"Jonny however made me feel really comfortable, put me at ease, and he was most respectful too."
"Excellent, well trained, and friendly staff."
"Lovely friendly staff and nice new premises."
"Always make me feel comfortable with confirmation of my understanding of the exercises and the techniques and benefits of the exercises."
"A warm friendly welcome, followed by an assessment of needs, looking at the whole person and not just the physical ailment."
"Phil is excellent at what he does and enabled me to complete the race."
"Many thanks to Chris Tiley who was totally professional and skilled, putting me at ease straight away."
Cons:
"Wasn’t very personable, hence the 4 star."
"Only downside is that I found the receptionist very ignorant of me as I arrived and was waiting, which left me anxious as to what to expect."
Treatment Effectiveness
Pros:
"Thanks to the intense therapy from Urban Body my mobility is coming along much better."
"Phil at Urban Body not only cured the pain (through acupuncture and massage) but also gave me a long term plan to build strength back into my useless shoulder muscle."
"With treatment dad is now able to use his arm again, the improvement is fantastic!"
"Within the first week it was already feeling better and within about the first 3 weeks the pain had almost disappeared."
"Even after 2 sessions I have been amazed with the improvement I am experiencing."
"After 3 sessions I was back to running a considerable distance with no adverse effects."
"Together with hands on physio and exercise plan, I feel my situation has improved considerably."
Cons:
"I was suffering a lot of back pain and it wasn't until I'd had around 6 or 7 sessions without a significant improvement over about 4 months (with an exercise routine between each session) that I was referred to my GP."
"For me it didn't really work, I didn't really feel further forward after a number of sessions."
"Still in a lot of pain!"
Customer Service
Pros:
"I would not hesitate to recommend Urban Body to anyone who needs care."
"I would have no hesitation in recommending your clinic to my family & friends."
"I would highly recommend them for your physiotherapy needs!"
"I would highly recommend Urban Body Physio to anyone seeking treatment for injuries and to take advantage of the package deals!"
"I would highly recommend all of the staff at Urban Physio they are excellent and make you feel very welcome."
"Wouldn't hesitate in recommending Urban Body."
"I would highly recommend a visit to Urban Body with any of your aches and pains!"
Cons:
"I heavily disliked the charging method in that I had to pay up front for a number of sessions rather than actually pay per session."
"Í went along with the suggestion that I pay for a 'course' (6 visits I think) of physio which was a bit pricey."
"Went for an opinion on persistent pain in my hand... I was offered a pretty costly treatment package."