Address: Lymington Rd, Brockenhurst, SO42 7RL, United Kingdom
Phone: +441590624266
Rating: 4.5
based on 140 reviews.
Food Quality
Pros:
"Really good Italian food and delicious pizzas cooked in the masonry oven."
"Their Pizzas are out of this World. The taste, the texture the abundance of the toppings."
"Very authentic Italian food. One of the best I’ve had even when compared to Italy."
"The food is so good, really tasty."
"The food itself was very tasty."
"Best Italian food we have had outside Italy!"
"Food was incredible, really fresh authentic Italian from a team from previous Michelin restaurants in Italy."
Cons:
"We ordered calamari and gamberoni to start and each dish the calamari was over cooked so tasted like rubber bands."
"The starter, Calamari and Prawns arrived and I've never had Calamari as chewy in my life."
"The only thing I didn't love was the tiramisu but most restaurants 'su is about the same."
"The ingredients used on the pizzas lacked depth of flavour/quality e.g black olives without taste."
"The food was good except for the chicken which was a bit chewy but overall ok."
"Too much genuine Italian attitude, not enough genuine Italian good food."
"Dish with wild boar was small portion and underseasoned."
Service
Pros:
"Parking and staff were friendly."
"Waitresses were very helpful."
"The service was absolutely spot on."
"Staff was great and enthusiastic as well."
"The service was excellent."
"Service was speedy and friendly too."
"The staff were so friendly and kind."
Cons:
"Extremely bad service. Said the restaurant was fully booked even though the room only had three full tables."
"We were not offered coffee or deserts then when manager came over we asked for the Bill."
"The manager was very frosty and we were not welcomed in the door!"
"Service was poor, we sat down it wasn’t busy didn’t really engage us to start with."
"Staff were great, place was lovely, food was affordable but wouldn't eat there again, didn't really rate the food at all."
"The food was very good however the service was terrible."
"Terrible service. Wouldn't serve us saying they were 'fully booked' however many seats were left free inside and outside."
Atmosphere
Pros:
"It's quiet and comfy."
"The place had a nice atmosphere and the food utterly delicious."
"The restaurant has a nice atmosphere."
"The restaurant has been beautifully styled, and feels warm, classy and elegant."
"Great vibe, atmosphere and decor generally."
"Atmosphere was lovely, it's so pretty inside."
"The restaurant had a cozy and inviting atmosphere."
Cons:
"As it was lunchtime the atmosphere was a little lacking."
"The atmosphere was peaceful."
"Don't think the staff have much of a sense of humour they look & act a bit grumpy."
"Really bad first impression, wouldn’t return."
"We have eaten here several times, the food is always good however this time there just didn't seem to be any 'personality' in the restaurant."
"We were next to doors which were wide open and staff reluctant to close them to keep the air circulating but unfortunately it was a cold damp outside so not pleasant to sit by."
"Restaurant empty apart from one full table. Front of house mumbled something about full and closing at 2 when we arrived at half 12."
Value
Pros:
"All were very reasonably priced."
"Reasonable prices too."
"Very reasonable prices."
"Really good home cooked authentic food with spot on pricing."
"Bill for 2 pizzas and 2 beers came to around £28 which we felt was very good value."
"The prices were more than reasonable given the quality of the meal."
"Great price."
Cons:
"Portion size was very small although the chef said they provided a 100 grams more pasta than other restaurants. Very overpriced, £14.95 for a child’s size portion."
"I thought the food was ok a little overpriced (style over substance!!)"
"There prices are ridiculous for take out, costing approx £15 a half box of food which is mediocre at best."
"Although maybe the deserts are a little overpriced."
"We find the portion sizes to be rather small for us and the prices consequently rather steep."
"Would not recommend this restaurant. Far better restaurants in the village with better value for money."
"Towards the end of our meal we were told that we need to be aware that they need our table for another booking which was very rude."
Location
Pros:
"The restaurant is in a great location and very comfortable to sit back and enjoy coffee after dinner."
"It's opposite the train station too so plenty of other parking."
"Albero is a beautiful little Italian in the heart of the New Forest."
"Great pizza, friendly service and a really nice light space with tables out the front."
"Good service and good location."
"Lovely setting, indoor and outdoor tables, small car park out the back for customers."
"An authentic little slice of Italy in Brockenhurst."
Cons:
"Weird policy of only seating people between 5/6 and 8/8:30 pm!"
"Their restaurant so their rules but odd to have such a prescriptive booking policy."
"Reservation highly recommended on Fridays and Saturdays."
"Try to book tho as we were lucky to get a table for 2 as everything was booked."
"We were sitting outside for about 15 minutes before we decided to go inquire about a menu."
"We were told we should have reserved a table (although the place was half empty) and that we should not have brought our baby girl with us."
"Wouldn't serve us saying they were 'fully booked' however many seats were left free inside and outside."