Address: 143 York Rd, Leeds, LS9 7RD, United Kingdom
Phone: +447393487202
Rating: 4.6
based on 145 reviews.
Staff and Service
Pros:
"What lovely staff and I'm assuming the gentleman we spoke to was the manager."
"John is a great guy very knowledgeable and giving clean water to all the animals."
"The staff are incredibly knowledgeable and really care."
"The staff are super friendly, I've been in 3 times in the last week and managed to get everything I need every time!"
"The staff are friendly also very knowledgeable and helped me with all of my enquiries."
"Knowledgeable staff that are helpful and friendly."
"Staff are very knowledgeable and gave a very good advise on how to clean and maintain our fish tank."
Cons:
"I take my 23 year old autistic son to this pet shop some of the staff (not all) obviously have no experience or training with disabilities."
"All the shop assistant told me was apply pressure and cornstarch to his claw. No aftercare or concern."
"Got no help from any vets even when agreeing to pay. In fact, they were extremely rude!"
"I rang the petshop this morning for them to accuse me of hurting the rabbit and causing this injury."
"Took my bird in for claws clipping. He came out traumatised, he was shaking, gasping for air and his claw was bleeding so much I thought I was going to lose him."
"Was going to get fish and when we asked for help on what can go together they gave no info and walked away."
"Its fairly priced but the staff seem to prefer white skin."
Selection and Pricing
Pros:
"A very large selection of animals, including some more exotic species (Spiders, lizards, snakes etc)."
"They have a really good selection of tropical fishes and the pricing is good too."
"This place is utterly amazing! All staff are very friendly and all the animals are kept in almost perfect conditions!"
"They have a large variety of fish both salt water and fresh, and lots of other animals as well."
"They have a brilliant range of animals available and they take GREAT care with their creatures."
"They have everything possible. The range of tanks etc not massive and don't feel overwhelmed."
"They have a massive aquatic and reptile centre in the basement."
Cons:
"STILL expensive but...had cause to call in today for new aquarium bulbs."
"Dog beds and cages and little on the expensive side."
"They had a child's tank in there for £46 but when I went to pets at home the exact same tank was £27."
"Prices are all over the place too, some stuff is absolutely extortionate that you can get in other pet shops much cheaper."
"Poor food, my meal got sent back twice!! Very disappointed as I suggested the High Park to my friends as a place to go to celebrate my birthday."
"Unfortunately for the price of the fishes is reasonable but difficult to know which fish is which fish? Could do with a photo with the price?"
"The range of tanks etc not massive."
Facility and Accessibility
Pros:
"From the outside it looks small but I was pleasantly surprised when I got inside."
"Clean with plenty of parking."
"Big shop with different floors, reptiles and fish downstairs."
"Lovely store, clean and great social distancing measures in place."
"It is MUCH bigger than it looks. You go in on the upper floor where the birds and small mammals are as well as tanks and cages are sold. Then downstairs are the fish and exotics."
"A clean tidy presentable store with products for all pets."
"Plenty of car parking, great friendly knowledgeable staff, and a wide variety of choice."
Cons:
"Rabbits etc seem to be kept in tiny spaces but the reptile and fish area downstairs is great."
"it really badly needs a refit or an uplift."
"It does have a downside it's only easy to access if you are heading out of Leeds."
"The location is a bit tricky to get in and out of and the car parking is uneven."
"Would have loved to visit all the fish bit it was downstairs and I can't manage the stairs atm."
"Really could do with a few fans on down there n if there were then I didn’t feel them."
"I understand it is a pet shop and there's animals about but the floor was filthy and I mean filthy it was disgusting."