Banana Wharf Reviews Summary

Food Quality

Pros:

• "The food is lovely here - this was my second time of visiting."
• "The food we ordered was very nice indeed."
• "Food was yummy and the portions were impressive."
• "As for the food, it was a tastebud pleasure."
• "Food was excellent and heartily recommend the spicy macaroni cheese."
• "The food was amazing, I had the best garlic bread I think I have ever eaten."
• "Delicious food! Portion sizes are super generous."

Cons:

• "The bacon was like leather, very dry, and the butcher's sausages tasted like cheap supermarket brought sausages."
• "Our food wasn’t great and the service was slow."
• "Would not go back if you paid us."
• "One of the worst places in Southampton for ordering a drink of an evening."
• "Food is good but nothing exceptional."
• "Then they had the nerve to serve us cold salad as payback! And the croutons were hard as well."
• "The only let-down was the food. I personally found it very basic."

Service

Pros:

• "Service very good and very nice views."
• "The service is always excellent 👌."
• "Fantastic restaurant with great welcome from staff and service with a smile."
• "Staff and service was excellent they really couldn't do enough for our table."
• "Good value for the beer too."
• "Service was pleasant and prompt, it was still early in the night."
• "Very busy place.. Lovely food with very attentive staff."

Cons:

• "It would have been 5 but it was a shame lots of staff congregated around a till and had a chat most the time we were there."
• "Service unfortunately let the place down and although the restaurant/bar was almost empty it still took far too long to bring even tap water to the table."
• "They added a 10% service charge on the bill."
• "Service was quite poor, very untrained, could have made a difference if it lived up to the surroundings."
• "We were served by a ginger haired lady who was possibly the rudest person I’ve ever come across in hospitality."
• "The service agreeable."
• "Only one person (a tall guy) made any attempt at being clean/socially-distant."

Ambiance

Pros:

• "Seated undercover but outdoors so enjoyed fresh air with patio heaters."
• "Large and spacious dining area with a big outdoor seating section which is a fantastic sheltered sun trap."
• "The views of the marina aren’t bad either although you don’t have to eat there to see the marina at Ocean Village."
• "Very nice restaurant overlooking the marina."
• "The restaurant is in a great location with lovely views of the marina."
• "During summer time you may enjoy meals on a lovely terrace."
• "Great venue, lovely new development, by far the nicest in this town, which really needs it and more."

Cons:

• "Absolutely no vibes...zero atmosphere."
• "Food was okay. Ambience was poor. It was so loud - music, people shouting over each other etc."
• "If you wish to eat in the evening, you are sharing space with a busy pub with lots of people who are pretty wasted."
• "The ambiance as usual great."
• "It was very breezy and cold so could do with better screening to prevent the menus and place setting blowing away."
• "The only problem is that it's noisy, no carpeting to drown the noise or acoustic panels for example."
• "The venue was pretty busy and loud at times which I didn't mind but something to bear in mind for some."