Pho Street Reviews Summary

Food Quality

Pros:

• "Truly wonderful food, So amazing it tickles your taste buds."
• "Their bubble tea is amazing and has a wide range of flavours to select from."
• "Fantastic food, authentic, healthy, perfectly cooked and absolutely delicious!"
• "Order pho bo beef, Vietnamese spring rolls, and lemon grass lambchops taste fantastic and freshly made."
• "The roast duck and rice was nice."
• "The lotus root salad with prawns was absolutely delicious - complex flavours balancing Thai basil and other herbs and several large perfectly cooked prawns."
• "The tastiest chicken blackbean sauce, delicious pho... we love the fresh juices and bubble tea."

Cons:

• "It’s like a cheap unfriendly eatery for student crowd - never again for us!"
• "Not authentic at all. We ordered a bowl of pho and bun bo hue and the soup just tasted like water."
• "The food was really bland and synthetic."
• "The sweet and sour chicken with rice was too sour and bitter."
• "The pho Dat Biet was a large portion but honestly the soup had no flavour AT ALL."
• "Food was bland and less flavourful."
• "The food was very grease and bubble tea lack flavor it contained large yellow unidentifiable lumps in it."

Service

Pros:

• "First of all the service was great; the staff were very polite and welcoming."
• "Food is great and the younger staff seem very pleasant."
• "We were served by a very friendly Oriental man."
• "The staff is very polite & there's always a pleasant atmosphere."
• "The staff were helpful."
• "Friendly owners and speedy service."
• "The staff are always great and the manager is super friendly and helpful."

Cons:

• "Two members of staff tried to take our plates away today whilst we were still eating."
• "Every time I ordered, the eldest man was very rude."
• "Awful experience. Went inside to get a bubble tea, stood in front of the till for good 10 mins waiting for the staff to attend."
• "The staff are super unfriendly and very moody."
• "Female manager is an absolute Karen... Not a nice way to treat people."
• "The staff weren't exactly friendly."
• "Really poor service. Rude staff."

Value

Pros:

• "Found it of very good value."
• "The food was quite delicious which comes in big portions for a reasonable price!"
• "The portions are generous and the prices are very good."
• "Prices are very reasonable."
• "Good amount of food for the price."
• "Very reasonably priced too."
• "Generous portion sizes and good value -- just over 10 pounds each for a perfect dinner."

Cons:

• "The portion is small for the price."
• "Considering the quality and experience, the prices were definitely on the higher side."
• "The prawn summer roles were really overpriced at £5.40 for two which did not contain any prawns."
• "Was disappointed to see recently the price of bubble tea had gone up."
• "£10.25 for such a small portion of noodle soup is not acceptable."
• "The banh mi was overpriced in my opinion."
• "Food was good, but not excellent for the price."

Ambience & Cleanliness

Pros:

• "The restaurant feels safe and is in a convenient location near the park and university."
• "The place is always super clean and comfortable."
• "The bathrooms are clean and pleasant."
• "Visited on a recommendation of a relative. Nice atmosphere, friendly and accommodating staff."
• "Great atmosphere, fast service and delicious Pho being served at the Phone Street in Greenwich."
• "The venue is not crowded meaning you can actually enjoy your food and not feel rushed."
• "The restaurant is also designed in a culturally-mixed way, with wooden chairs and tables, open kitchen and counter, paintings and decos in various styles - a relaxed and comfy place for hang-outs and gatherings."

Cons:

• "The restaurant looks quite new, the toilet still has oil paint smell, and the baby changing facility is not up to standard."
• "The tables and seats weren't cleaned properly."
• "Our table was also rather sticky."
• "COVID restrictions weren't really being followed, one member of staff wasn't wearing a mask and the rest had masks below their noses."
• "I visited with my sister now and staff were inattentive, almost careless, sand on the mint in the salad."
• "Don't expect your food to arrive at the same time as your friends and the starters often arrive after or with your main."
• "The freshly squeezed apple juice drink... was filled up with more ice than juice, so the drink was watery."