Address: Hennel Ln, Lostock Hall, Preston PR5 5UL, United Kingdom
Phone: +441772323989
Rating: 4.4
based on 246 reviews.
Service
Pros:
"The friendliness of the staff starts as soon as you walk through the door and continues until you leave."
"Always excellent service and food."
"Our host Gareth took great care of us throughout the afternoon/evening."
"Both the assistant managers and team member Erin were great!"
"We would like to say thankyou to reece who served us who was both polite and very patient."
"The staff were great, very polite and very organised."
"Friendly staff, quick and efficient service and excellent food, we will be returning!"
Cons:
"Ignored by staff to be seated - they had clearly seen us and they were stood around chatting."
"Whilst waiting for the missing dish to arrive, I noticed the staff behind the bar whispering to each other about our table which in itself is just completely rude."
"It would have been useful if we could have had a little more dialogue with the staff who mainly dropped the food and ran."
"I WITNESSED AND HEARD the staff behind the bar slating our table which is just a complete piss take and that was the final straw for me."
"It was very hard to catch a member of staff's eye to order more drinks."
"Never again will we be returning nor will the family sat behind us who witnessed shocking customer service."
"Slow service at the bar too."
Food Quality
Pros:
"Also for the amount of food you got and the quality of food, it was really good value."
"The food second to none absolutely tasty the presentation stunning to look at."
"The food was absolutely lovely and everything was cooked perfectly."
"The food is amazing here, especially roasts and swords, great selection."
"Our meals all tasted amazing and the portion sizes are huge!"
"The food was great with service being well timed."
"Food gorgeous, staff friendly and attentive, decor fantastic."
Cons:
"burger wasn't great, meat with some hard bits, was expecting a bit more for 14.5 quid."
"Food well overpriced for the quality, Gravy weak and tasteless, peas cold."
"Unfortunately the child's meal fish and chips had bones in it."
"One person had a piece of plastic in his burger, obviously not great."
"We then got a cajun burger that was really poor, soggy bread and chewy chicken with a poor salad."
"The food, disappointing, I would say, expensive pub food, and it was 'okay'."
"For a main I had a Burger and it was abysmal."
Value
Pros:
"A family themed pub with a decent range of British cuisine at reasonable prices."
"The food and the value were really good."
"Highly recommended by me."
"The kids menu meals a very good value for money."
"Food is lovely and kids portions while pricey are amazing!"
"Whilst definitely on the premium pub price bracket I still felt I got experience and value."
"Prosecco at £10/bottle (on offer) was a bargain too."
Cons:
"Drinks fine but again a little expensive, cheapest pint I could see was £5 and I remember a double rum and coke being £8 something."
"To top it off, it cost £120 for this experience! Completely ludicrous."
"I think they are now charging too much for drinks... £23 for a bottle of prosecco that costs a fiver in the supermarket and £16 in another local bar a mile away."
"Although two drinks were a large white wine and another large gin & tonic, these were almost £10 each, with two pints the four drinks were over £30 - yes £30."
"The food is overpriced... tasteless."
"The food is overpriced. It was £18 for ribs, restaurant prices in a pub."
"The Hunters is gaining an unwanted reputation for sub standard food and service, a poor state of affairs."
Atmosphere
Pros:
"One amazing place the deco is beautiful warm and relaxing."
"The pub itself is also beautifully decorated and you can tell a lot of investment has gone into making it a cozy and welcoming place."
"This place is amazing! Superb warm and fun atmosphere, very innovative decor with so many great new ideas and things to do."
"Very nice pub, good atmosphere and has clearly had some money invested in it recently but it felt quite expensive for a local pub."
"Great atmosphere and love the outdoor space."
"Great place for people of all ages."
"Big pub but warm and comfortable with friendly staff."
Cons:
"Not dog friendly... Informed could sit in a booth in the bar which was loud and inappropriate for children."
"Very hostile clientele."
"Another disgustingly rude waiter came n told us we had to get out unless a mature adult being with us."
"Not so sure about the addition of the new seating to the rear the wooden tables are already getting grubby, maybe have them tiled for ease of cleaning & the benches being raised up get quit uncomfortable they would benefit from a foot rest."
"Shocking they make you go all the way to the back of the restaurant for disabled access and the only ramped access and its locked."
"Will not be returning."
"The second time I had the chicken curry, it was So BLAND all you could taste was CREAM."