Alhambra Shopping Centre Reviews Summary

Accessibility

Pros:

• "Access is good with lifts and escalators and there are maps to help you find the right stores for you."
• "Elevators and escalators available to make climbing easier, you can't help but be surprised by the sheer beauty of the place on the inside."
• "Accessible via lifts at each end of the building, and disabled parking on level 3A of Alhambra Car Park."
• "Shoppers can hire disability equipment, the centre is well served by escalators and lifts."
• "Its a clean vibrant mall with good parking and clean toilet facilities."
• "Set out over 3 levels with lift and escalators, it caters for a fair chunk of your needs."
• "This shopping centre is ideally place in the centre of town. Close to the bus stops, railway station & has an ample cheap car park."

Cons:

• "The only downside is the disabled toilets are not suitable to change people in."
• "Not very good selection of shops, could do with a few more big names, also distinct lack of lifts to service the carpark, resulting in a very long wait at busy times."
• "The carpark is quite tight to manoeuvre around and the spaces are quite small."
• "Needs 2 escalators at the front."
• "This is a regular problem this time of year, not helped by poor design layout of the car park up and down ramps."
• "Only negative feature is lack of disabled toilets (1 near Car Park Entrance/Exit)."
• "Multi-storey not fit for purpose too small for today's cars."

Shopping Experience

Pros:

• "This place is clean, the security are friendly and always willing to assist you with anything."
• "Very nice shopping centre in the town centre. Very popular. And always busy."
• "For a nice take away sandwich you can't do better than Charlesworths roast pork sandwiches with stuffing and real dripping."
• "The Alhambra is a great shopping centre in the heart of Barnsley town centre. Great for the kids during summer as they host lots of events and have a free kids club every month."
• "The Alhambra centre is always bustling and compliments the new areas of the town."
• "The cafe in the centre of Alhambra is a great place to meet and shop with friends."
• "You can get most things at the Alhambra from clothes cafes and various other shops nice big lifts for wheelchairs prams to get you from level to level."

Cons:

• "Needs a better variety of shops could have spent money on them instead of demolishing and rebuilding the market once a fortnight!"
• "Always clean and tidy but the range of shops in there are poor. Not much choice."
• "Nothing special here few shops all boring."
• "Losing Next and TK Maxx to the new Glassworks has made his lose some of it's appeal."
• "It's a shopping centre that serves a purpose but feels unloved."
• "Shops need to get better in their as not much worth writing home about."
• "Rubbish not like it used to be, atmosphere very different, it needs more shops and more love going into it."

Customer Service

Pros:

• "These guys really know there stuff! Always friendly and more than happy to help."
• "The information desk lady was very helpful, we've never been before, she even did some photo copying for me."
• "First visit well impressed, well lit, very tidy people very friendly."
• "I would like to thank the car park attendant Leon who went above and beyond today when my clutch burnt out in the car park."
• "One man from the security team really went above and beyond his job title for me this morning."
• "Staff are polite and helpful to making the duration of your visit pleasant."
• "Staff were helpful and friendly."

Cons:

• "The manager was very rude and disrespectful with me and my mate."
• "Very Bad Experience with Fat Harry (One of the security Guards)."
• "Although I had a negative experience with rude security personnel here."
• "Needed to buy next years calender at the display upstairs... The young man was STILL in his mobile. Poor service."
• "Hate it has security is the worst honestly got kicked out for telling them they were out of order for kicking my mate out and banging her head on a wall outside."
• "Apart from some woman who had hired a shop mobility scooter on my foot I didn't appreciate staff not asking how I was."
• "Unfortunately the staff had nipped away for 5 mins so missed out this time."

Parking and Accessibility

Pros:

• "Free parking on Sunday."
• "Parking is good and well-priced while the whole area is quite clean and tidy."
• "Parking is cheap too. Free parking in certain areas on a Saturday."
• "Great place to park especially for disabled and I love the idea of the free parking."
• "Plenty of parking in their own pay and display car park or the others around it."
• "The parking is free and there are nice shops."
• "Brilliant parking for families, some spaces easily big enough to fit a minibus in."

Cons:

• "Discrimination when pretty blondes get free parking cause she lost her ticket. I lost mine and got charged for it."
• "Far too expensive to park."
• "Had to phone centre management as traffic congestion in car park needed dealing with."
• "The downside to here is that the some shops have limited stock compared to other locations due to their smaller size."
• "Terrible ambient music and banners everywhere subliminally telling me to spend all my money."
• "Only criticism I have is the toilet location. It would help having a option downstairs too."
• "Social distance is well managed at main entrance but not at the less busy entrance."