Heathy Farm Reviews Summary

Category: Pub Crawley

Address: Balcombe Rd, Crawley, RH10 3NQ, United Kingdom

Phone: +441293886879

Rating: 4.1
based on 154 reviews.

Food Quality

Pros:

  • "The food was well presented and hot."
  • "Nachos starter was excellent, salmon florentine was good."
  • "The lasagna tasted incredible."
  • "The food was hot and delicious."
  • "All were hot and freshly cooked and very tasty!"
  • "Their food was delicious. (Freshly made sandwiches, sausages, chips, chicken pieces, quiche, garlic bread - all very tasty."
  • "The steak and ale pie was amazing."

Cons:

  • "Friendly staff but food poor quality, party of 8 food brought out at different times, side orders forgotten."
  • "Food was awful. Cold chips, breaded mushrooms and chicken strips."
  • "Sunday roast - Meat was awful, roast potatoes were dry and hard."
  • "The food wasn't great. Frozen, tasteless veg."
  • "Only burgers and sandwiches on last Sunday afternoon, problem in the kitchen."
  • "The roast wasn't the greatest, roasties came delivered still pale and not as crispy as we would like."
  • "The food was terrible my ploughmans was horrible, the celery was dry along with the pickled onion and ham was tasteless."

Service

Pros:

  • "Very friendly and helpful staff, nice looking interior to the pub, reasonably priced and yes they could accommodate us."
  • "Staff were extremely helpful and friendly and made what could have been a stressful experience a really lovely way to end celebrating my dad's life."
  • "Booked a table for midday online. Fast service and excellent food."
  • "The staff were very attentive and made us feel very welcome."
  • "We hosted my Father's wake here, and we couldn't be happier with the service we received."
  • "The staff at heathy farm went above and beyond to make that sad day special."
  • "Staff are all very friendly and keen to help."

Cons:

  • "When we reported these issues, staff seemed to give us a wide birth and avoided coming over."
  • "Booked a room for a wake were put into a marquee. Freezing."
  • "Customer service was absolutely shocking apart from the first lady who was actually helpful and friendly."
  • "Appalling service. When meals arrive they don't arrive together."
  • "Dead flowers in filthy water on the tables."
  • "Service is slow with a couldn't care less attitude."
  • "Terrible attitude at the front desk."

Value for Money

Pros:

  • "2 adults and 2 kids mains, drinks and desserts came to just £51.80 so we made it up to £57.00 to include service charge."
  • "It was great value for money."
  • "The buffet was delicious and well worth the money paid."
  • "We thought our bill of £50 very fair as we had a lager & medium size glass of red wine too."
  • "The staff were very well organised, and it was great value for money."
  • "Good pub food, an extensive gin selection, a wide range of beers and ciders."
  • "Nice location and reasonable prices."

Cons:

  • "£12.99 for trio meat roast absolutely not worth it."
  • "They didn't have kids drinks prices printed on the menu and it came as a nasty surprise at the time of paying the bill when they charged us £3.29 for a kid's drink."
  • "£7 for a coffee and a soft drink = 2 stars."
  • "The food choices were limited due to shortage of staff and material."
  • "Once I finally got my ale, it wasn't absolutely off. It nearly made me sick. Do NOT recommend at all."
  • "Toilets were dirty and the floor covered in what I can only hope was water, condiment and cutlery table was filthy."
  • "The beef was really over cooked said on the menu it is served pink the potatoes were really dry and tiny."

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