Address: Middleton Hall, Llanarthne, SA32 8HN, United Kingdom
Phone: +441558667149
Rating: 4.6
based on 680 reviews.
Accessibility
Pros:
"Lovely place to visit, looked really good for accessibility too, with plenty of scooters near the entrance."
"Wheelchair and pushchair accessible."
"For those with mobility problems carts/buggies are available between venues by asking a member of staff."
"Wheel chair friendly everywhere but strong arms a must or electric power as most if the site has a gradient."
"The core of the garden was very wheelchair friendly and dog friendly."
"Very accessible for those of limited mobility, lots of motorised scooters available to borrow for free + carers go in for free."
"The entire garden is wheelchair accessible with wheelchairs and scooters available to hire."
Cons:
"Some parts were in need of maintenance or refurbishment."
"Some paths are difficult/impossible to use in a wheelchair, but most are marked on the map."
"The paths out of the core are a little unstable under wheels so our companion on a mobility scooter decided to turn back."
"Mostly everything is accessible for wheelchair access, however the paths leading to the waterfall are either too steep or too rough and not possible, however everything else was just fine."
"Wouldn't recommend use hire a scooter can't take everywhere get shout by people."
"Although if you're a good walker I found there wasn't long enough walks with a push chair."
"It's a big site and I think it would be improved if children under six could bring bikes to help them get around."
Value
Pros:
"Reasonably priced too, and our ticket allowed us to return for free for the next 7 days."
"Tickets are valid for 7 days."
"Seemed a bit pricey but the tickets are valid for a week, so if you can't fit everything in on one day, you can revisit the next x definitely worth a visit, even if it's raining cos there is lots to see undercover."
"The cost of entry includes a chance to return anytime within seven day, so if you don't manage to see the whole area you can go again for free."
"For £17 pp you can visit as many times as you like for 7 days long, great concept."
"Great value for money, as you can revisit again within a week."
"The tickets seem a little pricey at first, but for me, the gardens and whole experience ended up being worth every penny."
Cons:
"Visited on Easter Sunday 2023 and disappointed. Paid £100 to enter and then told that extra cost to see the flying display!"
"The cafe didn't have any vegan options."
"The 20p map is next to useless as it is very poorly laid out."
"Overall experience wasn't great and way too expensive for what is on offer."
"However, it’s a little over priced for what it is. It would have been more acceptable if they’d offered a “free” hot drink as you enter."
"Outrageously expensive entrance fee."
"A slight disappointment was the poor customer service from one person at the reception area."
Facilities
Pros:
"The toilets are pristine and very good conditions for all utilities."
"Cafes good, plenty of loos and changing areas, nice flat paths for pushchairs."
"A great family day out, loads of facilities, including buggies for those less able to walk around and dementia toilets."
"The cafe was very good, reasonably priced with a good selection."
"The catering facilities are good and menus varied."
"Very impressed with facilities from buggy rides around the site to the excellent coffee, cakes and lunch options."
"Tasty food in the cafe and lots of lovely walks."
Cons:
"Some of the greenhouses looked like they were full of dead plants."
"The main greenhouse looks unkept unloved and underwater seriously need to get it good gardener in this greenhouse everything looks dead."
"The cafe was a big disappointment though. Overpriced and poor quality."
"Food choices need improving as cakes were not great and ice cream was tubs only."
"The food is unnecessarily expensive so take a picnic!"
"However, huge wasp problem at the cafe."
"Nursery plants were a poor selection and vastly overpriced."
Staff and Service
Pros:
"Staff all very jolly and helpful."
"Staff were incredibly helpful, welcoming and simply wonderful."
"The staff were amazing. We had two buggy drivers to help us around Dave and Barbara who were such good fun and helpful."
"The organisation, kindness and support from everyone they employ and every single volunteer is just outstanding."
"Staff couldn't be more helpful."
"All the staff were very kind and friendly."
"The most beautiful, tranquil and relaxing place to visit for a day out with very friendly, informative, kind and helpful members of staff."
Cons:
"The staff at the entrance were not exactly over friendly either."
"Our only gripe was the restaurant stopped serving food at 2:30pm!! which is nuts considering people eat during different times of the day!"
"At the cafeteria in the Glasshouse there was just one lady serving on a busy Saturday afternoon, long queues and she wasn't moving fast either."
"Restaurant closes at 2.30 so if you are going to Birds of Prey flying experience at 1.30 make sure to have lunch beforehand."
"Disappointing though to see a guy from an orchestra clambering all over what could be some of the most endangered plants on the planet just to set some speakers up."
"When I went to eat there, there was a sparrow seemingly trapped inside the cafe area, flying everywhere sitting on furniture and pooing… and wasps were constantly harassing everyone."
"A slight disappointment was the poor customer service from one person at the reception area."