Boat House - Chichester Marina Reviews Summary

Staff Service

Pros:

• "The staff were friendly polite and welcoming."
• "We found the staff helpful and all seemed clean and tidy."
• "Great food and friendly staff."
• "Every dish was yummy and the staff made us feel very welcomed."
• "All the staff were helpful and friendly but a big shout out has to go to Sophie who managed the event cheerfully, professionally and so helpfully in the middle of her working day."
• "Super friendly staff even when mad busy the lunchtime we visited."
• "Had a lovely breakfast here this morning. Would like to say how impressed I was with the waiting staff, all of them young people and each one served us with a big smile and were very courteous and friendly."

Cons:

• "The service is a little slow causing a queue in a small area."
• "Seems the staff are inexperienced."
• "Staff just chatting amongst themselves, not interested in serving/taking our order."
• "This 'manager' had ZERO accountability."
• "Service was terrible."
• "Terrible experience! Booked a table, then waited for close on 8mins at front door to be attended to by a staff member."
• "But I'm afraid the staff could do with being a little more customer friendly."

Food Quality

Pros:

• "The burger is incredible, with such flavour."
• "The food was lovely and really tasty."
• "Delicious variety of sandwiches, cakes and scones."
• "Wow they were the very best. Homemade battered fish fingers in lovely bread."
• "The food arrived in very good time and was absolutely delicious. Really good quality ingredients."
• "The trout and dark chocolate tart from the new menu were delicious."
• "The calamari, humus and holumi cheese are delicious, and nice portions too."

Cons:

• "The portions have shrunk and prices increased."
• "Of course the views of the ANOB harbour are utterly amazing, but why was the food disappointing."
• "Food itself was okay, but overpriced and the carbonara was really bad."
• "Tiger prawn pasta with pesto another let down. Pesto was bitter and prawns like rubber bullets."
• "Prawn “sub” and Moroccan “sub” roll. Awful deep fried food in a plastic white roll with a few crisps."
• "Only downer with the food was the underside of my fish wasn’t fully battered so the meat got fried instead and ended up tasting a bit greasy/oily."
• "Unfortunately the food was very disappointing, my husband and I both ordered the Popcorn shrimp sub roll."

Location & Atmosphere

Pros:

• "Location is amazing."
• "The atmosphere is relaxed and the views are amazing."
• "Delightful day on the marina. My first time in Chichester and let’s say The Boat House Cafe did not disappoint! Flawless hospitality by the entire team."
• "Superb location view wise where you can observe the comings and goings of the marina without too much intrusion on your senses."
• "The venue is wonderful, by the marina and we were very lucky to have great weather."
• "Great atmosphere sitting outside on a sunny morning overlooking the marina."
• "The ambiance is stunning, with a very friendly atmosphere."

Cons:

• "There were enough little bits of trash that I couldn’t relax and had to keep an eye on the dogs to make sure they didn’t pick up anything that was on the floor and potentially choke."
• "If you come for the view, make sure to sit in the ‘main’ part (ie the inside/upper deck area) as the bushes/privacy shrubs in the garden part do unfortunately block a clear view of the Marina."
• "It's a shame because it's a lovely location but rubbish hosts."
• "Very noisy as tables very close."
• "Also you need to clear up all the litter, under the tables, in the outside seating area. Shocking."
• "Less impressed by the astonishing number of dogs INSIDE - the smell of damp dogs took precedence over frying bacon."
• "RATS was sat outside and saw multiple large brown rats."

Value & Pricing

Pros:

• "Food a little on the pricey side however has always been enjoyable."
• "Was actually not as pricey as we thought considering the location!"
• "The food we had was good value and we enjoyed it."
• "Nice atmosphere and good value for money."
• "Coffee and tea well priced and very good."
• "I have no problem paying £10 for a full, tasty, generous sandwich with chips or crisps per se, if care and quality is maintained."
• "A perfectly located café with a good service and good selection of drinks, hot, cold and wines. Had a slice of parsnip cake which was very tasty."

Cons:

• "A tiny, luke warm cup of coffee which cost £2.75! Don't let the cup fool you, it has a recessed bottom and was only 3/4 full."
• "Food was not bad but also not great except my gorgeous fish finger sandwich that was excellent."
• "Food was good but not worth the £55 we spent on lunch for 2."
• "£7 for a child's cheese and ham sandwich seems expensive."
• "Over £8 for a club sandwich with no chips or 1/2 a packet of stale crisps is taking the mick."
• "Basically £4 a can! How can you justify that?"
• "3 terrible sandwiches and a couple of coffees, £44!"