Address: Copthorne Bank, Copthorne, Crawley RH10 3JG, United Kingdom
Phone: +441342717007
Rating: 4.5
based on 122 reviews.
Food Quality
Pros:
"Food was delicious."
"The steak was amazing, my partner had the salmon fishcakes and absolutely loved it."
"Everything else with the roast was really good."
"The new octopus and calamari pasta is definitely tasty!"
"The food ordered was really good."
"The roasts dinners were AMAZING! Delicious, loads of tender juicy meat and extra gravy which I love!"
"The food at the cherry tree pub is undeniably one of the best I’ve ever had no exaggeration."
Cons:
"The Avocado Chicken Burger... was burnt."
"There was a sort of salsa that was definitely old as you could taste the vegetables having a slightly rotten flavour."
"The 'triple cooked chips' that came with it were flavourless and lacked any crunch at all."
"The steaks were like a bit of old shoe leather and the staff couldn't be bothered to ask if our food was OK, our waitress couldn't be bothered full stop."
"it wasn’t it was actually so far gone off that it was that colour, tasted of tuna not steak"
"Each meal came out cold, beef roast was bad cuts and looked to have been heated up on the grill which just made it tough."
"The lamb was overcooked."
Service
Pros:
"The customer service is top-notch, and every single staff member, especially Fatima, Sumiya and Todd, goes above and beyond to make you feel at home."
"A special mention to the staff tonight, who were fabulous."
"Staff were pleasant, attentive and unobtrusive."
"The service is brilliant and the staff are extremely polite and very helpful."
"The staff were very friendly and polite"
"The serving staff could not have been more attentive, friendly and accommodating."
"The waiter who served us was very friendly and doing his best. He was well overworked."
Cons:
"The staff all lacking in training."
"Service was poor, understaffed and un-attentive."
"Plus staff were unfriendly wouldn't be going back in a hurry."
"Seem more interested in crowd outside, with hoards of children that were running amock in the restaurant."
"Poor service, starters all arrived at different times and had to chase for others."
"It took 15 minutes for us to be taken to our seats after the manager had walked past several times trying to pass us off to another server that was busy."
"The team were not very friendly and came across like there were agency staff without training or just a real lack of care."
Atmosphere
Pros:
"This place is the coziest and lovely little tavern restaurant with SUPER cozy atmosphere extremely good food."
"They also have a nice outdoor area which i can imagine is perfect in the summer."
"Recently refurbished this has transformed the inside of this pub."
"The garden is lovely and the inside looks nice too."
"Beautiful historic pub with modern interior and great garden with decking."
"The ambiance was truly authentic, with dark wooden beams, cozy nooks."
"The atmosphere at the Cherry Tree Pub is like no other. It’s cozy and inviting."
Cons:
"Table was cramped and jammed in a corner."
"Shame about the high fence blocking what would be a lovely view across the rolling countryside."
"It was roasting hot in the restaurant and really loud with lots of large parties shouting to each other over the loud music."
"it was quite cold when we arrived and I think the radiator behind us never warmed up"
"Afraid to say one of our favourite pubs we will no longer come and visit."
"The sweets were very expensive £6.50 for a small pud on a plate that was far too big for it."
"Ok can we have a child’s roast no against our policy what kind of policy is this I would of wasted 3/4 of the food."
Value for Money
Pros:
"Food is well portioned for your money."
"Consistently good food and good beer."
"I was pleasantly surprised by the huge portion for a relatively inexpensive price."
"Really good value for money."
"Thought prices were fair but would have happily paid more so left a tip."
"£23 for the best meal we've ever had in a pub."
"Very high quality food for the price."
Cons:
"Called for a quick drink decided to have a meal, prices were high for a pub and the burger was tasteless."
"Beer at nearly £4 a pint."
"Prices were on the very high side, for poor service and food that was average to poor."
"Seamed a bit pricy on the food front."
"The Rioja, whilst delicious, was rather pricey at £25."
"Food and service really good here, but it is a little pricey compared to your average gastro pub."