NEO Restaurant Reviews Summary

Category: Fine dining restaurant

Address: Exeter Rd, Bournemouth, BH2 5AH, United Kingdom

Phone: +441202203610

Rating: 4.3
based on 204 reviews.

Service

Pros:

  • "Excellent service and atmosphere with live music from the delightful Susie Kimber."
  • "Our waitress Charlotte couldn’t have been more helpful and attentive ....a lovely girl."
  • "The staff were really attentive and gave us a great wine recommendation."
  • "The staff Mihaela Petkova was attentive, polite and engaged well with us, she is very friendly."
  • "Service was very efficient and friendly and the venue itself has good views over the sea."
  • "Very friendly staff and lovely ambience with live background music/ singer."
  • "Good well run restaurant. Very good attentive service."

Cons:

  • "service wasn’t up to the standard."
  • "the service however is absolutely shocking esp if there is more than 2 of you."
  • "Food took a very long time, but the staff did apologise for this."
  • "Our waiter barely gave us 5mins to sit down and read the menu before asking for our order."
  • "Very bad customer service."
  • "We experienced terrible customer service after returning to this restaurant."
  • "received very poor service and a very aggressive waiter!"

Ambience

Pros:

  • "The ambience was so chilled, beautiful music playing."
  • "The atmosphere was great."
  • "NEO is not cheap but that is reflected in the overall service, food and ambience."
  • "Lovely ambience with live background music/ singer."
  • "Fantastic surroundings and an amazing view of the sea."
  • "The atmosphere was sophisticated and relaxing."
  • "Dinning under the fabulous lightings is just dream come to true."

Cons:

  • "The mushroom sauce was also very disappointing."
  • "Overall the best thing about this place was the view. However, you can only get this at a select group of tables."
  • "Pleasantly situated but pretentious, and expensive, venue for people with more money than taste."
  • "All the tables were really spread out and it made it feel really impersonal and lacked atmosphere."
  • "The whole vibe is of a nice restaurant of the late 90’s."
  • "Sadly, we struggled to have a conversation with anyone other than the person who we sat next to due to the volume of the music."
  • "The only thing I could fault was the volume of the music."

Food Quality

Pros:

  • "We had the artisan bread board for starters, it tasted freshly baked."
  • "The food was delicious the sea bas was amazing best ever head everything was perfectly cooked and beautifully plated and tasted amazing well done 👍 to chef."
  • "The Currd Salmon was very good."
  • "The food was outstanding, wine and drinks amazing."
  • "Ate here recently for a friends birthday. It was one of the best meals I’ve ever had."
  • "The food was perfectly cooked and there are good modern fusion dishes that are well considered."
  • "The food was of great quality."

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