Jive Kitchen Reviews Summary

Service

Pros:

• "Service was excellent and attentive."
• "Quick, friendly service."
• "The staff team friendly and providing immaculate service."
• "The service here is incredible. Every single one of the waiting staff are enthusiastic and friendly!"
• "Service staff were polite and attentive."
• "The service was attentive and knowledgeable, kind and with a smile."
• "Service is always friendly and attentive."

Cons:

• "Waitress seemed like she just didn't want to be there."
• "The waitress who served us was very rude, like we had bothered her afternoon by coming in for lunch."
• "Wait staff were blunt and unfriendly."
• "Everything was so slow, we had to ask the waiter to take our order."
• "Absolutely appalling customer service, was sat waiting for over an hour after ordering."
• "We waited 20 minutes for someone to take our drink order."
• "Hesitant, inconsiderate and poor customer service."

Food Quality

Pros:

• "They can make amazing tastes from the simplest ingredients."
• "The fish tacos were incredible."
• "The food is definitely high quality here and it was delicious."
• "Absolutely incredible food for a great price."
• "The food was absolutely delicious."
• "The beef brisket burrito was perfectly cooked, packed full of meat and tasted great."
• "The food here is absolutely delicious and very reasonably priced."

Cons:

• "Handmade tortilla chips as a starter were a bit overdone."
• "When it arrived it wasn't very good at all, very little flavour and heavily salted."
• "Personally I didnt rate the food that highly."
• "Food wasn't bad but nothing remarkable."
• "Nothing wrong with the meal but there wasn’t a lot of flavour to it."
• "All of these lacked in flavour."
• "The steak burrito had a weird taste and smell to it."

Atmosphere

Pros:

• "It's a chilled out atmosphere, with nice music and a really lovely view of the market through some very beautiful old windows."
• "Wow! Beautiful cultural setting with a Balcony View of International Importance."
• "The atmosphere was perfect."
• "The ambiance was fantastic."
• "Loved the rustic yet chilled vibe of the place."
• "Lovely atmosphere, service and delicious food."
• "This place is a delight! I go to catch up with friends: it's relaxed, and food and drink takes centre stage."

Cons:

• "Not much of an atmosphere and would not have even known you were in a Mexican restaurant."
• "Although we couldn't sit upstairs due to a shortage of staff."
• "The rustic decor made the place feel lacklustre."
• "However, the ambiance is not your typical Mexican restaurant, it even can be grim with low light and slow music."
• "The lighting is really dark in there, it made me feel sleepy."
• "Strange and unfriendly atmosphere."
• "The space is limited."

Value

Pros:

• "All while being affordable prices."
• "Great value for money, will be back."
• "Reasonably priced, sensibly portioned, and amazing quality."
• "Value is reasonable, but by no means cheap."

Cons:

• "Cost over £60 for a lunch for 2, took 1hr45mins for some tacos to come out."
• "Margaritas were a little overpriced."
• "The food was also overpriced, we paid £23 for a little mini taco and a bowl of nachos."
• "Very expensive for what you receive."
• "The tacos were so expensive."
• "For two people a starter, main, side, dessert and cocktail each will cost around £100 altogether."
• "Over £30 quid for 4 tiny pathetic 'tacos'."

Menu Variety

Pros:

• "A great variety of dishes."
• "Wide range of menu choices without being overbearing."
• "The choices of food is suited to both vegetarian and meat eaters and is extremely tasty."