The Gateway Reviews Summary

Food Quality

Pros:

• "Beef Madras was really tasty and well devoured."
• "Great prices, the food was excellent the beer kept well."
• "For mains we had steak. Ribs and mixed grill as Tuesday is steak night and slightly cheaper than the main menu. And again no complaints, we all enjoyed."
• "Truly excellent steak on Tuesday."
• "The food in here is great!"
• "Food great well done chef."
• "The food was great and reasonably priced."

Cons:

• "The starters were greasy and cold so advised the staff and had to wait 90 mins for the main to come out and when it did that was cold too!!"
• "Worst 4 meals we have had in Wetherspoons EVER."
• "The onion rings was deep fried with the chips both tasted nasty like the oil hadn't been changed for a while and really greasy."
• "The burger bun tasted like it was just about to go off and crumbled as you ate it."
• "Burnt burgers, double cooked chips, soggy salad and microwaved papadams."
• "Terrible meal that looked like a very cheap supermarket microwave meal."
• "The food was terrible like someone had gone to Iceland and chucked it in the oven."

Staff and Service

Pros:

• "Really lovely staff and all food looked nice & well presented. For the price, I wouldn't complain and would defo order again."
• "Happy staff who are helpful and friendly."
• "Service with a smile."
• "Staff were all friendly and there was table service."
• "Staff really friendly and helpful."
• "Staff are always polite and helpful."
• "Cheerful staff."

Cons:

• "Every member of staff was so unhappy it made the place feel dirty and untidy."
• "Staff don’t care, place isn’t clean."
• "The staff don’t want to know they are extremely rude and really don’t care about serving cold food or about their customers."
• "The staff here all need replacing. They're very rude and fed up with their jobs."
• "The staff had bad attitudes and didn’t even try and be friendly."
• "Staff couldn't be bothered to smile, shift leader that night rude, arrogant, childish and more."
• "The staff were rude and seemed busy, none of the food was available because of ‘the heat’."

Parking and Accessibility

Pros:

• "Small car park but huge free car park across the road at nearby Parrswood leisure complex."
• "Across the road is Parrs Wood, which offers free parking."
• "The car park is small but there is other parking across the road available."
• "There is disabled access off the car park, tricky to spot."
• "Easy for the disabled to move around and disabled toilet available."

Cons:

• "Parking isn't the best, you'd be lucky to get a spot at peak times."
• "The only downside is the parking next to the building is very small."
• "Car park is tiny and rac van was blocking entrance."
• "Struggled to get parking."
• "Felt very disappointed at the adequacy of Disabled Parking. One space only, and access to this was blocked by some inconsiderate car user."

Atmosphere and Cleanliness

Pros:

• "This was lively in a good way."
• "Very pleasant atmosphere."
• "The decorations are pretty and have a historic vibe."
• "The atmosphere of the place seemed nice and relaxed."
• "The place was very welcoming and friendly."
• "Amazing ambience and very polite and dedicated Staff members."
• "Always a good atmosphere."

Cons:

• "The tables are filthy."
• "The place is filthy."
• "Tables disgusting & sticky."
• "The pub is spotlessly clean, tables laid well with condiments and menus and cleared quickly."
• "Many of the tables hadn't been cleaned."
• "No tables were wiped after customers finished and under several tables were food remnants hygiene standards have dropped a lot recently."
• "Got to the table we chosen and it still had crumbs on the table from the last people sitting here."

Value for Money

Pros:

• "Prices up slightly, however still by far the best value in Didsbury."
• "A pint included in a well priced deal. Can't beat it for a Thursday night tea on the way home."
• "The prices for their food and drinks are reasonable."
• "Clean, good food and good prices."
• "Great selection of drink and food which is bloody good value."
• "Economical in the extreme, great beer prices."
• "For £11, sirloin Steak & drink, you can't go wrong."

Cons:

• "Tried to charge me for one drink even though it was meant to be two for the price."
• "I had a Steak, and added scampi side for £2.25, only to find I was given 4 pieces of scampi. (poor value for money - Do not add Scampi.)"
• "Beer OK good choices but the serlon stake at £11.85 ish with a drink not worth it for the price a few chips very fatty stake."
• "The food is always cold, dry and just terrible."