Zeenat Reviews Summary

Food Quality

Pros:

• "All were very flavoursome and delicious."
• "The food is still great, mainly BBQ, Chicken Seekh Kebab, Lamb Biryani."
• "Very tasty meat kebabs and the lamb curry was very tasty, good portion size."
• "The chicken biriyani was great, plenty of chicken which were very tender and the rice was really aromatic and cooked perfectly."
• "Traditional food at its best, kebabs, lamb karahi, chicken karahi, Afghan naan were delicious."
• "Food is delicious​. Shish kebab and lamb biryani are recommended."
• "The food does taste nice."

Cons:

• "The chapatti was so hard you could confuse it for a popadom."
• "Chicken biriyani was tasteless."
• "Food is over spicy and on the small side of portions, majority of the food is pre cooked."
• "Ordered mixed grill last evening.. came out burnt."
• "The meat is often advertised as lamb but they use sheep meat which is much cheaper."
• "Used to be nice but lately gone down hill. Food tasted like a reheat."
• "The food is bland, flavourless and expensive."

Service

Pros:

• "We all really enjoyed the food and the service."
• "Good service with the food, though of standard quality, is not bad."
• "Overall the experience was good. The service was prompt."
• "Customer service is also very good."
• "Hello every one i want to share some good news with you , i recently visited a Restaurant called Zeenat Kebabish in coventry and i found lots of different and improvements ,the food was on time,service was very good and the food was excellent."
• "Fantastic service and great quality food."
• "The servers were also very polite."

Cons:

• "Service is very poor."
• "Gave our food to wrong customers 2 times we complained about it."
• "The service was so bad had to wait so long for food to come."
• "I have been waiting for two hours to receive my order without any explanation."
• "The service is almost always terrible, you'll have to chase your order at least a couple of times to ensure the folks still remember that you've ordered something."
• "But customer service particularly for take away is extremely poor."
• "Wouldn't even give one star, they bring the starters out with mains, they didn't follow instructions to bring 2 x roti out first and 2 when we request."

Hygiene

Pros:

• "Afghan restaurant. Superb mixed grills. Expensive. But they have their own butchers shop. So can provide best meats daily. Clean. Efficient. Quality food."
• "5 star hygiene rating and food is HMC."
• "After few months I visited place its changed lot from my last visit the place is much cleaner and the service is getting better."

Cons:

• "A very dirty restaurant."
• "Dirty place. hygiene poor."
• "This place is disgusting. The resatraunt is dirty like it hadnt been cleaned all week."
• "Always felt very noisy. There is a lot to improve in cleanliness of the floor and tables."
• "Diarrhea, Stomach pain, always get diarrhea and stomach pain eating their curries and biryani, kebabs."
• "The place is full of cooking steam and feels greasy and sticky. Not comfortable nor the cleanest."
• "It really needs updating looks broken down and not inviting."

Value for Money

Pros:

• "Also prices seemed quite high initially, however you get value for money because of the portion sizes !"
• "Quality and taste of the food is very good and consistent with a reasonable price."
• "I must admit the food is nice and the price is good."
• "Reasonably priced and good size portions."
• "Pocket pinch was £16.39 which is reasonable."
• "Lovely food and great service we heard about this place and wanted to go there for a while but it's quite far from us but it was worth it food was amazing even kids liked it which I would recommend to go there."
• "Food lovely freshly made dine in for 5 people the price was reasonable."

Cons:

• "Far too expensive. And food is mediocre."
• "Food is decent but way overpriced, customer service is non existent, hygiene is terrible."
• "Astonishingly expensive for what you get, always messing up your order and food takes ages to come."
• "Pricing is too much high as compared to quantity and taste is also not so special like same other small Pakistani Curry's shop my personal experience other small shops have better taste than this restaurant but this restaurant has over pricing."
• "It's just a bit expensive, it costs me around 15 pounds."
• "Very expensive. After a lot of wait we couldn't get our food of order. Nan is too expensive in the whole of the UK I have experienced."
• "We were robbed. Plain and simple. We ordered one main to share, two drinks and a nan bread. We payed nearly 40£."

Ambience

Pros:

• "Great prices and beautiful seating great for family upstairs with private curtains to shut whilst eating."
• "I absolutely loved the unique decoration of the inside of the restaurant, from the strobes of multicoloured lights, the glass mosaics and drawings and the 'Afghan Styled' seating in the lower end of the restaurant."
• "Wide array of choice and the food is delicious The seating area upstairs which can be cordoned off with curtains is a nice touch for patrons requiring privacy."

Cons:

• "The surrounding is cheap and tacky."
• "Decor is almost like a mass banqueting hall, very cold, very old, tables are greasy & dirty, the ambience is uninviting."
• "Plenty of seating but could do with a refurbishment as the decor is old."
• "The environment is outdated."
• "Decor is not great either. Toilets are shabby. The whole place needs an overhaul."
• "The table and chairs are a let down and the atmosphere does not feel comfortable."
• "And upstairs is not very comfy."