The Ivy Harrogate Garden Reviews Summary

Food Quality

Pros:

• "The Shepards pie was amazing!! Easily one of the best we ever had!"
• "Tasty meals and good portion sizes. Deserts were amazing."
• "Quality of the food was brilliant though, with large portions and everything being well cooked and tasty."
• "The food was beautifully presented and was very tasty."
• "The food is really well presented and the surroundings are beautiful."
• "Food superb and freshly cooked."
• "The Ivy never fails to impress, the menu ranges from British classics to Asian fusion dishes."
• "The quality of the food was excellent."

Cons:

• "Lovely food, would have been 5 stars but steak was over cooked not rare as ordered."
• "Food was average in taste yet price was expensive."
• "So very disappointed with the food which was below average and significantly below average for the price."
• "The sheapers pay taste like lasagna."
• "It's quite expensive, but that's the atmosphere they're trying to cultivate."
• "Food was only just warm and sauce was like congealed glue!"
• "Service pretty poor too .. such a shame. This used to be a top class restaurant but now I would rate McDonald’s better at service and no one likes cold food."
• "Very disappointing given the name and it's image. Food was average - not bad but nothing special."

Service Quality

Pros:

• "Staff are A1 all stars - even forgot my reading glasses and when I went back an hour or so later they presented to me and remembered us!"
• "The presentation and service was excellent for the whole entire evening!"
• "Staff polite and helpful."
• "Great service, we well looked after, made the experience into an occasion."
• "It was busy so there was a pleasant buzz about the place."
• "The staff were amazing, attentive, friendly and professional."
• "Absolutely amazing dining experience. We were greeted at the door by friendly and polite staff."
• "The staff were very friendly and welcoming."

Cons:

• "Having finished our main meal, it was like waiting for next Christmas to arrive to even be offered the dessert menu."
• "The restaurant was not even half full."
• "Slightly disappointed with the service and where we was seated."
• "Tables also packed together much more than York."
• "I thought the food might be pricy which was fine but the mediocre wines start at £23 a bottle!"
• "Food was just 'OK' and service not close to the usual standards - inattentive from start to finish."
• "The water you order when you walk through the door shouldn't take half an hour to arrive."
• "The wine you order at the same time as placing the food order shouldn't take half an hour to arrive either, shouldn't be served after the main course has arrived."

Ambience and Decor

Pros:

• "Oh, you MUST use the bathroom here! It’s absolutely beautiful!! 😍🤩😍"
• "The ladies toilets were beautifully decorated."
• "Restaurant was very clean and modern with plenty of room to eat outside."
• "First day in Harrogate, and decided to have dinner in Ivy, loved it a lot, highly recommended from great menu, delicious food to amazing atmosphere and beautiful interior design."
• "The menu had us spoilt for choice but after great deliberation, we were certainly not disappointed."
• "The decor inside is fabulous and inspiring."
• "The staff are friendly and welcoming, the food is really well presented and the surroundings are beautiful."
• "We enjoyed our meal completely from start to finish!"

Cons:

• "The architecture of the place doesn't allow the full Ivy Atmosphere but it was still very pleasant."
• "The Ivy has lost its way, too big and too greedy."
• "With the teapots, cups, plates, toast rack etc the table was far too small."
• "Rather than having a romantic dine with my partner facing each other, we were sat side by side facing where I think the toilet is located."
• "The tables are a bit close together."
• "Beautiful restaurant. Really looking forward to our night out at The Ivy However disappointed with the lighting it was so dark."
• "The lighting was silly. Been to Ivy London too and not as dark. Use your phone to read the menu."
• "The garden area here is fantastic, an idyllic spot in the bustling heart of Harrogate."