Al Arez 2 Reviews Summary

Food Quality

Pros:

• "Food was excellent! I had Lamb Shawarma and an order of Hummus. Both were delicious."
• "Hands down the best lamb Shawarma wrap I've ever had."
• "Food (mezza and grills) was SO GOOD and Fresh."
• "The food is truly amazing! It's delicious, flavourful and tastes like just like home made."
• "The beef shaorma along with the garlic sauce are delicious."
• "The shawerma was really good. We tried chicken and beef shawarma. Both were good and tastey."
• "Absolutely delicious food with aromatic flavour (not drowned in spice), slow cooked full flavour."

Cons:

• "Please avoid this place even if the food is free don’t go there we went there yesterday with some friends and we had the worst food ever we were very disappointed and our friends now suffering from food poisoning really badly don’t go there."
• "Last night we had dinner at Al Rez knightsbridge, 4 x Mix shawarma came out burnt."
• "In new wrap there was very small amount of lamb meat and that was in the middle and was severely burnt."
• "As for the shawarma, it was tough and overly greasy with little taste and felt as though it had been reheated numerous times."
• "Food was tasteless and meat was chewy."
• "The mixed shawarma platter was the worst ever, the meat was like rubber and could not be chewed or eaten and full of fat bits."
• "Food very oily and soggy, massively over priced, surely a one time experience."

Service

Pros:

• "Rayan in this location is absolutely amazing!"
• "Busy restaurant. Friendly staff who seated and served our party very quickly."
• "However the service was fantastic, very receptive to our needs and very hospitable."
• "Service was friendly however."
• "The service is incredibly fast and all food are very delicious."
• "Fast, super friendly service."
• "The staff here are very attentive to my needs."

Cons:

• "On the 30/5/2015 I enter al arez to eat the waiter was being very impatient and up right rude towards myself and other customers."
• "The food was good but the service was horrible."
• "Staff were not friendly."
• "Some of the stuff was rude we expected five stars restaurant since its a Lebanese located in Harrods!!"
• "Rude waiter and food dripping with oil, had a very bad stomach afterwards."
• "Food is ok, service is ok. Management was rude."
• "OMG! This is the worst restaurants I have ever been into in my life, literally! People who work there are the rudest people on earth!"

Ambience and Cleanliness

Pros:

• "Comfortable, cosy experience with an Oriental feel."
• "Thank you so much to Al Arz. I went there for my birthday with my friends and it was a great evening."
• "The tables were clean and there is plenty of seating space available upstairs where it was warm and tidy."
• "This place has a lively vibe .. and they serve amazing food and hookas."
• "We had a good view of KnightBridge and Harrods."
• "Nice decor and ambience."
• "The restaurant was decorated with pictures of Lebanon and one of, Rowsha(Pigeon Rocks) located in Beirut, Lebanon."