San Carlo Cicchetti Reviews Summary

Service

Pros:

• "Giuseppe and Bambina tended to our table and they were absolutely outstanding."
• "The staff were amazing and very attentive throughout our meal as well as being good fun, but not in an intrusive way."
• "The staff very attentive and polite."
• "Our waiter was kind and helpful throughout the evening."
• "The staff were lovely and attentive throughout our time in the restaurant."
• "Customer service was amazing, they kept checking on us if we needed anything, very professional."
• "The staff were wonderfully attentive and friendly."

Cons:

• "The staff didn’t seem to have a clue, wondering around with food on a tray not really knowing who to give it to."
• "Service is meh. Not very friendly."
• "The staff were incredibly slow in bringing drinks/menus and food was slow to arrive."
• "We were half way through the meal before we finally got the bottle of water we ordered having had to remind the waiter 3 times."
• "The servers seemed to only care about the large money-making tables and smaller tables where forgotten."
• "Service from the men in suits was unpleasantly arrogant."
• "The service was almost nonexistent - we had to wait not less that 20 minutes for our wine and water."

Food Quality

Pros:

• "Food is excellent. Fantastic selection. Best I've had outside of Italy."
• "The spaghetti was rich and tasty, so was the Ravioli."
• "The quality, quantity and presentation were of a high standard."
• "All the food was delicious."
• "Food was cooked to perfection."
• "Gorgeous food - the truffle ravioli was to die for!"
• "The food was delicious and very filling and worth the high price."

Cons:

• "Really disappointing experience. Overcrowded, noisy, mediocre food, poor service and high prices."
• "The food was very bland and no flavour our brushetta was just dry toast with sliced tomatoes on."
• "Food itself was bang average and nothing worth raving about."
• "We ordered different pastas and they were all poorly made."
• "In general the food was very bland, not at all fresh and poorly prepared."
• "Food was so bad! Hard rolls to start, small portions for mains, greasy calamari was one of them."
• "The food could not be more artificial and very poorly prepared."

Ambience

Pros:

• "Just a few meters from bustling Covent Garden, this lovely respite from the hustle and bustle is exactly what we were hoping for."
• "We just walked through the door and stepped into Venice."
• "This is a great Italian restaurant and the staff are super friendly and attentive and we always have a very memorable and lovely time here!"
• "The restaurant is really beautiful and is bigger than I expected."
• "There is a wonderful atmosphere."
• "Lovely atmosphere and feels very fancy and upmarket from the moment you walk in."
• "The place is very clean, bright and really nicely laid out, the tables are spacious and everything is comfortable, the atmosphere is great, its a nice place for a good chat with your friends or family."

Cons:

• "Atmosphere was a total mess, very hectic."
• "Overcrowded, noisy."
• "It was rather overcrowded in the thin walk through."
• "It's very crowded inside, and waiters are running around to get everything arranged."
• "Too many tables in one room."
• "It was very brightly lit, very crowded and noisy."
• "Therefore be ready to order another pizza to quench your hunger."

Value

Pros:

• "Food was fantastic, reasonably priced for what you get!!"
• "Loved it we were so stuffed after our meal. The concept is like tapas but the dishes were more substantial and therefore great value for money."
• "Pretty decent prices for the food served."
• "I was pleasantly surprised at the value when they brought the bill too."
• "It’s London so not cheap, but excellent value for money for the quality of the staff, food, drinks and service."
• "Not cheap, but good value."
• "The food is delicious, and worth the price for a nice occasion."

Cons:

• "Portion sizes are tiny, First time I've actually left a restaurant still hungry!"
• "105 for 1 bottle of wine, 1 burrata, 1/2 pizza, 3 small ravioli, and 20 carbo pastas is a bit exaggerated."
• "Very expensive."
• "It was a lovely place but expensive for mediocre food."
• "Totally not worth the expense."
• "Nice restaurant, but price too high for the quantity (and quality) of products served."
• "The portions are very small here though."