The Childwall Fiveways Hotel - JD Wetherspoon Reviews Summary

Atmosphere

Pros:

• "Nice atmosphere despite it being before 11am."
• "Went at Christmas time so it was bustling and the atmosphere was lovely."
• "Great atmosphere during the afternoon of New Year's Eve."
• "Nice atmosphere with people chatting quietly and enjoying their food."
• "The atmosphere was great with family gatherings."
• "Also, great atmosphere and people."
• "Lovely atmosphere, good food, friendly staff and central location."

Cons:

• "However the whole beer garden awash with smoke and smokers certainly not an environmentally correct or hygienic place to eat."
• "Wouldn't eat in there as it's just so busy and none of the tables get cleaned fast enough."
• "Very noisy, seats showing signs of wear and tear and tables very sticky."
• "A baby was screaming full lungs for an hour and a half! Spoilt my Sunday lunch!"
• "Crowded and had to wait a while for our order to arrive."

Staff and Service

Pros:

• "after that staff were brill and food ok and cheap had a couple of pints with meal good afternoon out will go again👍😁🍺"
• "It's still good value with good staff."
• "And the staff are really nice and helpful."
• "Staff were very friendly and we waited 15 mins for our meal which was fresh and hot."
• "Staff very efficient and friendly."
• "Staff are always busy but still have time to smile."
• "Staff friendly and helpful."

Cons:

• "Bad experience on new years day. Arrived for breakfast, only to be humiliated by rude staff. Totally embarrassing for me with my family."
• "Had a problem with the food they sold us but instead of trying to resolve the problem, the manager... started shouting at us."
• "Plates weren’t cleared from the tables while staff stand around and joke with each other."
• "Sometimes the staff are not very attentive or particularly friendly."
• "Customer service was shocking."
• "The attitude of the waiter was awful!"
• "staff were very abrupt as i seem to have disturbed them from having there cosy chat."

Food Quality

Pros:

• "Food is what you’d expect from a very good Wetherspoons."
• "Lovely food at very reasonable prices, you don't have to wait long for your food and it's always hot and tasty."
• "Food was served hot and fresh and tasted good too."
• "The food here is standard Wetherspoons quality (get the halloumi fries, they're well worth it) for a great low price."
• "Food standard is very nice."
• "The food was good and just what you would expect from a Wetherspoons."
• "The food was good value for money and tasty."

Cons:

• "Everything tasted a week old, stale falling apart bun, tasteless chicken burger, wilted lettuce."
• "Cold beans cold bacon and the toast was only barely done!!! Terrible meal!!!"
• "Food was disgusting the chips where like warm ups and the steak well let's say it defo wasn't steak couldn't even chew it just a ball of fat the mushrooms looked like somethin dead all in all it was horrendous"
• "The food was cold and not very well presented."
• "Ribs were cold and very fatty and under cooked."
• "Horrendous half cold food arrived after having sent it back twice for being the wrong order."
• "Food arrived, it was hot but that's where it ended the rice was in dried clumps."

Cleanliness

Pros:

• "Building is clean and ample seating."
• "Its clean and well maintained."
• "Pub is always clean and tidy as are toilets, well done cleaning staff."
• "it's a lot cleaner now."
• "The bathrooms are especially nice, great facilities."

Cons:

• "The place looks dirty all over the place."
• "the ladies toilets are grim."
• "Found table which was not as clean as it should be other tables had used dishes on."
• "The tables, chairs and booths are sticky and filthy."
• "The whole place was filthy top to bottom, flies buzzing, filthy tables, days of grime."
• "It could do with a good clean as the tables were sticky and it smelt like urine throughout the building."
• "Had lunch with friends at childwall 5 ways.pub was filthy table we sat at was sticky beer had been spilled and left."

Value

Pros:

• "the beer is unusual in that it is very high in choice and quality (good range of real ales that changes regularly), and very low in price (my pint of Ruddle's just cost me 99 pence)."
• "As with all Spoons it's great value food and drink."
• "Great place service spot on prices you can't complain."
• "A Wetherspoons so you know what you are getting - a good selection of real ales with standard pub grub and friendly staff."
• "Umm great value though as always."
• "Pitchers of cocktails really cheap, typical of Wetherspoons really!"
• "Incredible value for money and lovely service from the staff."

Cons:

• "Just been in for a meal, after ordering and starting the meal noticed a parking notice was told had to pay to park in the carpark."
• "This is the only pub I've ever been to where you have to pay for parking."
• "Parking is ample but sadly chargeable (paying customers should be refunded) overall good."
• "You have to pay to park in the car park, but this is refundable when you purchase food and drink."
• "Even displaying a blue badge you have to pay."
• "Having to pay for the car park 50p an hour."
• "Its the principle for me. Dont charge your customers to visit you!"