Ate O'Clock Reviews Summary

Ambience & Decor

Pros:

• "The lovely twinkling entry take you into a courtyard with very comfortable seating."
• "Decor was beautiful and atmosphere inside was fantastic."
• "Lovely courtyard dining."
• "Very interesting building, lots of little rooms with a varied atmosphere in each."
• "Beautiful outside walkway to get into the building and the inside is pretty too."
• "The way the restaurant is set up is beautiful and totally unique, it looked amazing."
• "The alley entrance looked magical."

Cons:

• "Just not what you would expect from an establishment like this."
• "It shares a space either the bar/baby club next door, so every time a staff member opened the connecting door the room was flooded with loud dance music."
• "Toilet area very squashed."
• "The restaurant was empty and they offered the worst table possible, a very tiny one next to the exit door and in a corridor to serve all the tables."
• "Got put in furthest away corner when the place was relatively quiet - next to an uncomfortably hot heater - away from any atmosphere."
• "It felt like we were all sardines in a tin."
• "The place is shabby and in need of redecoration."

Service

Pros:

• "We were very well looked after by the team."
• "Staff very polite, knowledge, friendly and prompt with our requests."
• "The staff was attentive and accommodating."
• "Staff courteous and friendly. Superb food, relaxed ambience and fantastic all round service."
• "They gave us a few extra wee treats for our anniversary which really added to the experience."
• "They accommodated and welcomed us with incredible hospitality."
• "From start to finish everything was fantastic."

Cons:

• "Was ignored by the staff for most of the meal."
• "The staff didn't actually care or gave any sort of attention to our table and it doesn't make sense for us to pay 10% service charge when the staff is not even providing any service or check-ups."
• "Very disappointed as it appears during busy periods the experience comes second to getting the numbers through the door."
• "Poor service. If you require gluten free food make sure you shout it at the plebs that work here."
• "The service was a true disappointment - nobody pays attention to the table and to check if anyone wants something."
• "Once the waitress spilled a glass of red down my partner... she did not clean up... and didn't offer to replace the glass."
• "We never stayed long enough for food... I have never known such bad service I have recommended this restaurant to so many people and even bought gift vouchers as presents. Never again."

Food Quality

Pros:

• "Food was exceptional."
• "The food was great with great veggie options and the blood orange fizz and espresso martini were delicious."
• "Food was amazing and super tasty."
• "The calamari was so tender and crisp, perfectly cooked."
• "The food was absolutely amazing I would eat it ten times over!"
• "My wife opted for the halloumi starter which was possibly the best either of us has ever had."
• "The seafood with the starter was very fresh and very well cooked."