Rush Hair Greenwich Reviews Summary

Hair Coloring and Balayage

Pros:

• "Sam transformed my hair from Jet black to a cherry red ombré, exactly like the photo I showed during my consultation."
• "Thank you to Lavinia for making me feel comfortable and answering any questions that I had also for suggesting to do balayage as this was my first time dying my hair."
• "I just yesterday had foilage done by André, and I have never been so happy with my hair colour."
• "So happy with how my new hair turned out! Nicole was really helpful with advice on achieving my desired colour and managed to get my dark hair to the exact copper colour I wanted!"
• "Andre did my hair and he was amazing! Taking black box dye hair to a light balayage which was very tricky but I’m so happy with the result."
• "He does the best balayage, hair cuts, hairstyling...always perfect."
• "Absolutely exceptional! My hair was a disaster due to a previous attempt at bleaching it somewhere else. But Brad was able to transform my hair into a wonderful white with a slight touch of lilac, a miracle!"
• "Choi, as always, did an amazing job! I never tried colouring before so wanted to have a natural balayage."
• "Kerry colourist absolutely brilliant. I have been going for a couple of years now."

Cons:

• "I have visited Rush Greenwich, got nano smoothing treatment and it was the biggest mistake. I ended up with orange hair and burnt hair ends."
• "I asked to focus on highlights on the back side of my hair... I ended up completely blonde, with some brassy locks in the T section, and the back undone."
• "Somehow they gave me a strange bright ginger blunt ombre and at a length much higher than I asked for."
• "Left the salon extremely upset because I specifically said to the stylist that I didn't want my hair much darker than what it already was for my glossing."
• "The staff were lovely and friendly, however I am not happy with my hair. I asked for dark brown and my hair came out literally jet black."
• "And I also have to go back now and fix the front because the dye stayed on too much and it looks like I have white hairs."

Haircut and Styling

Pros:

• "Then I had a haircut with Jade who did the best job, super happy with it."
• "Got my hair washed cut and blow dried by Liv and I have never been to a salon that has done it so perfectly."
• "Rush Greenwich... had an amazing experience having my hair 'up do' for a wedding."
• "I had the lovely Jade cutting and styling my hair... I left with an amazing haircut and style, exactly what I’m looking for."
• "As always a treat to myself and treated exceptionally by the staff at Greenwich Rush... Abbi, as always turned me from a scarecrow to a princess."
• "Sam cut and blowed dried my hair, she did a brilliant job it looks fantastic, the layers are perfect."
• "My daughter had Richard condition and dry her really long hair, which looked amazing."
• "I'm so happy the end colour blend is a nice compliment to my skin tone."

Cons:

• "My appointment lasted less than 25 mins so think it was rushed."
• "The hairdresser was sloppy... She couldn't even hold the scissors properly and poked my scalp multiple times with them."
• "There's a massive black patch at the back of my head and I have very blonde ends at the bottom layer."
• "I also had quite a lot chopped off my hair, which for someone who had hair down their waist was a big deal."

Customer Service and Staff Attitude

Pros:

• "I was extremely happy with my hair, Jade did an amazing job and was also really lovely."
• "They also offered me beverages and allowed me to sit in an area downstairs to cut my hair as I wear a headscarf."
• "Amazing appointment with Denise. A lovely consultation, Denise listened to what I wanted."
• "All the staff were lovely and very professional I found it very heartwarming the way they tend to the needs of the elderly that came in and to the younger children."
• "The salon is always clean and the staff are always friendly and professional."
• "All the staff at Greenwich Rush make you feel welcome."
• "Very friendly staff and they know exactly how to take care of their customers."
• "Great customer service, from the moment you step in, till you leave."

Cons:

• "The receptionist was rude, she was too busy with her mobile phone to greet customers properly."
• "Staff were very judgmental of my hair condition, made me feel very unwelcome."
• "The stylist was late by 20 minutes and didn't even apologize."
• "Worst customer service ever! The hairdresser was very rude and unprofessional."
• "There seems to be a lack of communication between the staff which led to confusion and a longer wait time."
• "I had to ask multiple times for assistance, it seemed like they were understaffed."