Assured Rider Training Southampton Ltd Reviews Summary

Instructors

Pros:

• "The guys at ART are very relaxed and their instruction is spot on!"
• "Both very passionate, knowledgeable and understanding, both have very different yet effective ways of teaching."
• "Dave, Gareth, Yakob, and Simon were all fantastic at ART Southampton."
• "They were great at not only teaching what to do, but also why, and had time to give each of us tailored tips and advice throughout the day, which I really appreciated."
• "Really awesome instructors, they are easy to talk and are really passionate about what they do."
• "Both instructors were very knowledgeable and a pleasure to spend the day learning with."
• "Simon was an incredible instructor from start to finish."

Cons:

• "If you want to be shouted at and made to feel like a nervous wreck then this is the right place to come."
• "Very unfriendly instructors that enjoy shouting and bullying their customers."
• "Would not recommend for inexperience moped drivers. They sent my son home early as was having difficulties with balance and coordination, that apparently couldn't be taught on a CBT."

Training Experience

Pros:

• "You don’t just learn to pass the tests; you learn to handle a motorcycle well, safely and with confidence."
• "The day was lots of fun and by the end of it I felt really comfortable on a bike, much more so than I would have thought at the beginning of the day."
• "They make everything easy to understand which of course resulted in both mod 1 and 2 being passed on my 1st attempt."
• "Excellent instructors, brand new bikes, and a pass first time for both my tests."
• "It is a very relaxed and friendly atmosphere, you feel like you are very welcome by all the guys running the training and nothing is too much bother."
• "The training was well-structured, starting with the basics of motorcycle safety and gradually progressing to more advanced riding skills."
• "They tailor your course to your needs as well, which meant I wasn’t wasting extra time or money when doing the upgrade as an experienced rider."

Cons:

• "Every additional lesson after the CBT course was frustrating, thinking he was good to go on the road."
• "I unfortunately didn't go on road, my session was more of a get used to wheels again, my balance let me down."

Customer Service

Pros:

• "A very welcoming and understanding place, they truly do want what's best for you."
• "All the guys I have met are extremely friendly, helpful, and passionate about motorcycling."
• "They also praise you when you do something right so it keeps your confidence up."
• "My son sailed through the course and said it was all down to them and their excellent attitude."
• "Fantastic riding school, all the staff are really friendly and very welcoming."
• "Everybody was so welcoming and friendly that you will feel comfortable and confident straightaway."
• "They will ensure your safety and prepare you for the biking journey."

Cons:

• "They did everything in there power to make sure I didn’t pass first try!"