Address: Balcombe Rd, Crawley, RH10 3NQ, United Kingdom
Phone: +441293886879
Rating: 4.1
based on 154 reviews.
Food Quality
Pros:
"The food was well presented and hot."
"Nachos starter was excellent, salmon florentine was good."
"The lasagna tasted incredible."
"The food was hot and delicious."
"All were hot and freshly cooked and very tasty!"
"Their food was delicious. (Freshly made sandwiches, sausages, chips, chicken pieces, quiche, garlic bread - all very tasty."
"The steak and ale pie was amazing."
Cons:
"Friendly staff but food poor quality, party of 8 food brought out at different times, side orders forgotten."
"Food was awful. Cold chips, breaded mushrooms and chicken strips."
"Sunday roast - Meat was awful, roast potatoes were dry and hard."
"The food wasn't great. Frozen, tasteless veg."
"Only burgers and sandwiches on last Sunday afternoon, problem in the kitchen."
"The roast wasn't the greatest, roasties came delivered still pale and not as crispy as we would like."
"The food was terrible my ploughmans was horrible, the celery was dry along with the pickled onion and ham was tasteless."
Service
Pros:
"Very friendly and helpful staff, nice looking interior to the pub, reasonably priced and yes they could accommodate us."
"Staff were extremely helpful and friendly and made what could have been a stressful experience a really lovely way to end celebrating my dad's life."
"Booked a table for midday online. Fast service and excellent food."
"The staff were very attentive and made us feel very welcome."
"We hosted my Father's wake here, and we couldn't be happier with the service we received."
"The staff at heathy farm went above and beyond to make that sad day special."
"Staff are all very friendly and keen to help."
Cons:
"When we reported these issues, staff seemed to give us a wide birth and avoided coming over."
"Booked a room for a wake were put into a marquee. Freezing."
"Customer service was absolutely shocking apart from the first lady who was actually helpful and friendly."
"Appalling service. When meals arrive they don't arrive together."
"Dead flowers in filthy water on the tables."
"Service is slow with a couldn't care less attitude."
"Terrible attitude at the front desk."
Value for Money
Pros:
"2 adults and 2 kids mains, drinks and desserts came to just £51.80 so we made it up to £57.00 to include service charge."
"It was great value for money."
"The buffet was delicious and well worth the money paid."
"We thought our bill of £50 very fair as we had a lager & medium size glass of red wine too."
"The staff were very well organised, and it was great value for money."
"Good pub food, an extensive gin selection, a wide range of beers and ciders."
"Nice location and reasonable prices."
Cons:
"£12.99 for trio meat roast absolutely not worth it."
"They didn't have kids drinks prices printed on the menu and it came as a nasty surprise at the time of paying the bill when they charged us £3.29 for a kid's drink."
"£7 for a coffee and a soft drink = 2 stars."
"The food choices were limited due to shortage of staff and material."
"Once I finally got my ale, it wasn't absolutely off. It nearly made me sick. Do NOT recommend at all."
"Toilets were dirty and the floor covered in what I can only hope was water, condiment and cutlery table was filthy."
"The beef was really over cooked said on the menu it is served pink the potatoes were really dry and tiny."