Wildwood Reviews Summary

Staff Service

Pros:

• "The staff on duty were happy, helpful but above all very efficient."
• "The manager and waitresses were incredibly hospitable and polite."
• "Staff very friendly and attentive, could not fault them at all."
• "Also the manageress in the blue suit was so funny and friendly."
• "The staff couldn't be more friendly or helpful they are a credit to the establishment."
• "Special mention to Rachael and Zach. Very friendly, professional and knowledgeable."
• "The staff were pleasant, helpful and attentive."

Cons:

• "Working in the food industry with no basic knowledge on hygiene is very poor."
• "I felt with the rest of the staff I was an inconvenience and was not made to feel welcome."
• "Staff turned me and my family away claiming they had no tables available."
• "The only issue I had from this place was the bar man a young lad blowing his nose twice touching his nose with tissue then handing glasses cups."
• "Management seemed more interested in chatting to each other than serving customers."
• "How rude are the staff!"
• "It's like the staff actively avoid serving you."

Food Quality

Pros:

• "Biscofe cheese cake was amazing."
• "Pizza just giant, and risotto is delicious and big portion too."
• "The food was absolutely delicious."
• "We had 2 Pizzas and they were superb!"
• "The best gluten free pizza she had ever had."
• "The food itself was amazing, especially the garlic butter prawns which were divine!"
• "The food was lovely when it arrived."

Cons:

• "The food was cold."
• "Mushroom risotto was not up to the mark. Same for Vegan Lasagna."
• "The steak is normal standard not the best of the kind."
• "Overall we were disappointed in the food; it wasn’t very good value for money."
• "We had a vegan lasagne which was burnt black round the edges and a pepperoni pizza that was far too salty."
• "Food is mediocre."
• "The food was very basic and overpriced for what it was."

Value for Money

Pros:

• "Fantastic value for money."
• "Went here today we had the lunch menu for £11.95 for two courses it was lovely well worth the small amount of cost."
• "Great value for money."
• "Very affordable for the quality of food."
• "Amazing value for money."
• "£45 for two people for an exceptional lunch for me is a reasonable cost."
• "Excellent value for money."

Cons:

• "The drinks were on the expensive side and there were hidden charges on the children's menu so be warned."
• "The food was very basic and overpriced for what it was."
• "Was charged nearly £12 for a tiny portion."
• "A little over priced for me."
• "But to our disgust, once the bill had been paid, the service charge had already been added to the bill."
• "I won't say that any dish was worth £15 given it's taste and size."
• "No hand washing nothing pretty disgusting wish I would of said something now."

Ambience and Decor

Pros:

• "A large and well-designed restaurant."
• "The whole experience was lovely, the music was nice and we heard some great songs and even some ones we hadn’t heard before."
• "The atmosphere is nice and quiet and the high ceiling is a great view!"
• "The place looks spacious and the interior is modern but cosy too."
• "Atmosphere in the restaurant is great and the architecture of the building is very aesthetically pleasing."
• "The atmosphere was wonderful and the decor was industrial chic I loved it."
• "The ambience in this place is rustic with a modern twist."

Cons:

• "The play area has seriously deteriorated since we went a few months ago."
• "The space for them was smaller than I thought but that only became a bad thing when older children came and took over the space."
• "The graffiti in the bathroom are less tactful!"
• "No wonder there are 4 or 5 Italian restaurants around with small space and old decoration but still fully booked."
• "We had a disappointing experience with being seated in a place to receive cold drafts from outside."
• "Looks quite ordinary on the outside, but once inside, it's light, airy and tables well spaced so it doesn't feel crowded."
• "Lots of issues with the food (chicken piece found in the vegan salad being the worst)."

Service Efficiency

Pros:

• "Brilliant service."
• "Great efficient service."
• "The service is the real standout."
• "Food was excellent and the service was outstanding."
• "Would highly recommend this restaurant excellent service and delicious food."
• "Great meal last night made 100times better by the very attentive, amusing and hard working waiter Callum."
• "Service was prompt and helpful."

Cons:

• "The service was very slow."
• "Food delivery was very slow."
• "Ordered for delivery. Order took over an hour."
• "Servers & staff were lovely and so helpful but food delivery was very slow."
• "Service was very slow especially outside."
• "Service was on the slow side."
• "Service is atrocious. Waited over 30 minutes just to order."