The Hope and Anchor Reviews Summary

Food Quality

Pros:

• "Food perfect, helpful, kind staff."
• "Delicious hearty food, really accommodating (we arrived with a dog and very tired after a 10mile paddleboard) and attentive service to match."
• "Great food, friendly service and beautifully refurbished pub!"
• "The food is good, if a little on the pricey side, but good portions."
• "the food has been exceptional every time, whatever I’ve ordered."
• "Food is limited but great value and always pleasing."
• "The food truly excellent and good portions."

Cons:

• "Breakfast was disappointing - having to wait 45 minutes for smoked salmon and scrambled eggs, served on toasted cheap white bread."
• "The decor was nice but the menu was limited."
• "Couldn't order food at that time, kitchen too busy."
• "Toilets where disgusting!!"
• "The menu was limited. What is advertised on the website and what was offered was only partial."
• "Some cold fries and out of date overcooked burgers were offered."
• "The place was really shabby inside & the food was very poor but it served a purpose."

Service

Pros:

• "Staff were very friendly."
• "Service and food quality excellent."
• "Good food, great views, what more do you want?"
• "Very good, situated on the riverside of the Wye in Ross-On-Wye. Friendly bar staff."
• "Great service, very good drink selection and great food."
• "Friendly helpful staff good food and drink options."
• "Warm and friendly staff, especially Shannon."

Cons:

• "Got told I would need to buy something first."
• "The staff were lost, only one young girl on the bar, another girl on the floor and a very young lad trying to help."
• "Service haphazard and young teenagers running in and out unchecked."
• "Had to wait long for drinks to be made as the staff forgot multiple times."
• "Service wasn't great."
• "The staff were brilliant and after we had a fire alarm at 2 am.....the next day the duty manager was great, she chatted to us and apologised."
• "The waiters did not seem to know about the food throughout the night."

Location & Atmosphere

Pros:

• "A simple pub with a prime spot next to the river in Ross on Wye."
• "A great location on the River Wye."
• "Right by the river with plenty of picnic benches."
• "a truly inspirational pub that make family’s feel very welcome."
• "Good dog friendly pub, nice view of the river. positions itself as a bit more upmarket with well groomed staff that are efficient and attentive."
• "Lovely setting next to the Wye."
• "Beautiful location next to the river."

Cons:

• "The pub itself is in need of repair, toilets in particular."
• "the outside still needs a clean up not the most inviting as you drive down to the pub."
• "Dirty filthy."
• "Location, location, location; Dirty, smelly and rank."
• "The place smelled bad and was filthy."
• "A lovely location by the river but what a shame it's such a dirty unkempt place."
• "Very poor. Beautiful beer garden by the river. This is where it ends greasy gammon."

Value

Pros:

• "The food is good, if a little on the pricey side, but good portions."
• "Not cheap but good food. The feta salad was really good."
• "Good value."
• "The food was ok. Nothing amazing, but considering the price, was definitely value for money."
• "Main menu for two, with soft drinks, £30. Just perfect."
• "Great spot with very very good value sandwiches and ice cold drink."
• "Foods also really good."

Cons:

• "£8.59 for 2 pints. Better in 1980 maybe judging by the unkempt insides."
• "I was absolutely shocked by how much the kids meal cost! £7.50."
• "Very expensive double what we paid in town staff not very friendly."
• "When we received our food it was missing onion rings, chicken strips, cheese on the garlic bread, portion of chips."
• "CASH was refused, payment by card only."
• "booked a table for x3 at 12:30 on a Saturday. We had still not gotten our food by 14:30, so we left."
• "Waited over 45 minutes for food ordered to arrive and they were not that busy."