Address: 10 Berners St, London, W1T 3NP, United Kingdom
Phone: +442079087979
Rating: 4.5
based on 354 reviews.
Atmosphere & Decor
Pros:
"The dining hall, a former ballroom, is delightful with a soaring ceiling and walls densely adorned with pictures of landscapes and landmarks."
"Stunning decor and lovely ambiance."
"You are surrounded by beautiful paintings and an exquisite original ceiling that has been painstakingly restored to its former glory."
"One of the prettiest and most striking rooms in the world."
"Absolutely love the decor of the restaurant, it's stunning - the painting on the walls, the extra high ceiling."
"The dining room is stunning, reminiscent of a ballroom turned museum, packed to the ceiling with framed art."
"It is a magnificent setting, grand and beautiful, every wall of the restaurant is covered in paintings, the ceiling decorations are granduous."
Cons:
"The only time I'm disappointed is when I have steak as the chef clearly ignores your request for how you would like it cooked."
"Despite the beautiful high ceiling this is probably the noisiest restaurants in the whole of London."
"Really noisy and crowded, which is a good thing for this urban restaurant."
"If you're looking for somewhere for quiet conversation, look elsewhere. This place is busy, busy, busy with a lively, buzzing atmosphere."
"I imagine this would make conversation, on a date, quite difficult - it’s very noisy."
"There is a cold atmosphere where there is a pressure to over buy."
"Nothing more than just a beautifully decorated place!"
Service
Pros:
"Staff gave a first class service."
"Service is superb."
"The service was excellent from every member of staff we interacted with."
"Great service."
"Service impeccable."
"The service is immaculate and the food is superb."
"Service was flawless, decor was outstanding."
Cons:
"Terrible service. We were sat down as quickly as we were forgotten about."
"The service was very rude and disrespectful."
"The servers were at time inattentive or just avoided eye contact."
"Service was kind but maybe a bit pushy."
"However, the service needed a lot of improvement! As the waitress would top up our drinks she would constantly bump into you or lean over you and your dinner whilst eating."
"Service was weird during the meal, took half an hour to get the bill."
"Service was initially very attentive and then stopped entirely (no one came to take desert order until it was time for us to leave)."
Food Quality
Pros:
"The pork pie is a must."
"Had the fish (battered cod), chips and mushy peas which was excellent."
"Our starters were full of flavours and presented exquisitely on the plate."
"Food flawless."
"The crab omelette was tasty."
"The food was delicious."
"The food we had was amazing."
Cons:
"Food though is both overly priced and just not that exceptional, in fact pretty ordinary which is a shame."
"Pound for pound the worst meal of my life. Terrible seasoning and mediocre ingredient quality."
"The food we ordered was UNCOOKED, tasteless and with no special attribute."
"However the food is terrible, to the point of inedible."
"The meat was not very tender and the sauce rather bland."
"The Lemon sole was the most disappointing - dry, chewy texture and over seasoned."
"The food, good but nothing exceptional and certainly not good value for money."
Value for Money
Pros:
"Not cheap but represents value for money."
"Very reasonably priced, too."
"£39.50 for 3 courses of this quality is great and all the food is tasty."
"Definitely worth the money."
"We think the price is quiet reasonable for a sunday roast."
"It was good value for money for the quality."
"We had the Sunday set menu which I believe represents good value for money."
Cons:
"I found the price of the food was very expensive for what you got."
"A bit pricey."
"£3.50 for a side of avocado was a bit steep considering it was literally just half an avocado on a separate plate."
"In total the meal cost £170 (with no alcohol, 2 courses) which in hindsight feels like a waste of money."
"Lunch for 5 came to £800 and we all left with the same thought."
"Wine list is eye wateringly expensive."
"The final price tally including service fee night for two was $134 pounds. Grossly disappointing for the price."