Address: Pier Approach, Bournemouth, BH2 5AA, United Kingdom
Phone: +441202554211
Rating: 4.0
based on 442 reviews.
Service
Pros:
"The servers were excellent and well organised."
"Grace made our day! She really went above and beyond and gave us an amazing experience!"
"Our server, Emily, was lovely and provided a great service."
"We had a lovely customer experience here, with efficient and very friendly front of house and waiting staff."
"Staff were really friendly and polite. Service was great."
"Staff was very friendly and helpful which is always a bonus anywhere you go."
"Staff were attentive and helpful, their Coke tasted great and quite fast service."
Cons:
"The service was really slow."
"The service wasn't great."
"The service was ever so slow."
"The staff seemed generally unattentive and almost ignored you when you tried to get someone's attention."
"The staff were either not trained properly or couldn't care less."
"Cool placeπ arrogant staffπ Waited 20min for someone to finally come over and take our order."
"We waited at the bar as the waiting staff were too busy chatting amongst themselves."
Food Quality
Pros:
"Food was lovely and just tried items from the small and sharing plates menu like calamari, shrimp tacos and dynamite shrimp."
"They served the most amazing cod. Fresh. Tasted like the sea."
"The pizzas are not greasy or oily at all, and soo thin."
"Had a meal which was very pleasant."
"The food and drinks were lovely."
"The portions are great for what you are paying and the flavour is also great."
"Their food was amazing with good quality/quantity!"
Cons:
"Disgusting food. Expensive. Run by stroppy teenagers."
"DO NOT GO HERE if you donβt want cocktails that are watered down and FILLED WITH ICE."
"The food was bang average."
"The food was extremely poor and cold, burgers were raw and half of the party were still awaiting their orders at 10.10pm."
"Disappointing food, had the chicken salad, Salmon, etc. and it was rather bland."
"Food was not nice considering the cost."
"Do NOT come here to eat. The food is undercooked, cold, 2nd rate..."
Cleanliness
Pros:
"Super clean."
"A perfect way to end a long walk or have a nice afternoon drink on the outdoor deck overlooking the coast and the beautiful beach."
"Good to see security were alert inside, so the venue felt really safe."
Cons:
"Everything a bit sticky."
"Litter, cigarette ends and used glasses left all over."
"The gents toilets were minging, flooded and smelt like they hadn't seen a clean or cleaner in months."
"Absolutely disgusting restrooms."
"The tables were not clean we had to wipe ours, there was food on the floor."
"The toilets STINK of urine, the entrance floor is all worn, the stairs are sticky."
"Toilets were a bit dirty."
Atmosphere
Pros:
"Really fun atmosphere, gorgeous views and great food!"
"Wonderful place to be for dining out, having drinks, enjoying karaoke, or the three of them in one go."
"The nightclub aspect was surprisingly a breath of fresh air."
"He has a great atmosphere and great music."
"Great cocktails girls!!! Xxx"
"Lovely location on the pier, with stunning views out over the ocean, and you can sit out on their terrace and enjoy these views with a nice drink in hand."
"The place has a nice atmosphere."
Cons:
"Sometimes DJ would add in a favourite of his own nobody knew or could really dance to."
"Too loud and they never said that it wasn't really suitable for our party."
"It just seems like the place needs some sprucing up, pretty run down and ratty when you see it in the day."
"Great views from the location but downside is that you can be sitting close to smokers."
"Dance music was a little hit and miss."
"The music was so loud it was hard to have a conversation. It was like eating in a club."
"With music so loud you leave the club with permanent tinnitus."