The Erskine Arms Reviews Summary

Food Quality

Pros:

• "The food was delicious and the wine was lovely."
• "The sandwiches were big and came with chips and a fantastic pineapple and carrot chutney."
• "The cod loin, mussels, samphire and smoked cauliflower puree was amazing."
• "Great local beer, good nonalcoholic drinks for those who need it, and tasty local food thoughtfully made with good portions."
• "Dinner in the Erskine Arms was excellent, great menu and delicious food in a buzzy atmosphere."
• "The meal was delicious, the service was pretty quick considering it was rather busy at the time we went (mid afternoon)."
• "The food coming out looked very good and the staff were very prompt and helpful it was very good."
• "Enjoyed the Fish wrap with a side order on onion rings, Chicken & Chorizo Panini, Chicken Nuggets x 2 for the kids. Food prepared fresh and cooked perfectly."

Cons:

• "When it arrived it was too spicy for her, so she asked for cream to cool it, which they gladly bought her."
• "One of the party had Oggie Pie which was too sweet, just wasn't enjoyed maybe just not to their taste."
• "My order had not even been processed. I was offered an apology and the cost of my meal plus a complimentary drink. All of which I was reasonably content with until the 5 minute wait I was promised dragged on into 15."
• "The pork belly was cooked to perfection on noodles lightly spiced. My pie was full of meat in a creamy sauce alongside extremely smooth mash stem broccoli and roasted carrot with a lovely rich gravy."
• "My friend also ordered steak to be cooked medium rare, however this was overcooked and not as requested, but still OK."
• "She found this inedible as it was covered in a very oily dressing all over. She advised the waitress immediately and showed her. As the meal was inedible she left the whole meal which was disappointing."
• "We had the roast loin of pork which was very tough, not edible (apparently the chef then took it off the menu)."
• "The food was absolutely delicious. All the staff were very friendly and helpful."

Service

Pros:

• "Our waitress was lovely but other members of staff were not nice."
• "Staff were very prompt and helpful it was very good."
• "Really solid place to go. Do make reservations if you need to eat in the dining room!"
• "Brilliant customer service from Morgan - she was so warm, friendly and efficient."
• "Staff were all very professional welcoming and helpful."
• "Very friendly staff,great selection of food and drinks."
• "The service was excellent and the food was absolutely faultless."
• "The staff were magnificent, friendly and extremely helpful."

Cons:

• "We were in a large restaurant with very few occupied table. Our little boy went to the otherside of the room at the waitress threw him daggers followed by manager telling him and us off."
• "No personality in waitress. Didn’t speak when we arrived, just took us to table. Brought drinks and again didn’t speak and just put drinks across table instead of walking round with each persons."
• "The bar was jam-packed, not a single table in sight. Feeling confused, we approached the gentleman we had spoken to on the phone, hoping for some guidance or at the very least, an apology for the misinformation. Instead, we were met with indifference and rudeness."
• "The bar staff are magnificent, friendly and extremely helpful."
• "We were shown to our table without delay. The wine menu was reasonably priced."
• "Stopped off for evening meal - the best cod loin I have ever tasted, cooked perfectly in a light cauliflower puree with mussels and samphire."
• "I can't prise the place enough! Very pleasant and clean rooms. Food is outstanding and service even better."
• "Great pub in the heart of Conwy, although can't comment on the rooms. We stopped for a meal with a group of 6 plus our dog. The service was quick and friendly and the food was excellent."