Address: 28-29, M1, Tibshelf, Alfreton DE55 5TZ, United Kingdom
Phone: +441773876600
Rating: 3.9
based on 247 reviews.
Cleanliness
Pros:
"The toilets were in good order and clean."
"The services were very clean during our visit, with a visible cleaner at all times."
"Nicely covid secure."
"Good parking and decent, refurbished facilities. Clean loos and a nicer vibe than several motorway services we've visited."
"Toilets also well maintained."
"Very clean and very friendly staff."
"Toilets were lovely and clean and even had a spray of fresh flowers on the wall as I walked in."
Cons:
"Staff always seem pleasant........ but for God sake the toilets are shocking..... like from the film Train Spotting....... disgusting."
"Urine on the seat."
"The tables were full of used trays of rubbish."
"Visited yesterday and yet again the ladies toilets are a disgrace."
"Whilst the majority of the food had been cleared away the tables had not been cleaned & were stained."
"Toilets was also dirty."
"On visiting a toilet cubicle which had 'recently' been cleaned, was met by a large piece of excrement on the top of the toilet."
Service
Pros:
"Not very often that you are impressed by a motorway services but i thought that they had made an effort with the exterior landscaping."
"Was served by a man named alex and a lady named beth who were really lovely and kept the atmosphere good."
"The ladies who work there are sweet."
"We had 4 meals it was near closing and the staff were tired after a long busy day but the staff were wonderfully helpful."
"Lovely fresh food cafe, with friendly and helpful staff."
"Both baristas were friendly and engaged with customers."
"The staff were wonderfully helpful shernie who served us was very kind and went the extra mile."
Cons:
"Website states Open 24 Hours. Just called in after a long flight and ready for a meal, only to be told by a young girl who looked like she just couldn’t be bothered that they were only serving drinks!"
"Staff knew i was waiting to be served but was ignored for quite some time."
"Really bad experience! Will never stop there for a coffee! The girl trying to take my order was high on some drugs, laughing all the time, couldn't even take my order."
"Absolutely terrible service by Mcdonalds staff were not interested in making my food kept walking off to to talk to one another waited for 20 minutes and gave me the wrong food."
"Absolutely awful service. No smiles from the Barista behind the till, untucked shirts on the whole team behind the bar - including the manager."
"Stay here a few times a week, today very bad service from the guy at WHSmith."
Facilities
Pros:
"Ample parking, although you enter & exit via the same section."
"Awesome rest stop for the dogs!! Excellent and extensive grassed area with limited benches for hound stops."
"Plenty of picnicbenches."
"Good range of places to eat and drink McDonalds, Fresh Food Cafe and Costa - plus a W H Smith and Spar."
"Great place to stop clean toilets and showers and a good range of food."
"Nice place to take a much needed pitstop. Good coffee, for what you can expect on a motorway and certainly great and fast service."
"A great addition to motorway services. If you need to keep going and/or behind schedule this is a great place to be."
Cons:
"To be fair, it's just like any other Services in the UK. Expensive fuel and expensive food."
"Car parking spaces very tight."
"HGV parking is a disaster, the usual poorly laid out, space wasting 90 degree angled formula stuffed to capacity and beyond."
"The McDonald's Northbound was nothing short of shocking."
"OK motorway services but road surface for trucks is a disgrace plus no over night security which I believe all truck stop should have with the amount they charge."
"The Shell lorry pumps are filthy, the diesel everywhere is a slip hazard and on the soles of your shoes is dangerous for driving."
"Parking spaces for trucks are like most service areas, NOT big enough."
Value
Pros:
"Good value for money. About a fiver for the bap which I think is reasonable for a service station."
"For a motorway service station the price was reasonable, I ordered a black coffee and chocolate tiffin, the tiffin was delicious and moorish."
"Good price £22 2 dinners, 3 drinks, cannot complain definitely will stop there again if we want a good well cooked meal."
Cons:
"Expensive which is the norm for the motorway rip off racket."
"Don't go here without deep pockets. The sandwiches are made on site and start at £4.29."
"With nearly £10 for two coffees and cake I would have expected better."
"Outrageous profiteering!! AVOID as petrol price!! @£1.73 per litre."
"I really detest having to stop at motorway service stations because their prices are always over-inflated."
"Price as always is too much for motorway services but that is expected."
"Ripoff merchants!! I received a parking fine from them for taking a nap longer than 2 hours in their car park after a long drive."