Princes Quay Reviews Summary

Shopping Experience

Pros:

• "Good variety of shops for a well-rounded shopping experience."
• "The shops are all good shops especially the clothing stores."
• "This place is a good place to shop it has got a great selection of shops and restaurants."
• "All the shops in the quay are amazing quality and customer service from all of them are spot on would recommend this place to anyone."
• "Great shopping places, most major stores."
• "Great array of shops ranging from Primark to top notch clothing."
• "There's a Good selection of different stores, most of them seem to be outlet style stores so everything is heavily discounted."

Cons:

• "I went back this week and I will never go back again it hasn't been taken care of mainly empty shops and a very unpleasant atmosphere."
• "Lots of empty shops, feels deathly quite walking around on a week day evening."
• "Today's princes quay is a shadow of its former self, no doubt a victim to the council's approval of bigger developments built in the city centre in later years."
• "A lot of units empty so boarded up."
• "Less and less shops and in desperate need of some TLC."
• "Princess Quay.... Is disappointing now. Not as many shops."
• "A lot of empty shops and not a great atmosphere inside like there used to be."

Cleanliness & Maintenance

Pros:

• "Good little shopping complex. Nice and clean."
• "The toilets are pretty decent too, they're clean and have plenty of toilet roll and hand soap, also working doors that lock properly."
• "However, there were several members of the cleaning team ensuring that it looked clean and tidy."
• "Always clean and plenty of toilets."
• "Lovely clean & tidy centre."
• "The shopping centre itself was great - clean and tidy."

Cons:

• "The cleanliness of the princess Quay is disgusting."
• "Car park entrance - not working, toilets in cinema - out of order, car park ticket machine - out of order, car park exit - broken."
• "Went to you the toilet in this shopping centre, and it was atrocious! ....do they ever get cleaned ?"
• "The glass near the lifts is filthy. Inside the lifts are not clean."
• "The lifts are disgusting, no social distancing in the ladies, carpark is card only now."
• "The floor is not clean."

Parking & Accessibility

Pros:

• "Cheap Parking attached to the shopping precinct."
• "Wheelchair friendly."
• "This shopping centre is well placed for the city centre and has ample car parking space."
• "The parking seems good too I've never had to wait for a space."
• "Great inexpensive secure city 'warden-free' centre parking!"
• "Parking rates are very reasonable."
• "Parking is great for disabled people again now it has returned to the main shopping floor its so much more easy for me now straight out into the shops."

Cons:

• "Unfortunately parking spaces are rather tight."
• "Unfortunately, the new parking payment system is absolute rubbish!"
• "Parking is garbage since the change to the new system."
• "One of the pay machines was broken so we had to wait in a long Queue to pay for our parking."
• "£3.00 for 28 minutes parking. Did not see any sign before entering."
• "Princess quay it's self is ok but the parking is hard work! Not enough parent and baby spaces!"
• "Would avoid parking here on busy days and weekends, terrible system of red lights and bottlenecks when getting out."

Facilities & Entertainment

Pros:

• "It's a perfect place for families' leisure."
• "A superbowl tenpin bowling is available."
• "Worked in a few places there back in the day and the recent upgrades and the Cinema and entertainment areas are excellent."
• "Princes quay is beautifully laid out and has many shop's and cafe's well worth a visit should you be in Hull."
• "The Vue cinema is fantastic and there are some nice places to eat."
• "It has a couple of great shops in here, with something for everyone with an arcade on the bottom floor to a lovely cinema on the top."
• "Vue is excellent and the small bowling/arcade is fun with some friends and family."

Cons:

• "This place is an absolute eyesore nothing in there nowadays avoid unless you need charity shops and pound shops."
• "The top floor is now taken over by the worst cinema in town."
• "Each time I go another shop I want has relocated outside of the quay."
• "Not many shops open on the Sunday we visited, one of the lifts was broken which was quite inconvenient as we had to wait to get the wheelchair to the floor we wanted."
• "The escalators on the top floor going down didn't work and were roped off."
• "Some well-known names are absent such as Costa and Starbucks which was surprising given this is one of the main indoor shopping centres in Hull."
• "The same day the newish Arcade was also closed."