Royal Forest Brewers Fayre Reviews Summary

Service

Pros:

• "Delicious New York Burger & Chips. Delivered to our table with a smile."
• "I was served by 4 different members of staff, and every one of them was excellent."
• "Service was excellent and will booked there for next year."
• "The service was amazing, the staff are really attentive and quick."
• "Great service, wonderful staff."
• "Service was great and drinks were good."
• "Staff were very friendly and helpful."

Cons:

• "Some of the wait staff were just unbelievably rude - one literally didn’t speak and none smiled at all."
• "Service was less than stellar. No one was rude however we had to find our own table and it still needed a little clean."
• "Very slow service. We waited half an hour for our drinks."
• "The service throughout is extremely slow."
• "Service is super slow!"
• "Waited ages at reception and then had to go and find someone to check us in."
• "The service we received was very poor."

Cleanliness

Pros:

• "Located right on the edge of Epping Forest, it was a great spot for lunch after a dog walk... friendly staff."
• "The pub was nice and clean."
• "All good, I think the pandemic has done them good, it has made them 'pull their socks up' all clean inside, table service which is an improvement."

Cons:

• "The ladies toilet was even worst with tissue and toilet paper over the floor and dustbin."
• "Absolutely filthy from the tables, food on chairs, floors had spilt food all over, toilets were disgusting."
• "The ladies toilets were filthy, poo in pan, black dirty crud under the hand dryer, grime around sinks."
• "The inside of the windows had never seen a clean in months, paintwork peeling."
• "The outside tables were all dirty when we went to sit down."
• "The entire restaurant decor is dreary, tables sticky, litter over the outside area, filthy, no one cares."
• "The carpets hadn’t been hoovered for what seemed like days and there was all sorts of food under the tables - gross."

Food Quality

Pros:

• "The food was very good."
• "The food is delicious, especially on a Sunday, you can get a normal size roast or a large size."
• "The food on offer was decent enough, the cooked breakfast, especially the eggs, was fresh and tasted good."
• "The food itself was nice enough, the carvery meat (turkey, gammon and beef) was delicious and very generous in portion size."
• "Traditional British pub food was good."
• "The food was nice."
• "The food is always cooked and presented to a good standard."

Cons:

• "Food was dry and cold considering it took 45 min that's pretty bad."
• "My smothered chicken was pink under the cheese, which had just been plonked on top, no browning off."
• "Very poor cooked from frozen or microwaved to death. Fish was hard, needing to be hacked at rather than flaking."
• "The fish dishes were all covered in scales."
• "The roast potatoes however were a huge disappointment, clearly cooked long ago and kept warm so were dry and rubbery."
• "The food left something to be desired."
• "The food from the carvery was cold."