Rasoi Indian Kitchen Reviews Summary

Category: Modern Indian restaurant

Address: 192 Bryntirion Rd, Pontlliw, Swansea SA4 9DY, United Kingdom

Phone: +441792882409

Rating: 4.2
based on 110 reviews.

Food Quality

Pros:

  • "Food is extremely good and service is fantastic."
  • "The food was excellent, from the vegetarian Salmon, through to my delicious chicken pathia."
  • "Food was delicious, well presented and served traditionally with a bit of flourish."
  • "Every thing tasted beautiful and was hot when it came out."
  • "The food was delicious and very reasonably priced."
  • "The food was amazing, very tasty, well presented and full of flavour."
  • "The food (which is the main thing) was delicious and perfectly cooked."

Cons:

  • "The chicken was definitely not tikka and the sauce savoured very strongly of Heinz Cream of Tomato Soup and nothing else."
  • "One small criticism about the onion bhaji starter that was a bit dry, but tasted nice."
  • "Chick madras -2 guests both - plenty of chicken and hot but no taste and too salty."
  • "Then my replacement meal came about 10 minutes later which were supposed to be king prawn they were very rubbery and did not resemble a king prawn."
  • "Poor customer service, not very tasty at all."
  • "Two main courses of chicken tikka masala were very mediocre."
  • "The fillet steak with basil ice cream and masala chips was a complete let down."

Service

Pros:

  • "The staff were great, ultra polite and professional."
  • "Our server was Zac, he was polite and could not do enough for us."
  • "Staff does their best for the guests."
  • "The staff were really friendly and welcoming."
  • "The staff made the atmosphere awesome."
  • "Staff are incredibly nice and wine recommendations were great. Felt really cared about."
  • "Waiters so friendly and helpful - nothing too much bother."

Cons:

  • "Very disappointed with the attitude and service which was non discript of the staff."
  • "Service was slow our waiter was uninterested, rude and unaware of what was on the menu."
  • "The service was poor and to top it all manager spoke very rudely with us."
  • "Very poor service with one table being served and the second forgotten about."
  • "Service was subpar, seemed overstretched as it got very busy."
  • "The service was nonexistent, took forever for the food to arrive."
  • "Had to wait 45 minutes before being served, then at least a 45 minute wait between the starter and main."

Ambiance

Pros:

  • "Really stylish restaurant."
  • "There was a vibrant atmosphere there."
  • "The interior is active like a restaurant in India which makes it very authentic."
  • "Beautiful atmosphere. We were made to feel welcome and instantly shown to our table."
  • "What a lovely place. It's very big inside but still managed to maintain a cosy relaxed atmosphere."
  • "The actual restaurant is stunning too."
  • "The decoration inside was wonderful."

Cons:

  • "Our table was near to the seating area for diners waiting to be seated, or the take-away brigade, so was a little noisy."
  • "We were all cold and kept our jackets on for the duration of the visit."
  • "Restaurant was far too hot which led too many of our party leaving the table to sit outside whilst waiting between courses and for the bill."
  • "Not a very atmospheric restaurant."
  • "The restaurant was really cold with the air conditioning blasting out icy air."
  • "Every few minutes we were blasted with freezing wind."
  • "Was sat waiting with only curries for over 20mins before our side of the table had any rice to eat our mains with!"

Value

Pros:

  • "Service is usually very good and the food is usually delicious, not cheap but definitely worth the money in my opinion."
  • "The price of the food against the standard is fair and would not say over priced."
  • "The prices seem fair for the standard of food, this isn't a buffet restaurant and that's fairly reflected in prices."
  • "Great service and food is very tasty only one minus I would say because kind of expensive."

Cons:

  • "£15 for 3 king prawns with boiled rice seemed steep, for a main course, but it was my choice."
  • "Drinks at ridiculously high prices."
  • "Warning-Very pricy. But good parking place and tasty food."
  • "Really expensive for what we took home."
  • "Although the food was lovely we had to wait 3 hrs for it."
  • "Very expensive and the food was terrible."
  • "All in all an expensive meal."

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