Aruba Reviews Summary

Category: Modern European restaurant Bournemouth

Address: Pier Approach, Bournemouth, BH2 5AA, United Kingdom

Phone: +441202554211

Rating: 4.0
based on 442 reviews.

Service

Pros:

  • "The servers were excellent and well organised."
  • "Grace made our day! She really went above and beyond and gave us an amazing experience!"
  • "Our server, Emily, was lovely and provided a great service."
  • "We had a lovely customer experience here, with efficient and very friendly front of house and waiting staff."
  • "Staff were really friendly and polite. Service was great."
  • "Staff was very friendly and helpful which is always a bonus anywhere you go."
  • "Staff were attentive and helpful, their Coke tasted great and quite fast service."

Cons:

  • "The service was really slow."
  • "The service wasn't great."
  • "The service was ever so slow."
  • "The staff seemed generally unattentive and almost ignored you when you tried to get someone's attention."
  • "The staff were either not trained properly or couldn't care less."
  • "Cool placeπŸ‘ arrogant staffπŸ‘Ž Waited 20min for someone to finally come over and take our order."
  • "We waited at the bar as the waiting staff were too busy chatting amongst themselves."

Food Quality

Pros:

  • "Food was lovely and just tried items from the small and sharing plates menu like calamari, shrimp tacos and dynamite shrimp."
  • "They served the most amazing cod. Fresh. Tasted like the sea."
  • "The pizzas are not greasy or oily at all, and soo thin."
  • "Had a meal which was very pleasant."
  • "The food and drinks were lovely."
  • "The portions are great for what you are paying and the flavour is also great."
  • "Their food was amazing with good quality/quantity!"

Cons:

  • "Disgusting food. Expensive. Run by stroppy teenagers."
  • "DO NOT GO HERE if you don’t want cocktails that are watered down and FILLED WITH ICE."
  • "The food was bang average."
  • "The food was extremely poor and cold, burgers were raw and half of the party were still awaiting their orders at 10.10pm."
  • "Disappointing food, had the chicken salad, Salmon, etc. and it was rather bland."
  • "Food was not nice considering the cost."
  • "Do NOT come here to eat. The food is undercooked, cold, 2nd rate..."

Cleanliness

Pros:

  • "Super clean."
  • "A perfect way to end a long walk or have a nice afternoon drink on the outdoor deck overlooking the coast and the beautiful beach."
  • "Good to see security were alert inside, so the venue felt really safe."

Cons:

  • "Everything a bit sticky."
  • "Litter, cigarette ends and used glasses left all over."
  • "The gents toilets were minging, flooded and smelt like they hadn't seen a clean or cleaner in months."
  • "Absolutely disgusting restrooms."
  • "The tables were not clean we had to wipe ours, there was food on the floor."
  • "The toilets STINK of urine, the entrance floor is all worn, the stairs are sticky."
  • "Toilets were a bit dirty."

Atmosphere

Pros:

  • "Really fun atmosphere, gorgeous views and great food!"
  • "Wonderful place to be for dining out, having drinks, enjoying karaoke, or the three of them in one go."
  • "The nightclub aspect was surprisingly a breath of fresh air."
  • "He has a great atmosphere and great music."
  • "Great cocktails girls!!! Xxx"
  • "Lovely location on the pier, with stunning views out over the ocean, and you can sit out on their terrace and enjoy these views with a nice drink in hand."
  • "The place has a nice atmosphere."

Cons:

  • "Sometimes DJ would add in a favourite of his own nobody knew or could really dance to."
  • "Too loud and they never said that it wasn't really suitable for our party."
  • "It just seems like the place needs some sprucing up, pretty run down and ratty when you see it in the day."
  • "Great views from the location but downside is that you can be sitting close to smokers."
  • "Dance music was a little hit and miss."
  • "The music was so loud it was hard to have a conversation. It was like eating in a club."
  • "With music so loud you leave the club with permanent tinnitus."

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