The Jetty Restaurant Reviews Summary

Food Quality

Pros:

• "The food was superb."
• "The cheese soufflé was excellent and a speciality."
• "The somoked haddock cheese soufflé is the best thing I have put in my mouth."
• "The food was delicious and not too filling- even after 3 corses and an amooz bouche!"
• "Food was very good too. We had the Skate and Lemon sole. Both were very good and delicious."
• "Everything was tasty, the mussels being the most delicious mussels we ever had."
• "All the food was delicious but the most exquisite dish was the halibut in saffron sauce my husband chose, it melted in the mouth."

Cons:

• "We had better expectations, looking to try something new but we ended up in having some pub dishes."
• "Food wise it's ok, but I wouldn't expect to pay large value for OK food."
• "Bottle of wine was not what we ordered, and some of the dishes are not of the same standard."
• "There was too much oil on the vegetables and fish, the shrimps were too dry."
• "The oysters were very small and not worth £3 each."
• "I wasn't so keen on the Cod as I found it a bit dry with the herb and crab crust."
• "The food though, was poor... all fish on our table was overcooked."

Service

Pros:

• "The staff very professional, courteous and efficient."
• "Serving staff are dynamic and knowledgeable about the food and wine being served."
• "Service was excellent."
• "The service was exceptional and timely."
• "Staff are friendly and attentive and covid requirements are in place."
• "Staff very polite and professional, just a little bit too pushy to up sale."
• "The staff was amazing and attentive."

Cons:

• "A couple of mistakes made by the servers made it 4 star instead of 5."
• "We were not told our table was ready."
• "The service was extremely sub standard insofar as the waiter was dismissive to our guests and sharp when talking to them."
• "disappointment regarding the service I received during my recent visit to Jetty restaurant. Unfortunately, the behavior of one of the staff members was disrespectful and downright rude."
• "I have visited the Jetty on many occasions however the service was extremely sub standard."
• "It was disappointing to not see a lamb or beef option on the mains of this."
• "The service was some of the worst I've encountered in a supposedly upmarket establishment."

Atmosphere & Location

Pros:

• "Atmosphere is lovely and quite intimate."
• "The view is outstanding, and the atmosphere 👌"
• "The restaurant is located in a lovely, quiet setting overlooking the sea."
• "The decor is modern and stylish, the view is like a painting!"
• "One of the most beautiful locations I've ever visited, hidden in Christchurch overlooking the harbour."
• "The stunning views of Christchurch harbour were the cherry on top!"
• "The location is stunning, and being seated looking out over the water while you eat your meal and enjoy your choice of cocktail."

Cons:

• "Not enough parking spaces had to park next to pavement and keep looking at the car."
• "Parking is not ideal unfortunately, there are limited spaces which encourages creative parking for some."
• "This place is not disabled friendly."
• "There were also too many tables in the main area without sufficient space in between them, this meant we felt hemmed in."
• "The only downside to our table was that due to the setting sun I had to eat the last part of the meal wearing sunglasses."
• "Unfortunately being so packed inside too meant it was so noisy we literally could not speak to one another and be heard over the large table, I found that very disappointing."
• "A large table of diners were drunk and extremely loud. Lots of complaints, from other diners. Was told nothing they can do."

Value

Pros:

• "If you have the cash, it’s worth the experience."
• "Honestly recommend, so worth every penny and it isnt even over priced!"
• "Prices are on the high side, but not unreasonable for a restaurant of this quality & type."
• "The portion size is generous and the food quality is superb - so whilst expensive, one shouldn’t feel cheated."
• "It’s a bit pricey but the quality of the food, cooking and ingredients is excellent."
• "The set menu is good value."
• "We had the five course menu for £35 which was more than good value for our money."

Cons:

• "I would 100% avoid, save your money!"
• "We really enjoyed the meal and the atmosphere but it’s somewhere we would only normally go on a special occasion due to the cost."
• "Enjoyed the experience but also too expensive for the overall package we received."
• "Price relatively high for the quality of the food."
• "We are happy to pay for a wonderful meal but we did not get that, our bill was so over priced."
• "The price did not match the quality of food."
• "Wine was good but also a little expensive."