Address: Exeter Rd, Bournemouth, BH2 5AH, United Kingdom
Phone: +441202203610
Rating: 4.3
based on 204 reviews.
Service
Pros:
"Excellent service and atmosphere with live music from the delightful Susie Kimber."
"Our waitress Charlotte couldn’t have been more helpful and attentive ....a lovely girl."
"The staff were really attentive and gave us a great wine recommendation."
"The staff Mihaela Petkova was attentive, polite and engaged well with us, she is very friendly."
"Service was very efficient and friendly and the venue itself has good views over the sea."
"Very friendly staff and lovely ambience with live background music/ singer."
"Good well run restaurant. Very good attentive service."
Cons:
"service wasn’t up to the standard."
"the service however is absolutely shocking esp if there is more than 2 of you."
"Food took a very long time, but the staff did apologise for this."
"Our waiter barely gave us 5mins to sit down and read the menu before asking for our order."
"Very bad customer service."
"We experienced terrible customer service after returning to this restaurant."
"received very poor service and a very aggressive waiter!"
Ambience
Pros:
"The ambience was so chilled, beautiful music playing."
"The atmosphere was great."
"NEO is not cheap but that is reflected in the overall service, food and ambience."
"Lovely ambience with live background music/ singer."
"Fantastic surroundings and an amazing view of the sea."
"The atmosphere was sophisticated and relaxing."
"Dinning under the fabulous lightings is just dream come to true."
Cons:
"The mushroom sauce was also very disappointing."
"Overall the best thing about this place was the view. However, you can only get this at a select group of tables."
"Pleasantly situated but pretentious, and expensive, venue for people with more money than taste."
"All the tables were really spread out and it made it feel really impersonal and lacked atmosphere."
"The whole vibe is of a nice restaurant of the late 90’s."
"Sadly, we struggled to have a conversation with anyone other than the person who we sat next to due to the volume of the music."
"The only thing I could fault was the volume of the music."
Food Quality
Pros:
"We had the artisan bread board for starters, it tasted freshly baked."
"The food was delicious the sea bas was amazing best ever head everything was perfectly cooked and beautifully plated and tasted amazing well done 👍 to chef."
"The Currd Salmon was very good."
"The food was outstanding, wine and drinks amazing."
"Ate here recently for a friends birthday. It was one of the best meals I’ve ever had."
"The food was perfectly cooked and there are good modern fusion dishes that are well considered."