"The staff were wonderful, attentive without being intrusive and knowledgeable friendly and sweet."
"The staff are lovely they couldn't do enough to make you feel welcome."
"Excellent service from the young and knowledgeable team."
"The staff are extremely knowledgeable, explaining both the ingredients and thinking behind each of the dish's offered."
"The staff are fantastic and they display a real sense of pride and family in what they do."
"The waiting staff were wonderful, extremely professional, very polite."
"The staff are knowledgeable, efficient, helpful and friendly."
Cons:
"During the whole dinner unfortunately, no mention and no event that showed the staff was aware of my birthday."
"The owner had absolutely no sympathy and was more concerned with not filling his hotel and the money he would lose."
"Impersonal service, verging on rude with absurd restrictions on time of arrival."
"The service was lacking and the music was painful. They just weren’t on it versus the previous visit and compared to other restaurants we’ve been recently."
"We were served the first course in the bar just after we'd ordered drinks so felt rushed, then moved to the restaurant upstairs."
"The two things that do not keep up with the rest I described are the booking service and the wine matching."
Food Quality
Pros:
"The food was simply extraordinary, we were very pleased that Tommy was there on the night."
"A superb tasting menu and matching wines."
"Seasonal tasting menu of unique dishes."
"The food was superb, better than certain 3 star establishments."
"The scallop was exceptional, the best I ever tasted."
"The food was just exceptional with the most extraordinary flavour combinations with absolutely stunning presentation."
"The food is faultless, fresh, flavoursome, pretty as a picture and a delight to eat."
Cons:
"When the food did arrive it wasn't very hot."
"The lamb was difficult to cut and at only 200grams for two of us with a third of that being the farce topping which overpowered the lamb it was disappointing as I was expected this to be the star of the meal."
"A few dishes were weak. The beetroot dish was no where near as good as their hallmark dish of a few years ago."
"There was one course we didn’t like (the vegetable panettone)."
"The dessert was so bad it left the most revolting taste that ruined what we had eaten and the next course."
"Some delicious courses followed by a number of dishes displaying poor technique and technical skill."
"The sauce tasted like heavy sweet soy sauce and was a bit overpowering in its saltiness for the delicate flavour of the fish."
Atmosphere & Location
Pros:
"Stunning location and some dishes with flavours I’ve never tried before."
"Definitely worth a visit if one was in the region."
"A truly lovely meal in a delightful location."
"The atmosphere of the place is nice and relaxed but still had the level of dining experience you'd expect."
"Such a beautiful location."
"All in all a wonderful experience in a secluded and very pretty setting."
"The building is situated in a beautiful location."
Cons:
"Here the dining rooms are small and echoey, no flowers / candles on the table, harsh lighting."
"Swankey/bucolic, yet lacking content."
Value for Money
Pros:
"You certainly get what you pay for."
"Not cheap but worth it, a dining experience that will be hard to beat."
"Well worth the wait to get a booking."
"I had the 10 course tasting menu which, at £85, felt like a bargain compared to the price of Michelin starred food in major cities."
"So what if it's pricey, worth every penny for the pleasure and special memories."
"Worth every penny and we will most certainly be back again."
"Worth every penny :)"
Cons:
"Adequate I guess, but somewhat pricey vs the competition now in Yorkshare."
"A limited, pricey menu, not what I expected from a Michelin recognised eatery."
"The tasting menu was amazing but it's not cheap."
"Tasting menu quite expensive (£250 pP even if you only drink water)."
"The negatives for us would have been the pricing of the room for the night, it need to be about 15% less to be more balanced."
"Our mid week meal and stay for two exceeded £650."
"Given the significant cost of a room it was a dent in what was otherwise an enjoyable visit."
Accommodation
Pros:
"Our room was gorgeous and we felt very welcome."
"The room we stayed in was very pleasant with the bathroom being a highlight."
"The overnight room was well appointed."
"The bedrooms are pleasant with underfloor heating, nice toiletries and fresh milk in the fridge."
"Stayed overnight in the cottage just a short walk from the restaurant, a beautiful room with great bath."
"We stayed overnight in the village accommodation owned by the restaurant. The room had the wow factor."
"The room was lavish with a very comfy bed and great facilities."
Cons:
"One comment for the owners, if you only have the loft apartment left, warn your potential guests that it may not be suitable for the older or less mobile."
"Problems with water supply meant bathing and showering difficult compounded by a faulty plug meaning bath couldn’t be used."
"The rooms however need some updating."
"The bed in our room was a small double which led to uncomfortable night."