Select Cars Sheffield Ltd Reviews Summary

Customer Service

Pros:

• "Stress free experience, Simon walked me through the whole van buying experience."
• "Simon was an absolute pleasure to deal with real good guy."
• "Simon who dealt with the van I purchased was extremely helpful knowledgeable and made buying a vehicle which can usually be stressful experience stress free."
• "Simon is just a genuine down to earth helpful guy."
• "Simon that we’ve ever had when buying a car, would have no hesitation in recommending."
• "Simon was a great guy, really helpful, not pushy but nicely enthusiastic and keen to help."
• "Customer service from Simon was excellent, very flexible and accommodating."

Cons:

• "Very very rude. Couldn't even say hello, really do not know what their problem is."
• "If that's the type of customer service I'm going to receive pre-purchase then only god knows what post-purchase problems I may have."
• "Contacted sheff cars and was originally ignored."
• "He was very, very rude and it really put us off going."
• "The staff were useless and very unprofessional."
• "Please people spend your hard earned money else where!! What a terrible Experience made me feel about an inch tall!!!!"
• "The owner with a balding head was VERY rude and obnoxious."

Vehicle Quality

Pros:

• "The truck is fantastic and exactly as advertised."
• "We bought a Toyota pickup from Simon, it was ready for viewing on arrival, a couple of small things as you would expect on a 2nd hand vehicle, but were sorted as we waited, lovely clean tidy pickup."
• "Vehicle supplied MOT'D and serviced with any work that needed doing completed."
• "The cars are prepared to a high standard and there is plenty of choice."
• "Bought a Nissan navara, vehicle in exceptional condition."
• "I bought a black navara of these guys & it was a good few grand cheaper than anywhere else & the mileage on the truck was low even better."
• "Such a brilliant pick up truck."

Cons:

• "Just 4 months after purchasing a £14.5k truck, the head gasket blew."
• "Within 24 hours of buying my used van the back door handle collapses, the side door runner collapses, the radio packs in, the seat belt catch is faulty, the gearbox is faulty, the bonnet catch fails on the motorway at 70mph, in heavy rain and smashes the windscreen."
• "The car as had a squeak on it what's getting louder from day one a front left wheel bearing go on it."
• "The brakes were worn down to metal on metal on the front."
• "The rear tyre was nearly flat and also the brakes where on off on off."
• "Car had no mot so only took it for a short test drive and it was ok when it was cold, on way home it started missing bad then eml warning light came on, they knew it was missing when it warmed up, typical car dealers would rob there own mothers, stay well clear!!"
• "On getting the vehicle home the handbrake wasn't working, but they came out and fixt the problem, it was a leaking break cylinder, so they repaired it."

Recommendation

Pros:

• "I'd recommend them that's for sure."
• "Highly recommend them."
• "I would most certainly recommend them to anyone."
• "I highly recommend Select cars for anyone wanting a new vehicle."
• "I’ll definitely come back here again and will recommend to people in the future!"
• "Would recommend."
• "I'd highly recommend this place."

Cons:

• "wouldn't use ..... after numerous e,mails and almost taking a long drive to their premises i asked a friend to ring regarding a navara only to be told it was a cat D write off.... nothing mentioned on 1 single advert from their own site to Ebay..... Leaves a bad taste and stops you trusting if they hide details like that from customers!!!!"
• "Cowboys steer clear. I left deposit to see a pick up was told a pack of untruths about the truck after I checked MOT history etc myself. I rang and asked for my deposit back and was told I would have to view the truck to get it back! even though it involved a 4 hr. drive. so i had to drive there to get it!"
• "AVOID THIS USED CAR DEALER AT ALL COSTS! THEY ARE RUDE AND THEY DO NOT RUN AN HONEST BUSINESS. THEY CLAIM TO OFFER WORLDWIDE EXPORT, AND THEY WILL SELL YOU A CAR WAY BELOW THE AVERAGE STANDARD THAT WILL BE UNWORTHY FOR DRIVING! BUY FROM THEM WITH CAUTION AND ONLY IF YOU CAN HAVE A PROFESSIONAL MECHANIC TO CARRY OUT A THOROUGH INSPECTION OF THE VEHICLE. AGAIN AVOID THIS DEALER IF YOU ARE BUYING FROM OVERSEAS!"
• "Can u as the owner of select cars please contact me ASAP mr waterfall ford ranger still outstanding repairs not done and I do not find it funny to find one of ur staffs oily trainers on back seat or shopping receipts from ur staff using my vehicle to go to shopping in chesterfield and swallownest not happy. Explain. ?????"
• "Rude arrogant man!!"
• "Please people spend your hard earned money else where!! What a terrible Experience made me feel about an inch tall!!!!"
• "They backed out of the deal, leaving me with two tickets to Sheffield, and no vehicle!"

After Sales Service

Pros:

• "There was some mechanical issues with the truck but Simon and his team sorted these straight away for us and with no hassle."
• "A big THANK YOU to Simon for his help when buying my Ford Kuga car. He went over everything in detail and made it so much easier, I cannot fault him."
• "Great Service from Simon and Ian, never felt pressured, had car ready when promised."
• "Thanks guys for the best car I've ever owned."
• "After visiting select car's we drove away in a great pick-up, the service was second to none and the staff very helpful, will consider using them again in the future."
• "May I congratulate them on superb service again!!!"
• "Simon was really helpful sorting out some minor teething issues."

Cons:

• "After phoning five times to get this issue sorted they still would not come and fetch the vehicle."
• "Wouldn't be surprised if they sold it off to someone else."
• "Select Cars refuse to put anything in writing to me."
• "They know it’s been done they are just messing around."
• "I hadn’t heard a thing so rang up to which I was told “we said 2 months not 2 weeks” 🤥 (back log on parts due to Covid) so I waited 2 months, and rang back… to be told “no we are still waiting for delivery”."
• "The roller for the back didn’t work which they said they’d sort out but it would be 2 weeks, so I had the option of either waiting the 2 weeks till it was done to collect it or take it and bring it back in 2 weeks for them to fix."
• "So I have no choice and the small claims court will have to decide."