Address: Unit D5, Chichester Marina, Birdham, Chichester PO20 7EJ, United Kingdom
Phone: +441243513203
Rating: 4.0
based on 246 reviews.
Staff Service
Pros:
"The staff were friendly polite and welcoming."
"We found the staff helpful and all seemed clean and tidy."
"Great food and friendly staff."
"Every dish was yummy and the staff made us feel very welcomed."
"All the staff were helpful and friendly but a big shout out has to go to Sophie who managed the event cheerfully, professionally and so helpfully in the middle of her working day."
"Super friendly staff even when mad busy the lunchtime we visited."
"Had a lovely breakfast here this morning. Would like to say how impressed I was with the waiting staff, all of them young people and each one served us with a big smile and were very courteous and friendly."
Cons:
"The service is a little slow causing a queue in a small area."
"Seems the staff are inexperienced."
"Staff just chatting amongst themselves, not interested in serving/taking our order."
"This 'manager' had ZERO accountability."
"Service was terrible."
"Terrible experience! Booked a table, then waited for close on 8mins at front door to be attended to by a staff member."
"But I'm afraid the staff could do with being a little more customer friendly."
Food Quality
Pros:
"The burger is incredible, with such flavour."
"The food was lovely and really tasty."
"Delicious variety of sandwiches, cakes and scones."
"Wow they were the very best. Homemade battered fish fingers in lovely bread."
"The food arrived in very good time and was absolutely delicious. Really good quality ingredients."
"The trout and dark chocolate tart from the new menu were delicious."
"The calamari, humus and holumi cheese are delicious, and nice portions too."
Cons:
"The portions have shrunk and prices increased."
"Of course the views of the ANOB harbour are utterly amazing, but why was the food disappointing."
"Food itself was okay, but overpriced and the carbonara was really bad."
"Tiger prawn pasta with pesto another let down. Pesto was bitter and prawns like rubber bullets."
"Prawn “sub” and Moroccan “sub” roll. Awful deep fried food in a plastic white roll with a few crisps."
"Only downer with the food was the underside of my fish wasn’t fully battered so the meat got fried instead and ended up tasting a bit greasy/oily."
"Unfortunately the food was very disappointing, my husband and I both ordered the Popcorn shrimp sub roll."
Location & Atmosphere
Pros:
"Location is amazing."
"The atmosphere is relaxed and the views are amazing."
"Delightful day on the marina. My first time in Chichester and let’s say The Boat House Cafe did not disappoint! Flawless hospitality by the entire team."
"Superb location view wise where you can observe the comings and goings of the marina without too much intrusion on your senses."
"The venue is wonderful, by the marina and we were very lucky to have great weather."
"Great atmosphere sitting outside on a sunny morning overlooking the marina."
"The ambiance is stunning, with a very friendly atmosphere."
Cons:
"There were enough little bits of trash that I couldn’t relax and had to keep an eye on the dogs to make sure they didn’t pick up anything that was on the floor and potentially choke."
"If you come for the view, make sure to sit in the ‘main’ part (ie the inside/upper deck area) as the bushes/privacy shrubs in the garden part do unfortunately block a clear view of the Marina."
"It's a shame because it's a lovely location but rubbish hosts."
"Very noisy as tables very close."
"Also you need to clear up all the litter, under the tables, in the outside seating area. Shocking."
"Less impressed by the astonishing number of dogs INSIDE - the smell of damp dogs took precedence over frying bacon."
"RATS was sat outside and saw multiple large brown rats."
Value & Pricing
Pros:
"Food a little on the pricey side however has always been enjoyable."
"Was actually not as pricey as we thought considering the location!"
"The food we had was good value and we enjoyed it."
"Nice atmosphere and good value for money."
"Coffee and tea well priced and very good."
"I have no problem paying £10 for a full, tasty, generous sandwich with chips or crisps per se, if care and quality is maintained."
"A perfectly located café with a good service and good selection of drinks, hot, cold and wines. Had a slice of parsnip cake which was very tasty."
Cons:
"A tiny, luke warm cup of coffee which cost £2.75! Don't let the cup fool you, it has a recessed bottom and was only 3/4 full."
"Food was not bad but also not great except my gorgeous fish finger sandwich that was excellent."
"Food was good but not worth the £55 we spent on lunch for 2."
"£7 for a child's cheese and ham sandwich seems expensive."
"Over £8 for a club sandwich with no chips or 1/2 a packet of stale crisps is taking the mick."
"Basically £4 a can! How can you justify that?"
"3 terrible sandwiches and a couple of coffees, £44!"