The Royal George Reviews Summary

Category: Pub Gloucester

Address: Royal George Hotel, Birdlip, Gloucester GL4 8JH, United Kingdom

Phone: +441452862506

Rating: 4.2
based on 249 reviews.

Food Quality

Pros:

  • "Fantastic food, fantastic service."
  • "Food was really good roast dinner was cooked to precise and the roast potatoes tasted amazing."
  • "The food was phenomenal."
  • "Food lovely both evening meal and breakfast."
  • "Food was SUPERB, just lovely."
  • "The food was fresh tasty and plenty of it."
  • "The food was nicely presented and tasted great."

Cons:

  • "Poor quality roast dinner, beef was a lump of fat and the tiny bit of it that was meat was tough as boots."
  • "Dinner was mediocre and breakfast was a disaster."
  • "The mac and cheese was slightly tasteless."
  • "Starter was amazing, main course was steak for both parties and both overcooked and fatty."
  • "The food was awful, my son and I had chicken and the chicken was chewy and dry with sinue."
  • "The beef was really tough and the rest of the food was just slopped on the plate and there was too much gravy."
  • "Flavourless gravy, all the meats tasted like a microwave meal."

Staff and Service

Pros:

  • "The staff went above and beyond and the food was phenomenal."
  • "Staff were so friendly! Food arrived in record time & everything was so well presented and tasted delicious."
  • "Staff were lovely!"
  • "I was very impressed with the customer service special shout out to Hollie and kitty who were brilliant and very welcoming."
  • "Staff very welcoming."
  • "Wonderful, attentive service and everyone really enjoyed their food."
  • "Staff very friendly, food good, breakfast was very pleasant with both continental buffet and hot selection on order."

Cons:

  • "The service appalling. Staff were rude."
  • "The main issue was when ordering the desserts... The staff were unwilling to help and clearly avoiding looking at our table."
  • "Used to stay here for holidays, until bar staff started being rude."
  • "I have travelled 80,000 km in the past 2 year and the staff in this hotel are definitely the worst I have ever came across!!!!"
  • "Service somewhat slow and not very friendly and welcoming for a Saturday lunch party of six."
  • "We didn't find the staff warm or welcoming."
  • "The bar staff are more interested in continuing their conversations than engaging with the guests."

Accommodation

Pros:

  • "Great secluded pub with a newly refurbished beer garden."
  • "The room was spacious and clean with large bathroom and heated towel rail."
  • "A beautiful location, excellent room and the food was good too."
  • "Beautiful clean room with a comfortable bed."
  • "Room was nice and bed very comfy."
  • "Our room was large overlooking the beautiful gardens lovely comfy HUGE bed and good size bathroom."
  • "The rooms were spotlessly clean and the bed comfy."

Cons:

  • "Sadly for £95 a night..standard simply not good enough to justify the price."
  • "The whole hotel is run down especially our room. Wallpaper hanging off, damage everywhere..not what you expect."
  • "The Room; Generally nice but a couple of things either not working or broken."
  • "The biggest disappointment was that the room felt in sore need of refurbishment, with blemishes, areas of cracked paintwork and tired furnishings."
  • "Got to the room to find no light shade on one wall light, mismatched furniture, mould around grout and ceiling of shower area and bath panel in need of repair."
  • "Rooms let down the place, damp, blown windows & missing handles, wardrobe doors missing and very dated."
  • "Room (no 1) tired."

Value for Money

Pros:

  • "I’d recommend this for somewhere to stay that doesn’t break the bank."
  • "No complaints at all, would highly recommend and hopefully we will return for another few nights."
  • "Exceptional value for money!"
  • "Dinner bed and breakfast deal was very good value."
  • "Meals in restaurant also excellent and reasonably priced."
  • "The food was very reasonably priced."
  • "The price was very reasonable, and for the price the room was very good."

Cons:

  • "The food was pretty much what you would expect for the price we paid although the portions were quite a lot smaller than anticipated."
  • "Main course was no better than wetherspoons in my opinion, so overpriced as wasn't upto the standard we were expecting."
  • "The food is slightly below that of Wetherspoons nowadays."
  • "But rooms are ‘tired’ and there are signs of cheapness...so in my opinion, over somewhat priced."
  • "Not good enough for £80 per night."
  • "For me the Hotel was a bit over priced."
  • "Sadly the gardens are currently out of bounds due to works."

Location

Pros:

  • "Great location."
  • "Lovely picturesque venue that serves great food with plenty of parking."
  • "Lovely cotswold style hotel 5min away from Gloucester."
  • "Set in a beautiful area it’s a great place to take a break for food/ drink and relaxation."
  • "Very nice setting."
  • "This is a truly stunning location to stay, the front of house staff are very friendly, knowledgeable and welcoming."
  • "It's in a great location for the Cotswolds way and the pub is an attractive building with plenty of parking."

Cons:

  • "Shame the garden is virtually always in shade."
  • "If you are hiking Cotswold Way, be aware that getting to this hotel from the trail by the busy B road is very treacherous, no shoulder."
  • "Sadly, we thought the hotel was actually on the trail. As a result walked an extra 4 miles."
  • "Only issue is the garden opens onto the car park."
  • "The walls are a bit thin, so you can clearly hear your neighbours talking and the doors of the rooms fall shut quite loudly."
  • "The room had one small window, not letting in much natural light."
  • "But at no point did anyone actually apologise."

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