Address: 20a Berkeley Square, Bristol, BS8 1HP, United Kingdom
Phone: +441179277333
Rating: 4.5
based on 357 reviews.
Service
Pros:
"Kye and Mhari were amazing and very patient. They made the whole thing wonderful."
"Fantastic service from both Liz & Max, the atmosphere is really welcoming, and the decor is beautiful."
"Service was attentive & chatty but not over solicitous."
"Our host and hostess were both brilliant and the gentleman at the bar was amazing and attentive."
"Hisha, in particular was absolutely wonderful, great sense of humour and 10/10 service :)"
"Liz was amazing, she went above and beyond to meet every need to cater us her clientele."
"Staff were very friendly and welcoming."
Cons:
"There seemed to be one waitress to about 6 tables, we waited about 20 minutes to have a drinks order taken."
"We asked for the bill as we were still eating and asked for the card machine to be bought over whenever it could, the bill came out fine then waited 20 minutes to pay the bill."
"Serving staff not up to speed on offers."
"We were not checked on once and weren’t asked if we’d like another drink."
"The service was slow and given that it was in the heatwave it was surprising there was no jugs of water on the table."
"However the service was really poor. We had to wait 25 minutes after being seated before we even got our drinks."
"We had a number of different serving staff during the meal - took a while to get bill, which had mistakes and took a while to speak to someone to correct it."
Food Quality
Pros:
"Food was amazing I had the dirty burger and I couldn’t eat it all but the meat was fantastic."
"The food was gorgeous. We had the mezze platter, which was the perfect amount of food for two."
"Food was amazing we had a dirty burger and the drinks kept flowing."
"The lunch menu is a must! Their fish cakes are just delicious & served with a handsome amount of fries & crunchy salad."
"The food was fabulous. My wife had the fillet (cooked to her perfection medium rare), while I had the pork belly and scallops (the scallops were so tender and buttery)."
"The food was great too."
"The food we ordered was freshly prepared, promptly served and delicious."
Cons:
"The Summertime Pavlova was not a 'Pavlova'. After the starter and main, the dessert did not live up expectations."
"Food was delicious, although I didn’t received any chicken with my three meat dinner."
"The food soon followed and was… ok… the squid was remarkable, as were the prawns, the scallops, dumpling and sticky chicken seemed to be either over cooked or rushed."
"However, mains were a let down with my partner's main option not being there, they ordered cod and chip."
"However food was a bit disappointing - I ordered a nourish bowl with first item on this being hummus but there wasn't any hummus."
"The roast potatoes were incredibly stale and hard, the roast chicken dry and the stuffing had the overpowering smell of uncooked poultry."
"Food was pretty abysmal, particularly for the price."
Atmosphere
Pros:
"This is such a lovely go-to, as it's just off a busy road on the triangle but you would never know!"
"The atmosphere was very relaxing."
"Everyone was so attentive and lovely, we had the best time! Arianne, Liz and Kai were especially amazing."
"Amazing food, lush surroundings."
"Really nice place, with a really cosy 'terrasse' and a beautiful view."
"Very comfortable surroundings too."
"The atmosphere was very relaxing."
Cons:
"The atmosphere of the place was rather boring and didn't provide much in way of boosting emotions."
"We visited this evening at 9pm and I’m not sure whether our experience was due to the time and closure being at 11 but we experienced a not so great late evening dinner."
"We felt squashed and crowded and uncomfortable."
"Utterly shocking cold shoulder reception."
"Additionally, the staff felt rushed and not particularly attentive."
"The restaurant was quite cold so more heating would have been nice as I had to keep my coat on for a while."
"The wall behind the table needs painting, as the paint had chipped off where the chair had rubbed against it."
Value
Pros:
"Our bill came to £111 which I thought was very reasonable - just over £20 each."
"On weekdays you can get 2 cocktails for £14."
"The prices are reasonable and definitely worth it."
"Good value for money."
"Also wonderful value for a three course festive dinner."
"The food was great and they bought out the new bottles of Prosecco quickly."
"I also thought the overall cost was very reasonable for our two course meal."
Cons:
"However, mains were a let down with my partner's main option not being there, they ordered cod and chip."
"For dessert I had brownie - menu said it would have biscuit crumb and bourbon ice cream, but it seemed to be just a choc fudge cake with no crumb and the ice cream was plain vanilla - for that I paid almost £8 which is ludicrous."
"Then paid £3 for 3 falafels (£1 per ball!)."
"Tiny portion size of beef (1slice) potatoes tiny and too hard to cut into. Yorkshire pudding you could bang a nail in with."
"Had a roast dinner delivered to the local hospital. Tiny portion size of beef (1slice) potatoes tiny and too hard to cut into."
"There were no other offerings for the £100+ amount that was spent in the restaurant."
"Only thing I'd change is that we had to ask for the 'Wine & Dine' menu, which we'd only seen as we had looked on the website earlier in the day, I think this should have been on the table already."