Address: 167 Fifth Ave, London, W10 4DT, United Kingdom
Phone: +442089699853
Rating: 4.5
based on 115 reviews.
Food Quality
Pros:
"Excellent food and top service."
"The food was exquisite and the perfect quantity."
"The food was faultless, authentic and full of flavour."
"The food they serve is every time first quality and mostly important is every time fresh."
"The steak was cooked perfectly and was excellent however the pasta was the real highlight."
"Food was… excellent."
"The food was absolutely delicious!"
Cons:
"The pasta was stuck together. No taste."
"The gnocchi ragu for me was a bit claggy, slightly chewy, but the sauce was delicious."
"Undercooked Spaghetti ( no, not al dente) served without a spoon."
"Both of us got food poisoning with the pasta ragu."
"Salt and oil disguise packaged pasta at ridiculous prices."
"The pasta was bland. The deserts were horrible."
"The food was very bland and the seafood pasta dish was rather tasteless."
Service
Pros:
"The service was warm and relaxed, we didn't wait for anything but nor were we hurried along."
"The staff were brilliantly informative when we were making our choices."
"The staff are friendly and helpful."
"Fantastic staff. They are so friendly."
"The staff were very friendly and helpful, the drinks were delicious and the food was brilliant."
"Service was impeccable!"
"The staff are lovely and the food (inc handmade pasta) was the real deal."
Cons:
"The service was horrible."
"Appalling service!"
"The service on the other hand is shocking. The lady who I assume is manager could really do with some customer service training."
"Customer service for celebrating a friend's birthday didn't feel as welcoming."
"Most of the waitresses were great, but there was one who was a bit rude / awkward and not very attentive."
"Service could be a little more attentive, but maybe that adds to the charm."
"Service was slipshod to say the least; we would have stayed for pudding and more drinks but the staff seemed uninterested."
Ambiance
Pros:
"The restaurant is very prettily decorated and has great ambiance."
"The interiors are warm and intimate."
"There was a warm and friendly atmosphere."
"The restaurant itself is intimate full of charm and warmth."
"The place is very cosy, It makes you feel like you are in an italian grannies house."
"A beautiful little restaurant with excellent food, always fresh, and always served with love by excellent hosts."
"A charming, quite bohemian little Italian restaurant near Queens Park station. Very cosy and welcoming."
Cons:
"We were cramped. Too many tables at the expense of customer comfort."
"A very hot, dark, unbearably stuffy and overcrowded room without any AC."
"It’s a shame to say that not the ambience, nor the food matter when you walk into a place and are treated clearly differently to a white person standing right beside you."
"The restaurant's poor acoustics and frantic nature could suit some diners, not for me."
"The restaurant was cold and the toilets weren't clean."
"The downside is that the restaurant can get quite loud making it difficult to have a conversation."
"This place in theory is a lovely local neighborhood restaurant, unfortunately I feel there is section of the community who are not welcome/ get the same treatment as others."
Value
Pros:
"The quality of food and service it is great, friendly and professional staff."
"This is what London needs! a restaurant that serves good cooking! and leaves pretense at the door."
"Lovely restaurant with an excellent Italian cuisine. Perfect place to share with family or a romantic dinner."
"Everything you want from a local neighbourhood restaurant. A charming little gem of a place cooking home-style Italian meals."
"It’s definitely a proper Italian restaurant and all the ingredients are extremely high quality."
"The freshly made pastas, delicious family recipe sauces, great red house wine, lovely friendly service.. value for money.. loved it!!"
"The atmosphere is great and it offers good value."
Cons:
"The bill was expensive for the quality of the food."
"A money making enterprise with no sense of pride neither for the food or the service in our opinion, not for food lovers nor Italians!"
"Really disappointing. We travelled for a highly recommended local restaurant but got a very cold welcome."
"Totally disappointing experience."
"The steak was lukewarm and served with roast potatoes."