Bizzarro Reviews Summary

Food Quality

Pros:

• "Absolutely excellent Italian food, friendly staff and reasonable prices👌🏻"
• "Delicious traditional food."
• "What a beautiful food experience! I got the lasagna and it was one of my favorite lasagnas ever—so creamy and tasty."
• "The food is authentic and really tasty - including the desserts."
• "The food was incredible, fresh, delicious and hot."
• "The food is simply outstanding. You cannot go wrong with anything there."
• "The food tastes heavenly."

Cons:

• "I however was not as happy with my carbonara which really didn't taste anything but boiled pasta and white sauce."
• "The pizzas, spaghetti & pasta did not taste any different then frozen food from supermarkets."
• "Unfortunately, we were underwhelmed with the quality of food, the calamari was not fresh and even the pasta was hard and overcooked."
• "Her portion of fettuccine was not very big, and it was bland with little flavor."
• "The steak tastes like chicken and the aglio olio has no flavour."
• "The prosciutto fettuccine with mushrooms was good but not great."
• "Food was okay, with good portions for its prices. But taste was pretty average at best."

Service

Pros:

• "Staff are friendly and very accommodating."
• "They treat you like one of the family here, very welcoming and friendly."
• "The waiters were really kind, quick, attentive."
• "Service is also great. They treat you like regular customers."
• "The waiters were all great and seated us and took our order promptly."
• "Our waiter was very friendly and took great care of us."
• "Service was 10/10, staff were wonderful, friendly and always checked on us."

Cons:

• "Service attentive but slow."
• "Service was relatively slow and not friendly, didn’t get the Italian enthusiasm at all."
• "Waited over 50 minutes after being told 15 minutes for food."
• "Service was rushed and not attentive."
• "Service was so slow, we waited about 40 minutes before they even took our drink order."
• "The service however, was terrible."
• "SERVICE was terrible. The server was extremely RUDE with all interactions we had throughout our meal."

Ambience

Pros:

• "All in all the atmosphere was cozy and we had a great time."
• "Tiny terrace with typical London street. Very picturesque right next to Paddington station."
• "Atmosphere is cozy and warm."
• "The outside patio is quaint."
• "Ambience is typical of what you would expect in an Italian restaurant."
• "The interior is done in a very tasteful manner."
• "A nice and cosy atmosphere."

Cons:

• "It's unfortunate, but I won't be returning or recommending this place due to their lack of preparedness for basic emergencies."
• "Because it's big it's very noisy and it's so bright you think you're in an army canteen or a hospital canteen."
• "The basement has a lot of hard surfaces that reflect sound which made it quite noisy."
• "It felt like a tourist trap to me when I walked in, and nothing changed my opinion of that."
• "But it is too crowded and a little small in considering the amount of occupants."
• "The food is tired and so is the decor."
• "The noise/talking was very loud, staff was a bit stressed (very busy) but had humour."

Value

Pros:

• "Excellent food at reasonable prices."
• "Food was good and had a large portion of food for the price."
• "The food was delicious and tasty, service was very friendly and pricing was competitive but not expensive!"
• "The quality of the food is superb taking in account the low prices!"
• "Realistic prices for London sub £10 per meal excluding drinks."
• "AWESOME food, and SUPER AFFORDABLE."
• "The food is very reasonably priced, but doesn't hold back on quality."

Cons:

• "It was one of the worst £46 ($64) meals I have eaten."
• "The half liter carafe was far from full and it was not good."
• "Somewhat annoyed that the veg & potatoes accompanying the fish dish were charged as an extra."
• "Only downside was that service charge was automatically applied to the bill, yet there was still a tip option presented to us on the card machine when paying."
• "A half liter of house red wine is £9.40 ($13) on their website menu, but it was £10.20 ($14.15) when the bill arrived."
• "Bread & butter also charged but the most unfair: as our bill was split they charged 2 separate service charges!"
• "The crespelle filling lacked any flavor boosting ingredients- no hint of salt, cheese, ground pepper, garlic or lemon."