Mario's (Swindon) Reviews Summary

Service

Pros:

• "The staff were all lovely and very professional."
• "Superb friendly service from Mario and staff."
• "Staff who were incredibly welcoming and helpful, especially with my gluten intolerance."
• "The staff were very accommodating and friendly."
• "Service was friendly and quick."
• "The staff are very welcoming and friendly, but in a really relaxed manner which we really appreciated."
• "A very friendly welcome from the wonderful & attentive staff."

Cons:

• "The food took way too long to appear - so long infact that our friends had to leave before eating."
• "We knew they were busy but, we'd been given a wine menu then waited almost 40 minutes before someone came and took our drink order."
• "The waiting staff weren't as attentive and had to really work hard to catch their attention."
• "Avoid at all costs! Waiters do not speak English, they misunderstood the order and brought the wrong food!"
• "Overpriced, inedible food served by inattentive staff that clearly couldn't cope with an overbooked restaurant."
• "Really disappointed, had to send my food back as it wasn’t cooked properly in the middle."
• "The bill arrived swiftly after that, as did the man with the card machine, I guess they really wanted us out."

Food Quality

Pros:

• "No complaint with food - superb."
• "The food was fantastic as always."
• "Wonderful choices of Gluten-free main-courses."
• "Love this place. Authentic Italian food and always something different to try on the menu."
• "Food was next level, fresh and cooked perfectly!"
• "The mussels exceeded expectations in both size and flavour, complemented perfectly by the exquisite sauce."
• "Both dishes were well cooked and the home made mayonnaise was excellent."

Cons:

• "Was disappointed with the food."
• "Starters of prawn cocktail I reckon were made early in the afternoon and left outside in the sun to get a tan."
• "The pork and salmon plates were WAY overcooked while the vegetarian pizza was soggy and wet."
• "The food however, is rather mediocre."
• "The food was nothing to write home about."
• "Very greesy and tasteless food!"
• "Pasta arrived over cooked with tasteless tomatoes sauce."

Ambience

Pros:

• "The atmosphere is relaxed."
• "Loved the interior decoration surrounded by stone walls and bricks all over, which made it extremely warm and cozy."
• "From the moment we walked in the atmosphere was wonderful."
• "Lovely atmosphere, excellent service, hot and delicious food, very filling."
• "Great atmosphere down in the cellar with rustic interior."
• "You will feel the vibes the moment you walk in the place, amazing atmosphere."
• "A lovely little Italian place with tons of character."

Cons:

• "The bench I was sat on was dirty and there was a lot of dust and cobwebs behind me."
• "When you come in, it smells a bit like mold."
• "Basement dining area cold and smells of damp."
• "Cramped and food was average."
• "Good atmosphere in the underground cellars - but not good if you are claustrophobic."
• "My only comment would be to turn the lights down a little!! It was a bit bright!"
• "Won't be returning."