The Turfcutters Arms, East Boldre Reviews Summary

Food Quality

Pros:

• "Been a few times for the winter set menu, really good value and delicious."
• "All 4 of us loved what we had and left very happy."
• "The choice of food was excellent, as was the quality and presentation of food. Traditional home made cooking."
• "We had a fantastic dinner at this pub."
• "Thought the food was excellent, had the fish an chips most of the times after eaten battered fish u get a taste of batter but it was not like this at this pub."
• "Great food and awesome menu especially good for vegetarian options."
• "The food is good and value for money."

Cons:

• "Chef refused to talk to us or offer any food."
• "Food was also found to be very mediocre."
• "Unfortunately we did feel a bit let down by the food - I've definitely had better burgers elsewhere, the tofu was very disappointing."
• "Food was possibly the most disappointing I have ever been served."
• "The ham was pretty tough and tasteless and the ketchup arrived in SACHETS - always shows a lack of true care IMO."
• "When the food was eventually served the quality was not great, 2 ham salads included ham so tough as to be not edible, the fishcake was burnt nut brown and therefore dry."
• "The veg was still frozen. One of our meals was wrong and sent back twice."

Service

Pros:

• "The staff were very friendly and welcoming and the food was just delicious 😋."
• "The Landlord was very accommodating and organised dealing with our large party, would highly recommend."
• "The staff was fantastic and it was obvious why they are so busy."
• "Fantastic staff and very child friendly."
• "Friendly and very efficient service."
• "Quick service and great food. Thoroughly enjoyable."
• "Food arrived promptly."

Cons:

• "We found the staff not particularly friendly or inviting, and quite inexperienced."
• "I have emailed them twice but didn’t even have the decency to reply."
• "Service was ok, staff seemed attentive enough but wouldn't bring crockery to the tables or take orders, everything had to go back to the bar and that could get pretty crowded."
• "However a rude member of staff made our minds up and we went elsewhere."
• "Service was a little slow but not a major problem."
• "It took over 1 1/4hours to get served and that was after finding that several items on the menu were not available due to no supplies in house."
• "Very busy on a Saturday evening with people eating outside as well as in, so service a little slow."

Ambiance and Location

Pros:

• "Love this place. It's a dog friendly and kid friendly and great beer."
• "Went to watch a band in the beer garden, my first visit, brilliant pub very friendly people, great beer, good atmosphere all round."
• "Great atmosphere whether it's sunny in garden or cosy in bar with log fire."
• "A lovely jewel of a pub in the heart of the new forest."
• "A beautiful country pub that everyone's local should be like. Friendly and attentive staff, lovely food at sensible prices and a great range of drinks combined with a warm and cozy atmosphere make it almost perfect..."
• "The Turfcutters arms is a charming pub full of character, warm and friendly with an open fire blazing in the hearth."
• "A great example of a classic old style New Forest pub."

Cons:

• "The garden was a complete dump, and not a pleasant place to be."
• "Terrible food and daylight robbery prices!"
• "The ham was pretty tough and tasteless and the ketchup arrived in SACHETS - always shows a lack of true care IMO."
• "Not cheap, but it is in the New Forest."
• "To travel 50 miles for this meal as some did was a disgrace. Never again!"
• "It is a nice pub but the food is hit & miss. £15 for a glorified Rustlers burger is a bit much."
• "A gorgeous area of the New Forest, so such a shame that pub was very underwhelming."