Address: Sandal Castle Centre, Asdale Rd, Wakefield WF2 7JE, United Kingdom
Phone: +447377508808
Rating: 4.6
based on 147 reviews.
Booking and Seating
Pros:
"Currently 2-hour table bookings for covid."
"No you can't book but we didn't mind waiting, sat on the waiting area with a drink and a table was ready 10 mins later."
"A nice waiting place inside where you can get drinks while waiting."
"However there were at least 7 more reservations infront of us and it only took around 15 minutes for us to be seated so we were barely waiting for long."
Cons:
"This restaurant has had a lifelong policy of not accepting bookings (first come first served)."
"Had to wait for 2 hour before we got a table and the table wasn't big enough for 8 people so was uncomfortable."
"Unable to book a table in advance for a party of 12. Had to sit separate when asked staff if there was a bigger table for us to be seated together she was very abrupt stating only if you want to wait 3hrs."
"Hardly customer friendly. Can’t book a table. Can’t sit at a table unless all your party is present."
"After driving an hour we were greeted by a lady at the door... she replied 'we’re fully booked'."
"Just waited an hour and half at Rinaldis for a table for my son's birthday bash."
"Didn’t get chance to eat due to the ridiculous rule of not accepting bookings."
Service
Pros:
"The staff were attentive, but not overly so."
"Very friendly and attentive."
"Staff were attentive and lovely."
"The staff are very welcoming and attentive."
"Service was quick and friendly, and the staff liked a chat."
"The staff are unbelievably friendly and are quick to serve and welcome you."
"The staff were so welcoming and friendly from the get go we were seated they spoke to us and served us very quickly too."
Cons:
"After waiting for over 1 hour for a table we then had to wait for 1 hour 15 minutes for our food."
"Service wasn't as fast as i had been told, but it was busy."
"Although the lady running the entry desk was a little stroppy and needed to relax and enjoy her job rather than been up-tight and radiating it to the customers!"
"Service was pretty slow and we got fed up with being asked if we wanted more drinks when we clearly did not...."
"The waiters seemed very on edge to serve us and at times, one even felt like a prison warden when she was walking about checking tables."