Brucciani's Café Reviews Summary

Staff Service

Pros:

• "The staff were knowledgeable in what they had to do in keeping the tables clean and ready for the next customer."
• "The staff are always welcoming too."
• "Friendly staff and not too overcrowded for lunchtime."
• "Great quality food and the staff were so friendly and VERY dog friendly, a win win for us all 😄"
• "The staff were of course quite young but very pleasant and efficient."
• "Staff are friendly and helpful."
• "Staff are nice too."

Cons:

• "The staff there are no smiles just glum faces."
• "Service was meh ... we didn't get or see a single smile from staff ... I tried chatting to two staff members and got a huff back from both. Rude."
• "One of the worst cafes I've been to... Staff behind counter seem uninterested and your custom is a chore."
• "Staff were unwelcoming and surly."
• "Staff uninterested in tables that needed cleaning seems to have gone downhill in the past few months."
• "Most staff are young and didn’t know what they were doing and showed no interest towards their job."
• "Staff walking round with arms crossed and couldn’t be less interested to help."

Hygiene & Cleanliness

Pros:

• "It's a beautiful restaurant, with original glass stains from 1932."
• "Despite the old style, the place is Clean and well maintained."
• "There was a young girl polishing all the cutlery and always kept herself busy clearing tables etc."

Cons:

• "Tables and floors not clean and bin bags left in walkway."
• "Really poor hygiene practice from staff making food."
• "Cafe is filthy, floors are dirty, cobwebs round the walls and windows are too dirty to look through."
• "The service was extremely slow and disorganised, the place was almost empty so no excuse there."
• "We used to regularly visit this nostalgic cafe but over last few months its service and cleanliness has gone downhill."
• "The tables that were free were covered in plates and cups. Not very clean and all the bottles of sauce and the table were greasy."
• "Toilets were filthy."

Food Quality

Pros:

• "Dog friendly, he got a bowl of water and a sausage while I got a tasty full english and mug of tea."
• "We both had the 2 different seafood platters on offer. The food was fab and loads too, for the price."
• "The bacon barm was delicious and highly recommended."
• "Good selection of food at reasonable prices."
• "Enjoyed the food and drink in a cosy atmosphere. Prices quite reasonable and the quality of the food was excellent."
• "My eggs benedicts tasted great."
• "The food was amazing."