Address: Cygnet Park, Phorpres Way, Hampton, Peterborough PE7 8FD, United Kingdom
Phone: +441733972144
Rating: 4.0
based on 162 reviews.
Service
Pros:
"Sean, who was front of house, was stepping in behind in the kitchen to assure that all other orders were produced efficiently and correctly."
"Thank you to the team at Bella for looking after us last night."
"Service was good. Our server Tobi was friendly and efficient."
"Great service, good food and a nice atmosphere."
"We had excellent meal here on Fathers Day. Although busy the service was good and the young waiter serving us was polite, friendly and efficient."
"Service was a bit slow (although the restaurant was busy) but friendly."
"The service was spot on, and they didn't keep us waiting long for our food."
Cons:
"After 90 minutes still no food despite chasing on a number of occasions."
"Terrible experience! Slow service, food took ages people came in after us and got their food much quicker."
"Visited on Sunday 29 May, we were very disappointed with the quality of the food... The service was slow."
"It was not busy but we had to wait for our food very long."
"Staff took quite a while to come to us to take order after seating."
"Appalling service. Very long wait for our food (we had to ask if was going to be much longer)."
"The service was awful. He were seated and then left for over 10 minutes, before anyone came over to take our order."
Food Quality
Pros:
"Lasagne is one of the best I ever tasted both the chicken and the regular."
"Food is always 5*, amazing atmosphere and polite staff."
"The food is good."
"However the food was great and the restaurant clean and welcoming."
"Great food, quality staff, will be coming again."
"The food was amazing."
"I opted for the Omelette Davolina; a spicy omelette served with crispy potatoes and a grilled tomato - very satisfying."
Cons:
"It's a disgrace to call this Italian cuisine! You can get better tasting food from microwave meals at any supermarket."
"Absolutely shocking quality of food vs price."
"Food was nice, although not hot."
"Mixed reviews around the table for the quality of food. My pasta dish was a bit bland."
"Food when it eventually arrived was mediocre - salads were warm and wilted."
"One pizza was rock hard and was very difficult to cut through."
"The food was ok, nothing extraordinary and didn't justify the wait or customer service."
Atmosphere & Decor
Pros:
"Place is beautifully decorated full of character."
"This is one of the better chain restaurants in the Hampton area and had become our go-to place for a quick, nice family meal."
"Very clean and they are doing a great job under the circumstances with Covid."
"This place is easy to get to and has plenty of parking. It's clean and tidy and not very noisy."
"If you are looking somewhere fun with a great atmosphere this is the place for you."
"It's a nice bright environment with a great atmosphere for couples, families and groups of friends."
"Lovely decor, different areas with differing themes."
Cons:
"The restaurant was ran by two managers which was more concerned talking about their personal lives to each other than their guests."
"One particular staff member was grumpy and acted like she didn't want to be there."
"Table booked for special occasion, walked in and staff are wearing jumpers and coats."
"Colder inside than out, had to keep my coat on. Toilets were not clean."
"The menu has changed and was missing some of our favourite dishes, no more chilli oil which was a special touch to the food, the quality of food had also dropped heavily."
"This place isn't very old but looks like ancient times. Very dirty, cobwebs in the corners, sticky floor, disgusting."
"Nice food but my goodness, this place needs a good clean. We sat down to grubby cutlery, the wall was absolutely vile."
Value for Money
Pros:
"Never had any issues here, food always been delicious and using quadrupled up Tesco vouchers makes it affordable."
"Plus, we got a free main meal by signing up for their newsletter, which made the prices feel right."
"Using tesco clubcard vouchers we managed to get £36 off the bill as well!"
"Love the fact they take Tesco vouchers as well."
"Excellent value for money... Thankyou and will definitely be returning again."
"Always great food here, my favourite is the garlic & cheese flatbread (starter)."
"Very clean and they are doing a great job under the circumstances with Covid. Portion size more than adequate."
Cons:
"The food was fine, however the £100 parking fine was not."
"But I had king prawns as a starter. Overpriced in my view for five prawns and two bits of dry bread."
"Prices are fairly high though, lunch for two - Lasagne with sides, desserts and a glass of wine each was over £70 which some might find a little steep for lunch."
"Meals tasted good (7/10) but value for money (4/10) just too much money for very little food."
"Also pricey for what you get. Unfortunately, I cannot recommend and will not be returning."
"Prices were very expensive for average food."
"Very poor service and don't expect half the items on the menu if you visit on a Sunday."