Brother Marcus South Kensington Reviews Summary

Service

Pros:

• "Our servers, Justina and Auguste were super friendly and helpful and gave us some awesome recommendations from the menu."
• "Service was friendly; especially Hannan was great."
• "Great, friendly and speedy service."
• "The staff were really friendly!"
• "The service here was wonderful and the food was lovely."
• "Our waitress Justina gave us her favourite suggestions and they didn't disappoint!"
• "The staff were super friendly!"

Cons:

• "Having waited for 15mins for someone to take our order."
• "Rude service, was told that I can only stay for 20 minutes since I was only having tea."
• "Service average."
• "Unprofessional service. Not presenting the bill."
• "The service was disingenuous and pushy."
• "Incredibly rude staff, interrupted two times having been seated for 3 min."
• "The service was also disappointing - the waiters just chatted together and didn’t even serve us properly."

Food Quality

Pros:

• "The fried chicken rosti was delicious with the tangy tomato sauce giving it that perfect finishing touch."
• "Delicious take on the Full English, with perfectly cooked poached eggs and yummy, good quality sausages and bacon."
• "Every single dish we had was amazing and so flavourful."
• "The food we had was stunning. The Halloumi cheese in honey sauce and sunflower seeds is perhaps the most flavoursome dish I've eaten, utterly fabulous."
• "Just exceptional, most of the food dishes were absolutely delicious, special mention for the Crispy Aubergine and Pan Fried Halloumi."
• "Food was delicious, especially the pork belly!"
• "Both dishes were delicious and cooked to perfection."

Cons:

• "The breakfast menu is nothing fancy and we found it extremely over priced for the portion sizes."
• "The other dishes we had all lacked flavor."
• "The food was disappointing."
• "However, the lamb was very dry and chewy with little taste."
• "The dish didn't taste anything other than curry powder and was very mushy."
• "The Fried Chicken Rosti was very spicy but it actually had no heat at all."
• "The food was not good. We ordered the cauliflower, which was just half a boiled chunk with barely any sauce."

Atmosphere

Pros:

• "Location was great and ambience was comfortable for a couples dinner."
• "Fantastic brunch in South Kensington! Right at the South Kensington station and a convenient walk to the V&A."
• "One might assume that being built into a railway arch would be a drawback, but it only adds to the uniqueness of Brother Marcus."
• "Friendly staff and a relaxed but engaged atmosphere with big windows."
• "The atmosphere is vibrant, could get a little bit loud between music and people chatting."
• "This new Brother Marcus is a delightful addition to South Kensington."
• "The atmosphere was pleasant and the staff were friendly."

Cons:

• "Not a nice atmosphere at all and the staff need to learn how to smile…"
• "The room is small and a bit crowded."
• "It was also disappointing that only mezze dishes were on offer during dinner time."
• "The vegan breakfast felt lacking in substance and without additional sides would not have been enough."
• "The too loud music spoils this nice cafe with good but expensive food, good service and customer toilets."
• "The music system tinny and annoying. A place clearly relying on the one offs and not repeat business."
• "It wasn't super busy, but the staff still seemed overwhelmed and took a while to handle everything."

Pricing

Pros:

• "Considering the quality and authenticity of the food, we found the pricing to be quite reasonable."
• "Really delicious food, priced relative to the central, touristy location."
• "We opted for Marcus’ Choice on the menu which was a brilliant deal, absolutely stuffed full of great food by the end of it and it came with dessert!"
• "A little bit expensive but it was a tasty lunch and filling."
• "Overall its a fancy place and slightly on the costlier side but definitely worth every penny."
• "The food was nice though slightly overpriced."
• "Pricey for what it is but it is South Ken after all."

Cons:

• "They auto charged 13% tip. In the states its not assumed and we have a deeply ingrained tip culture."
• "Loss of 2* due to price and the smoothie that was about 5 sips cost 6.5£!"
• "The portions of their dishes seemed small to us for the price they have."
• "Little food for MUCH money."
• "The portions were extremely small, especially considering the price."
• "The worst of all was the price! Unreal... about 10 quid for 2 coffees??? Extra avocado for an extra 4.50."
• "Definitely not the value for the money!"