Aya Lebanese Cuisine South Wimbledon Reviews Summary

Food Quality

Pros:

• "Delicious, good quality Lebanese food."
• "The food was delicious, the service was impeccable, and the atmosphere was welcoming and inviting."
• "You won’t find better Lebanese food anywhere else! Aya’s served the most delicious food and the service was amazing."
• "The food is nothing short of brilliant - very generous portions and all superbly cooked, full of flavour and colour."
• "The food was beautifully presented, delicious and there was so much variety to choose from."
• "The food was excellent, freshly made and delicious variety for vegetarians."
• "The food is absolutely delightful, and by far one of the best in the Wimbledon area."

Cons:

• "To charge me almost £65.00 per head is daylight robbery!"
• "A very tough steak and dry Lamb Sharwama."
• "Complained about the food that didn’t taste great and didn’t look appetising at all."
• "The food was not fresh (total waste of money)."
• "Food was nice but not particularly hot."
• "The lamb had the strongest taste of cardamom. Really not nice."
• "Food was Luke warm, hardly any flavour, chicken was dry and meat was tasteless."

Service

Pros:

• "The staff are so lovely and also go above and beyond to make you feel welcome, they always look after me and my guests."
• "The staff and management, were so kind and helpful and the service was brilliant."
• "Customer service was very good."
• "The staff are wonderful, very friendly and made us feel welcome."
• "Customer service was terrific...they made us feel warm and comfortable....went above and beyond for us."
• "Staff were extremely attentive and catered to all our needs and dietary requirements."
• "The waiter and waitress serving us were so kind, patient and friendly."

Cons:

• "The customer service wasn’t good either as there was an attitude lingering in the air."
• "The service was bad, the waiter kept pushing me to make my order."
• "Manager was openly arguing with staff on the floor."
• "The front of house gentleman, didn’t seem to be very understanding of this and came across as quite rude and aggressive."
• "Terrible service and terrible food most of it went in the bin."
• "Awful service of this restaurant, extremely rude staff, too much attitude, no respect for customers."
• "The service was slow, we actually had to ask for our menus."

Atmosphere

Pros:

• "I was absolutely impressed with this lovely decorated and friendly atmosphere."
• "The ambiance was cozy and inviting, with traditional Middle Eastern touches throughout the space."
• "The decor is absolutely charming and beautiful."
• "The atmosphere was warm and inviting, with traditional decor and a lively atmosphere."
• "Lovely Middle Eastern decor without being over the top."
• "The space is well-managed to meet the needs of the clientèle."
• "We were given a picturesque party space, with Arabian theme décor."

Cons:

• "But can get draughty as there's no airlock for the breeze every time the front door opens."
• "Tables are too small for 2 people and food will fall everywhere, it is so unorganised that you have to stand up while eating to let others pass through."
• "Strange restaurant... I was asked to leave the premises even though it was 3 pm and the place was empty."
• "Upon entering Aya, myself and my friends felt like we were a nuisance and not welcome."
• "They sat us in a courtyard bit when it was freezing."
• "The owner and workers decided to argue with us and almost assaulted us."
• "We were sat at the back of the restaurant and I felt that we instantly disappeared."

Value

Pros:

• "Very clean and reasonably priced."
• "Such good value for money, especially as you can BYOB."
• "The price was very reasonable, coming to about £12 per head for mezze, grills, bread and sides."
• "BYO on top of that ensures eating here won't break the bank."
• "Prices always great."
• "Very nice food with big portions. The pricing is very decent for what you get too."
• "Potentially the best value eatery in London."

Cons:

• "Avoid this place at all costs! I visited last year and had a bad experience."
• "Never have I seen such overpriced food for such low quality."
• "For a party of 8, they insisted on a £100 deposit!!!???"
• "Very expensive, same grilled things you can get with more large portions with quit low price compared to their mixed grill."
• "Nearly £40 for a shawarma and lentel soup and two soft drinks. Not worth the money."
• "£160 for 5 people with service worse that Macdonalds is not very good especially when cold."
• "The £55 menu (with several extras purchased on top) we had ordered was tiny in portion."