Moor Hall Restaurant with Rooms Reviews Summary

Category: Modern European restaurant

Address: Moor Hall, Prescot Rd, Aughton, Ormskirk L39 6RT, United Kingdom

Phone: +441695572511

Rating: 4.8
based on 122 reviews.

Food Quality and Presentation

Pros:

  • "Some of the best food I’ve ever eaten in my life."
  • "The duck main course the standout dish (along with the petit forts) but it was all faultless."
  • "Every course was a delightful surprise!"
  • "The crab dish, which was one of the nicest things I've ever eaten because of the incredible stock it is served with."
  • "The raw mackerel and the duck were the standout dishes for me."
  • "The food was exquisite! It felt like I was going on a journey with food which bursted with personality."
  • "The food is absolutely superb - the first time I have understood what it means to have flavour texture and appearance all mix together, as a food symphony."
  • "The apple tart a taste sensation with exquisite presentation."

Cons:

  • "Tasting experience was way over priced. Out of the 10 dishes or so that we were served, only a couple were nice."
  • "The only dish which disappointed us both was the baked carrots as it was rather lacking in flavour and ended up a bit of a confused, runny mixture."
  • "For £35pp, it was a complete rip-off (and we used to live in London, so we know when we are being ripped-off!)"
  • "Unfortunately, my partner somehow ended up with the symptoms of food poisoning and spend all night in the bathroom...."

Service and Staff

Pros:

  • "The staff were wonderful and very tentative, nothing too much trouble."
  • "The precision of serving each course was faultless. All of the employees were friendly, professional and had excellent customer service skills."
  • "The staff are extremely attentive and are knowledgeable about every aspect of the experience."
  • "Fabulous!! Staff and food amazing! Staff knowledgeable, charming and classy."

Cons:

  • "My advice is to stay well clear, unless you like chicken, which I'm sure they can accomodate without any hassle."
  • "We had long waits for menus, longer waits in-between courses and have had better service at The Guelder Rose."
  • "However, when we got there, the waiter seemed very confused and when he gave our order to the chef, we saw the chef shake his head, throw his arms in the air and we overheard him say 'they should just go to a vegetarian restaurant'."

Atmosphere and Setting

Pros:

  • "It’s not just food, it’s an experience from start to finish."
  • "The atmosphere was elegant and romantic."
  • "The atmosphere was fantastic and the service was immaculate."
  • "A truly lovely evening, in a lovely setting with excellent food and friendly staff."

Cons:

  • "Unfortunately on the night we dined there appeared to be a problem with the drains and every now and then a feint whiff could be made out."
  • "With the number of staff and courses being served, then, sat as we were near the kitchen, we felt things were rather bustling, so it was not the most relaxing of meals."

Value for Money

Pros:

  • "Hands down the best place I have visited and I include Singapore and Monaco in that."
  • "It's worth every penny. The attention to detail is second to none."
  • "We book the best suite, the full tasting menu with wine pairings and while it isn't cheap - you feel like you got your moneys worth."
  • "Highly recommended will def eat here again if a table is available"

Cons:

  • "Very disappointed with management services Tried to re book £195 per person for 8 courses dinner But if 7 guest went it’s was £255 for 6 courses dinner £55 extra for 2 less courses can’t make sense of it."
  • "AWFUL experience - I can see a lot of people really rave about this place, but be warned that it isn't always going to be as good as most people say."
  • "Any attempt to describe this will not do it justice. You have to experience it and it is an experience. This is an evening out with all of the trimmings. Go, experience it and spend all of your time afterwards thinking about your next visit."

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