Rinaldis Restaurant Ltd Reviews Summary

Booking and Seating

Pros:

• "Currently 2-hour table bookings for covid."
• "No you can't book but we didn't mind waiting, sat on the waiting area with a drink and a table was ready 10 mins later."
• "A nice waiting place inside where you can get drinks while waiting."
• "However there were at least 7 more reservations infront of us and it only took around 15 minutes for us to be seated so we were barely waiting for long."

Cons:

• "This restaurant has had a lifelong policy of not accepting bookings (first come first served)."
• "Had to wait for 2 hour before we got a table and the table wasn't big enough for 8 people so was uncomfortable."
• "Unable to book a table in advance for a party of 12. Had to sit separate when asked staff if there was a bigger table for us to be seated together she was very abrupt stating only if you want to wait 3hrs."
• "Hardly customer friendly. Can’t book a table. Can’t sit at a table unless all your party is present."
• "After driving an hour we were greeted by a lady at the door... she replied 'we’re fully booked'."
• "Just waited an hour and half at Rinaldis for a table for my son's birthday bash."
• "Didn’t get chance to eat due to the ridiculous rule of not accepting bookings."

Service

Pros:

• "The staff were attentive, but not overly so."
• "Very friendly and attentive."
• "Staff were attentive and lovely."
• "The staff are very welcoming and attentive."
• "Service was quick and friendly, and the staff liked a chat."
• "The staff are unbelievably friendly and are quick to serve and welcome you."
• "The staff were so welcoming and friendly from the get go we were seated they spoke to us and served us very quickly too."

Cons:

• "After waiting for over 1 hour for a table we then had to wait for 1 hour 15 minutes for our food."
• "Service wasn't as fast as i had been told, but it was busy."
• "Although the lady running the entry desk was a little stroppy and needed to relax and enjoy her job rather than been up-tight and radiating it to the customers!"
• "Service was pretty slow and we got fed up with being asked if we wanted more drinks when we clearly did not...."
• "The waiters seemed very on edge to serve us and at times, one even felt like a prison warden when she was walking about checking tables."
• "Terrible customer service, female manager needs training."
• "The woman who forced me to wear a mask was VERY rude and unwilling to listen to me."

Food Quality

Pros:

• "Delicious food, great atmosphere on the Saturday night."
• "Good affordable prices, food was top notch and great service."
• "Food was superb and price was decent."
• "The food is to die for."
• "Food was absolutely beautiful!"
• "The food was great and the restaurant had a nice ambience to it."
• "The food was gorgeous so tasty and you got plenty for your money and it wasnt badly priced either."

Cons:

• "Foodwise, my lasagne was dry."
• "The food was just average a bit tasteless and not very hot."
• "The meals were very bland."
• "Food was nothing special I had steak was tough or knife was blunt not hot had to wait 10 mins for side order of fries."
• "The vegetarian lasagna lacked some flavour and was overall a little sloppy."
• "Beef stroganoff returned as it was bland."
• "The pasta was quite bland almost as if it was missing some key ingredients to give it any depth."

Atmosphere

Pros:

• "Atmosphere brilliant."
• "Very clean place and great atmosphere to eat."
• "Great atmosphere, reasonably priced and high quality food."
• "It's a lively, busy and fun place to eat with attentive staff and an excellent menu."
• "Great atmosphere on the Saturday night. Busy but didn't feel overcrowded."
• "The restaurant had a nice ambience to it."
• "Lovely ambience."

Cons:

• "Wouldn't go again on a bank holiday was disappointing for the person who's birthday it was."
• "Thought the tables were 2 close to one another I felt uncomfortable."
• "It is quite a while since we last visited Rinaldis. We found it to be overcrowded and extremely noisy."
• "The atmosphere was nice, a bit noisy, could not here familly across the table."
• "Shame that it’s always so noisy so we need to shout at each other."
• "It was very noisy - people shouting to have a conversation & tables so close together you couldn't have a conversation."
• "Standing huddled in a corner for an hour is not anyone’s idea of fun."

Pricing

Pros:

• "A bit less pricey then i predicted, but still a bit pricey since it is an intalian."
• "The price looked very reasonable."
• "Pricing is very reasonable, not over priced for the quality of food."
• "It’s excellent value."
• "Three courses each and a couple of drinks Less than £70. You won't be disappointed."
• "Good affordable prices."
• "Very good value for money enjoyed it very much and you get plenty on your plate and it's out of this world."

Cons:

• "Quite expensive."
• "Slightly overpriced but worth it for the quality of food."
• "Highly over priced, adequate at best, food."
• "However i wouldn't suggest bringing babies since with alot of people it is loud, and a baby would make it louder."
• "Parking on an evening is an issue though, every establishment in the area is busy and so it meant waiting to find a space that was free."
• "The seafood platter was not good... This then made the platter taste very sour."
• "Well thanks but no thanks we'll take our business elsewhere, 5 stars your staff no how to turn customers away before they even got there."