The Cherry Tree Reviews Summary

Category: Pub Crawley

Address: Copthorne Bank, Copthorne, Crawley RH10 3JG, United Kingdom

Phone: +441342717007

Rating: 4.5
based on 122 reviews.

Food Quality

Pros:

  • "Food was delicious."
  • "The steak was amazing, my partner had the salmon fishcakes and absolutely loved it."
  • "Everything else with the roast was really good."
  • "The new octopus and calamari pasta is definitely tasty!"
  • "The food ordered was really good."
  • "The roasts dinners were AMAZING! Delicious, loads of tender juicy meat and extra gravy which I love!"
  • "The food at the cherry tree pub is undeniably one of the best I’ve ever had no exaggeration."

Cons:

  • "The Avocado Chicken Burger... was burnt."
  • "There was a sort of salsa that was definitely old as you could taste the vegetables having a slightly rotten flavour."
  • "The 'triple cooked chips' that came with it were flavourless and lacked any crunch at all."
  • "The steaks were like a bit of old shoe leather and the staff couldn't be bothered to ask if our food was OK, our waitress couldn't be bothered full stop."
  • "it wasn’t it was actually so far gone off that it was that colour, tasted of tuna not steak"
  • "Each meal came out cold, beef roast was bad cuts and looked to have been heated up on the grill which just made it tough."
  • "The lamb was overcooked."

Service

Pros:

  • "The customer service is top-notch, and every single staff member, especially Fatima, Sumiya and Todd, goes above and beyond to make you feel at home."
  • "A special mention to the staff tonight, who were fabulous."
  • "Staff were pleasant, attentive and unobtrusive."
  • "The service is brilliant and the staff are extremely polite and very helpful."
  • "The staff were very friendly and polite"
  • "The serving staff could not have been more attentive, friendly and accommodating."
  • "The waiter who served us was very friendly and doing his best. He was well overworked."

Cons:

  • "The staff all lacking in training."
  • "Service was poor, understaffed and un-attentive."
  • "Plus staff were unfriendly wouldn't be going back in a hurry."
  • "Seem more interested in crowd outside, with hoards of children that were running amock in the restaurant."
  • "Poor service, starters all arrived at different times and had to chase for others."
  • "It took 15 minutes for us to be taken to our seats after the manager had walked past several times trying to pass us off to another server that was busy."
  • "The team were not very friendly and came across like there were agency staff without training or just a real lack of care."

Atmosphere

Pros:

  • "This place is the coziest and lovely little tavern restaurant with SUPER cozy atmosphere extremely good food."
  • "They also have a nice outdoor area which i can imagine is perfect in the summer."
  • "Recently refurbished this has transformed the inside of this pub."
  • "The garden is lovely and the inside looks nice too."
  • "Beautiful historic pub with modern interior and great garden with decking."
  • "The ambiance was truly authentic, with dark wooden beams, cozy nooks."
  • "The atmosphere at the Cherry Tree Pub is like no other. It’s cozy and inviting."

Cons:

  • "Table was cramped and jammed in a corner."
  • "Shame about the high fence blocking what would be a lovely view across the rolling countryside."
  • "It was roasting hot in the restaurant and really loud with lots of large parties shouting to each other over the loud music."
  • "it was quite cold when we arrived and I think the radiator behind us never warmed up"
  • "Afraid to say one of our favourite pubs we will no longer come and visit."
  • "The sweets were very expensive £6.50 for a small pud on a plate that was far too big for it."
  • "Ok can we have a child’s roast no against our policy what kind of policy is this I would of wasted 3/4 of the food."

Value for Money

Pros:

  • "Food is well portioned for your money."
  • "Consistently good food and good beer."
  • "I was pleasantly surprised by the huge portion for a relatively inexpensive price."
  • "Really good value for money."
  • "Thought prices were fair but would have happily paid more so left a tip."
  • "£23 for the best meal we've ever had in a pub."
  • "Very high quality food for the price."

Cons:

  • "Called for a quick drink decided to have a meal, prices were high for a pub and the burger was tasteless."
  • "Beer at nearly £4 a pint."
  • "Prices were on the very high side, for poor service and food that was average to poor."
  • "Seamed a bit pricy on the food front."
  • "The Rioja, whilst delicious, was rather pricey at £25."
  • "Food and service really good here, but it is a little pricey compared to your average gastro pub."
  • "Was appalled to see this bruschetta was £8!!"

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