Sullivans Reviews Summary

Category: Fish and chips takeaway

Address: 34-38 New Rd, Hornsea, HU18 1PW, United Kingdom

Phone: +441964534118

Rating: 4.4
based on 175 reviews.

Food Quality

Pros:

  • "Really good value for money, best fish and chips I've had in a long time."
  • "The food was super good!"
  • "We loved their super fresh & delicious fish&chips."
  • "The fish portion was generous & thick, the batter light & the chips beautifully cooked."
  • "Beautiful, tasty, moist fish. I don't eat a lot of fish but l really enjoyed it."
  • "The fish just melts in the mouth and the batter is not thick."
  • "The fish and fish patty were gorgeous."

Cons:

  • "Fish was dry. Chips were lukewarm and soggy."
  • "Sadly we won’t be returning back here anytime soon! Extremely disappointed to spend nearly £30 for dried up fish and chips!!"
  • "Chips were mediocre to tasteless, large fish was okay but the batter tasted a bit too much of old oil."
  • "Gone downhill in the last few years I've lived in Hornsea, was the best chippy for me to start with but now it's overpriced and undercooked chips small portions."
  • "The fish we were served to be old and dry with the batter thick and overcooked."
  • "Unfortunately Sullivan's wasn't up to their usual standard. Tasteless greasy fish, chips dry and mushy peas dried out."
  • "The fish was a huge disappointment! It was flat, oblong, grey and the batter was soggy- a complete waste of calories!"

Service

Pros:

  • "Staff was welcoming, service good and lovely food."
  • "Visited Sullivan's for the first time in a long time.....just as I remembered....friendly welcoming staff...and the best fish and chips for miles around....newly refurbished restaurant looks fantastic....."
  • "Scampi was probably the best I have ever tasted, and it came with a fresh, crispy salad as well as chips. The restaurant has a clean, fresh feel and service is quick and friendly."
  • "Served by a lovely young lady, well done, we shall be back soon."
  • "Great service, the staff we're so lovely."
  • "The staff were all amazing - smiling, friendly, and attentive."
  • "Staff very professional and friendly."

Cons:

  • "Nipped in here today, had to wait to be served even though there were three members of staff in view and no other customers."
  • "Service was slow, we was stood waiting to be seated for quiet a while."
  • "The food was excellent but I'm afraid the staff not, had to wait for ages for someone to show us to a table."
  • "The service wasn’t great, we had no check back to see if our meals were okay, and as we left the staff just ignored us."
  • "Take away staff are awful. Waiting inline for a few minutes just before 7pm and in-between the boys talking I heard one shout 'are we going or what cos I've turned the fryers off.'"
  • "Poor attitude on take away staff, only informing us they had substituted part of the order once packed."
  • "Staff weren't attentive, the 2 young girls were more interested in their phones."

Value for Money

Pros:

  • "Good value £10.70 fish chips peas in a tray."
  • "Not too greasy, and generous portions for what you pay and considerably cheaper than other fish and chip shops in the area."
  • "Had chips on Easter Sunday and they were great, proper cooked not greasy. Also the shop looked very clean and the staff were all very helpfull and polite."
  • "The meals were freshly cooked with ample portions."
  • "A very good Fish n’ Chips restaurant, with reasonable prices and good size portions."
  • "The prices are on average for coastal towns and representative value for money."
  • "All very reasonably priced."

Cons:

  • "Over priced, I could order an adults fish and chips but not a child's?!"
  • "Very expensive, small portion of the regular Haddock and Chips."
  • "Only go if your really desperate and happy to pay £24 for 2 small fish and chips and 1 child's portion."
  • "It's a shame a side wasn't included in the price."
  • "Overpriced £10.70 for fish chips and curry sauce."
  • "Expensive. Small portion. Poor packaging for food transportation and eating."
  • "Very Pricey, watery mushy peas, messed up our order."

Ambiance and Cleanliness

Pros:

  • "The decor was nice some good photos on the wall and colour scheme goes well!"
  • "You can take away or eat and the restaurant has just been refurbished too."
  • "The restaurant was spotlessly clean."
  • "The interior is clean, fresh and modern."
  • "Lovley modern decor, clean and spotless."
  • "The restaurant is spotlessly clean, friendly staff."
  • "Dined in and found the restaurant to be very clean with plenty of tables. Excellent quality fish and chips."

Cons:

  • "Sending people in and out of a tiny cramped place as fast as possible."
  • "First visit for a takeaway. When I entered the shop I could smell fish. Now normal, if you smell fish, the fish is not fresh."
  • "Went in at 11:30 given a table near the front door and a big front window in front of us well I must say it was like been sat in a zoo every one that was outside waiting to come was starring in at the window at the dinners eating It was a very uncomfortable experience and could not enjoy the meal would I be going in there again no I would not totally not."
  • "They need to clearly mark their doors with entry and exit."
  • "Not a very wheelchair-friendly entrance, a paving step and a door lip, not easy when pushing a wheelchair."
  • "Not a very wheelchair-friendly entrance, a paving step and a door lip, not easy when pushing a wheelchair."
  • "Awful. Card machine didn't work so I had to awkwardly stand there for 15 minutes while the staff tried to get it working."

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