Charlie Milz Hair & Beauty Reviews Summary

Stylist Expertise and Personalization

Pros:

• "Molly was extremely professional from start to finish and has excellent knowledge of colour."
• "Molly took so much time at the start of the appointment to discuss exactly what I wanted."
• "Lisa's attentive, listens to everything you're asking of her."
• "Lucy was very friendly and did a fantastic job on my hair."
• "Eleanor is so knowledgeable and I just love going there."
• "Molly is very professional, friendly, welcoming and listens to exactly what you want."
• "I booked to have a wet cut by Molly (apparently a Trainee) and she was incredible."
• "Olivia was very kind and gave me more than I expected."

Cons:

• "I wouldn’t recommend the eyebrow lamination treatment, they just look terrible."
• "I enjoyed going to this salon until I decided to have some balyage colour. It was a really disappointing result."
• "Had an appointment with Lauren but she wasn't available so some drunk or high employee (Tasha) did the nails really badly."
• "They never reply to phone calls for beauty treatments."
• "The last time Sophie went a different lady cut it and it was cut badly and extremely uneven."

Salon Atmosphere and Customer Service

Pros:

• "The salon has a lovely warm friendly vibe, unlike some I have previously visited."
• "The staff are very friendly and knowledgeable and clearly love what they do."
• "The salon is spacious and bright and the hair stations are well spaced apart."
• "Lovely atmosphere in salon."
• "The salon is welcoming and all the stylists do their best to create a great experience."
• "An absolute gem of a salon. So friendly I feel I’ve known the girls for years!"
• "Lisa and her husband have transformed this business into a beautiful salon with lovely decor."
• "Very welcoming greeting as I came into the salon."

Cons:

• "They cancelled my lash appointment the day before saying that I hadn't had a patch test and that the lady doesn't work at the time I'd booked for!"
• "Let her down at the last minute. All in all not a very professional service."
• "After lockdown has left me feeling a bit more like me again! Will be back soon."

Quality of Treatments and Services

Pros:

• "Olivia done an amazing job on my hair. I wanted a more autumnal colour and she did some great low lights, toner and cut."
• "I've had a few laser sessions with Lauren who is friendly, professional and I'm impressed with the results!"
• "Lauren has done an amazing job as my feet look amazing ready for my holiday and love my nails."
• "Laser removal had always been something I knew I wanted, so I booked a block of 6 sessions when I came across an amazing deal."
• "Saw Tasha for an eyebrow wax and tint and I am so happy with the results."
• "Had a restyle with Elanor today, the salon is gorgeous, staff are all very friendly."
• "I've been having 6 weekly facials with Lucy. She amends the products used each time depending on my skin."
• "Having recently moved to the area, today was my first cut at Charlie Milz Hair by Molly. Very pleased with my wet cut, dry & finish."

Cons:

• "I had eyebrow lamination which I’ve had before a few times but I’ve never had this end result."
• "I had a gel manicure a few months ago (before my summer hols) and loved it. The gel lasted for ages so was very impressed."
• "Had a facial with Tasha and a manicure with Lauren, what a fantastic relaxing morning!"