Cleaning Express Reviews Summary

Quality of Service

Pros:

• "Very happy with the service Cleaning Express provided. Professional, efficient, friendly."
• "The housekeeper they 'assigned' to me, Adriana, is nothing short of brilliant."
• "Lilia and Valentina did a fantastic job at cleaning the flat, they were friendly, on time and very efficient."
• "Vilma and Nadhir attended and were exceptional."
• "Maria has been fantastic - always right on time, never missed a session, an overall lovely person and leaves my apartment spotless every time."
• "Our cleaner Halyna is great - good at her job and a pleasure to see every week."
• "Mikhaiela has been helping us for over a year by now and she is simply phenomenal."
• "We have enjoyed the cleaning services of 4 or 5 of the cleaners of this company."
• "Our cleaner Maria did an amazing job! Freezer, oven, fridge all look brand new."
• "Maria does an excellent weekly clean for us. She has high standards, our flat looks fantastic."
• "Maryna is great. She's responsive, fast, helpful, thorough and clean in her approach."

Cons:

• "Inconsistent cleaners such that you cannot develop a long term relationship with one person."
• "All cleaners we have had have damaged something in the flat."

Booking and Customer Service

Pros:

• "The whole booking process was very smooth - the team was responsive and answered all my questions quickly."
• "The admin team at Cleaning Express is also excellent. They are professional, quick to respond and helpful."
• "My experience with the agency has been great. Very responsive and helpful in finding me the right fit."