The Westleton Crown Reviews Summary

Food Quality

Pros:

• "All our meals were amazing."
• "Food was great well presented and very tasty."
• "Breakfast was tasty and Sunday lunch was very nice."
• "The evening meal and breakfast were simply delicious with a wide range to choose from."
• "Food was top notch."
• "The food was incredible, drinks were fantastic."
• "The food for dinner was lovely."

Cons:

• "However we felt the room was overpriced for its size and not helped by its decor."
• "Service was pretty terrible too. Ordered drinks and some bread to start, drinks took ages to arrive and then the mains turned up 5 minutes later. No bread."
• "One evening a lady said her food wasn't very nice and the waitress was very abrupt and rude, it was very awkward."
• "Thought it was expensive."
• "Not many GF options on the menu."
• "The burger was bland and actually pretty awful."
• "Food was average as well as overall service."

Room Comfort

Pros:

• "The rooms were fresh and comfortable."
• "Our bedroom was very comfortable with excellent facilities."
• "The rooms were well laid out and you had all you needed."
• "Lovely room, very comfortable."
• "The room was nice, decorated well."
• "Lovely room, recently refurbished."
• "Room well presented with comfy bed."

Cons:

• "Rooms were comfortable but a little dated."
• "The room we stayed in could have done with a bit of tlc although the website says all rooms have been recently refurbished."
• "The room itself in desperate need of updating/decorating."
• "But our room was tiny in the eaves, couldn't stand to get in or out of bed."
• "The only reason it doesn't get 5 stars from us is why most hotels don't get 5 stars - the complete lack of shelving or counter space in the bathroom."
• "The only downside was the room being a bit cramped and warm even with the window open, and noise from fans outside."
• "Our room facing the road was relatively noisy from early road traffic and would have benefitted from secondary double glazing."

Staff and Service

Pros:

• "Reception staff were friendly and helpful."
• "The staff are lovely and very helpful."
• "A really great stay. The staff were the stars especially Charlie our fantastic waiter."
• "Team are exceptional."
• "Service was excellent throughout a 4 night stay with very helpful & friendly staff."
• "All the staff were very welcoming and accommodating."
• "The staff were friendly and helpful."

Cons:

• "Service was pretty terrible too. Ordered drinks and some bread to start, drinks took ages to arrive and then the mains turned up 5 minutes later. No bread."
• "One evening a lady said her food wasn't very nice and the waitress was very abrupt and rude, it was very awkward."
• "The service though was not so good."
• "Food and service was not good at all, everyone was having to ask for milk, salt and pepper etc."
• "She also was extremely rude to us when she took our order she didn’t even say hello!!"
• "Always felt we were being rushed when ordering and eating, particularly our evening meal."
• "The restaurant and conservatory had far too many covers for the two pleasant but untrained staff to manage properly on a saturday evening."

Location and Ambience

Pros:

• "The location of the pub is very nice in a quiet village with only few minutes drive to the coast and ideal for walking or bird watching."
• "Location brilliant, can walk from the door."
• "Very pretty village and lovely Inn - dining in the conservatory, especially at breakfast is so enjoyable."
• "Lovely spot for touring the area."
• "Good location near heritage coast, ample safe parking."
• "Fabulous pub perfectly positioned to explore Suffolk and the surrounding coastline."
• "Great location in a very picturesque village."

Cons:

• "However we felt the room was overpriced for its size and not helped by its decor."
• "The stairs where also quite steep so if you have mobility issues this may also be a problem."
• "Our room facing the road was relatively noisy from early road traffic and would have benefitted from secondary double glazing."
• "For a quieter stay, I would perhaps try and book the other lodges rather than above the pub."
• "Room awfully located, out in a car park, not really what I expected!"
• "Sat night late return, after midnight and carpark completely full, sadly, only one disabled parking space too, among perhaps over 40 other spaces."
• "Other than that not to my liking... dark interior with unshaded lighting that hurt the eye."